Ratings based on 337 Verified Reviews

4.5 out of 5
90% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from b

Very convenient for my family's needs

Posted May 11, 2017
The room had all the amenities of home. We have a
3 out of 5
by A verified traveler from n

Shower in master did not work

Posted May 10, 2017
Shower in master did not work. Room was otherwise immaculate
5 out of 5
Recommended
for Everyone
by A verified traveler from California

Posted Apr 24, 2017
Everything was good but some of the staff need to be more friendly. Overall I was happy.
3 out of 5
by A verified traveler from Kenwood, CA

All in all Not a Good Fit for My Family

Posted Apr 4, 2017
This hotel works if you drive here, we did not. We flew in to Santa Ana, booked a car company because this company offers carseats. Once at the hotel it slowly became obvious to us that there was little in the way of food. One pool cafe, with a limited selection and one pool bar with watered down drinks in plastic cups. No other dining out choices on this property. There is a Starbucks/Marketplace selling some uninteresting prepared food and packaged food for your room. Apparently, because these are villas, you are expected to take breakfast in your room, if only there were grocery options. There was no organic anything, eggs were not cage-free. Cereal was Kellogs. My family does not eat this sort of food. One night we walked the half mile up hill to Pelican Resort for a beautiful sunset, pool view dinner. And one morning we caught the shuttle to Beachcomber Cafe for breakfast. Otherwise we were stuck with the limited, boring food at the Marriott. Yuban coffee in the room - ugh. The property is beautiful and offers many activities for all ages. There are no bathrobes in the rooms. I finally understood that this was a Marriott and not a JW Marriott which offers many more amenities. I wouldn't go back with small children again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Miami

Nice hotel

Posted Mar 12, 2017
Great location and beautiful views of the Pacific.
5 out of 5
Recommended
for Everyone
by A verified traveler

Location is great and quite

Posted Mar 1, 2017
I love the room setup and the facility I would recommend this hotel for small family
5 out of 5
Recommended
for Families
by A verified traveler from Orange County

40th B-Day for the wife

Posted Feb 21, 2017 on Orbitz
Pros: The size of the villas and the activities they had for the kids by the pool
Cons: For the length of our stay we couldn't find anything that needed to be improved on
Location: Lived here for 40yrs so we've done everything near by. Laguna and Newport Coast beaches are awesome. They've done a great job at keeping it orginal.
We celebrated my wife's 40th birthday. It was a surprise, I told her we were going to a Italian restaurant in Newport and right before we hit PCH i told her I got a villa for the night. I told her we had some extra time so let's check out the room. When we open the door to a dark room all her friends were there to surprise her The villa was large enough to fit 10 couples comfortably. The front desk was able to find me a room for early check in so that we could get the room ready before she got there (even though it was 100% occupancy that day) The staff there was awesome, never did any say "sorry we can't do that" it was always "yes absolutly we'll take care of it". We did attend the next day a timeshare presentation. We already own a timeshare but went anyway to see what they had to offer. They were very nice and when we told them we weren't interested there were no hard sales to follow. We either had a choice of $200 or tickets to Disneyland. We took the tickets since our son has never been. All in all it was a great one night stay-cation with a nice treat at the end
5 out of 5
by Shahin

Posted Feb 20, 2017 on Hotels
The best resort we have stayed in during the last 10 years
4 out of 5
by A verified traveler

Posted Jan 31, 2017 on Hotels
Stay was lovely and perfect for a family. Grounds are beautiful but rooms need updating
5 out of 5
by A verified traveler

Posted Jan 7, 2017 on Hotels
Great property in Newport Coast across from Pelican Hill. Ocean Views were gorgeous We stayed 4 nights, with my 2 teenagers and 2 grandparents. Went to LA to sightsee one day, but traffic was bearable using the carpool lane in 405