Ratings based on 344 Verified Reviews

4.2 out of 5
86% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Just a place to sleep

Posted Oct 14, 2017
Didn't arrive until 11:30 but staff great. Breakfast fine and then out the door.
5 out of 5
Recommended
for Everyone
by A verified traveler from Kentucky

Quiet, well-maintained

Posted Oct 14, 2017
Pros: Location
Cons: n/a
Location: Near Smiky Mountains
Brief stop but very pleasant and comfortable. Good night sleep.
2 out of 5
by A verified traveler

Mold and mildew

Posted Oct 10, 2017
Our room smelled of water damage and there were visible mold stains. Just flopping for the night and too tired to move elsewhere. When we checked-in, we asked Sissy where she would recommend eating. She recommended Family Farm. It is best not to ask Sissy. Family Farm was filthy.
3 out of 5
Recommended
for Everyone
by A verified traveler from mckinney tx

Friendly staff. Good location rooms adequate

Posted Oct 2, 2017
For a one night stay it was fine. Room was quiet A little expensive for what you get
Comment from Hotel Management
Oct 9, 2017 by JC, Hotel Management
Glad that you enjoyed your stay !!
4 out of 5
Recommended
for Families
by A verified traveler from west TN

Good for families

Posted Oct 1, 2017
Location: Close enough to Gatlinburg and Pigeon Forge to make commuting there while you stay easy.
The hotel was a half way point for our family to meet and it was perfect. Right off the interstate, check in was quick and painless and the lovely lady at the front desk was on top of her game at 01:00 in the morning.
Comment from Hotel Management
Oct 9, 2017 by JC, Hotel Management
Thank you for staying with us!! Hope to see you again !
4 out of 5
Recommended
for Everyone
by A verified traveler from Fayetteville, GA

Great place to sleep!

Posted Sep 30, 2017
Quiet, fresh sheets and one very tired guy who is a little under the weather. Breakfast was great!
Comment from Hotel Management
Oct 9, 2017 by JC, Hotel Management
Glad you enjoyed your stay and hope that you are feeling much better.
4 out of 5
Recommended
for Everyone
by A verified traveler from north carolina

Very convenient. Clean, quiet.

Posted Sep 28, 2017
Clean, quiet reasonably priced hotel. Shower was not particularly good for a tall person (bent down to wash my hair), but that is my only negative. Good breakfast. No restaurants nearby, ended up bringing Taco Bell in for dinner.
Comment from Hotel Management
Oct 9, 2017 by JC, Hotel Management
Glad that you enjoyed your stay and hope that when you come back down this way , that we can recommend several great local restaurants
4 out of 5
Recommended
for Everyone
by A verified traveler

Would definitely stay here again

Posted Aug 24, 2017
Great location, peaceful. Loved the parking access.
Comment from Hotel Management
Aug 26, 2017 by Dotsie compton, Hotel Management
Thank you for choosing Comfort Inn of Newport Tn. We are glad you enjoyed your stay and hope to see u again in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler from Huntingburg, IN

Nice hotel just need some updates

Posted Aug 17, 2017
Stopped at this hotel on our way back home to Indiana from Florida. Staff was very friendly. Room was very spacious. Decorated very nicely. Had a king size bed, couch, desk & office chair. Couch gave you an option for seating instead of laying on bed. Couch may have been a sofa bed but since we didn't need I can't be sure. Bed was very comfortable. Now the bathroom was very nice and clean. Lots of countertop space. The only reason I gave it a 4 rating was the shower head. It wasn't very high on the wall. My husband is 6'3" and had to bend to get the water on his head. Plus the showerhead had different adjustments on it but it didn't work. I like using the massaging one to help get the shampoo out of my hair faster.
4 out of 5
by A verified traveler

Ok but needs upgrades.

Posted Jul 17, 2017 on Hotels
Needs some upgrades such as new carpet in the hallway. Side entrance door handle broken and sink in my bath was cracked (not very sanitary). Breakfast choices not as good as other hotels I have stayed in. Air conditioner had a very musty smell. Overall ok for the price I suppose.