Ratings based on 119 Verified Reviews

4.5 out of 5
96% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from North Branford, CT

Very pleasant hotel.

Posted Dec 22, 2016
Arrived early but was able to check in immediately. Room was spacious & very clean. Beds and pillows were comfortable. Large bathroom with lots of nice toiletries. The breakfast hot & cold buffet was very good & had a wide variety of selections. Never needed to eat lunch. Located only 2-3 miles from the Newport mansions. Didn't get to use the indoor pool or the small exercise room but they were nice. Overall, a pleasant stay.
Comment from Hotel Management
Jan 4, 2017 by Carl, Hotel Management
Thank you for reviewing your recent stay with us. We are delighted we are able to provide a great value with our clean and spacious rooms, daily complimentary Make It Hampton hot breakfast, well-equipped business center, and convenient location just 2 miles from downtown Newport. We look forward to seeing you on your next trip to the Newport area!
5 out of 5
Recommended
for Everyone
by A verified traveler from west hartford

close to Newport

Posted Dec 5, 2016
Pros: location, breakfast, cleanliness, lobby
Cons: better fruit selections for breakfast
Location: We went into Newport for Xmas celebrations, did some shopping at Xmas Tree shop and then drove to Bristol, RI for a family reunion
Hotel lobby is cheery and spacious. They always have hot coffee, tea and cocoa. Nice place to just hang out with comfortable chairs and tv.
Comment from Hotel Management
Jan 4, 2017 by Carl, Hotel Management
Your comments are appreciated and I am elated that you had a great stay for your Xmas celebrations! We are very happy we are able to provide a great value with our clean and spacious rooms, complimentary high speed internet, heated indoor pool and whirlpool, and well-equipped business center. Thank you for staying with us and we look forward to seeing you on your next trip to the Newport area!
3 out of 5
Recommended
for Everyone
by A verified traveler from US

Hotel was fine

Posted Nov 15, 2016
Location: Newport Mansions
I was given a handicapped room next to the elevator. After checking in I asks to be moved. I was told this was common because I books through a 3rd party company and they could not change it. Strange since the hotel the day before didn't do that. Not huge fan.
Comment from Hotel Management
Jan 4, 2017 by Carl, Hotel Management
Thank you for taking the time to share your experience with us. We are delighted we are able to provide a great value with our clean and spacious rooms, refrigerator and microwave in every room, daily complimentary Make It Hampton hot breakfast, and convenient location just 2 miles from downtown Newport. Thank you for your positive feedback, we hope to see again you soon!
3 out of 5
Recommended
for Everyone
by A verified traveler

Hotel close to downtown Newport.

Posted Aug 30, 2016
Good price, close to downtown Newport. Breakfast included in price. Over all not too bad. My biggest gripe with this place is the mattresses they use. Impossible to get a good night sleep. It is so soft, like laying in a jello bed. Woke up (if I can even call that woke up, since I never really fell asleep) shaking from exhaustion, just like in the last Hampton Inn (Mystic,CT). I would give these hotels a solid four and maybe a 5, but for the beds.... otherwise it's a great value. Usually a mile or two away from all the action, but close enough where you don't have to drive 10-15 mins every time you go somewhere. Good place to stay with kids, nice breakfast, just fix the beds..
Comment from Hotel Management
Jan 4, 2017 by Carl, Hotel Management
Thank you for taking the time to share your experience with us and the Expedia community. We are very happy we are able to provide a great value with our clean and spacious rooms, daily complimentary Make It Hampton hot breakfast, well-equipped business center, and complimentary high speed internet. Thank you again for your feedback. We look forward to welcoming you back in the future!
5 out of 5
Recommended
for Everyone
by A verified traveler from Boston, MA

Posted Jul 18, 2016
Very consistent and close to Newport. Friendly staff. Average breakfast, but close to plenty of restaurants.
Comment from Hotel Management
Jan 4, 2017 by Carl, Hotel Management
Thank you for your excellent review of our property! We are elated we are able to provide a great value with our clean and spacious rooms, well-equipped business center, refrigerator and microwave in every room, and complimentary high speed internet. Thank you again for sharing your feedback, as it is greatly appreciated.
5 out of 5
Recommended
for Everyone
by A verified traveler from New York, NY

Excellent hotel near Newport

Posted Jul 7, 2016
Excellent service, facilities, room in a hotel which is only minutes away from Newport. Will be staying there when I return to Newport.
Comment from Hotel Management
Jan 4, 2017 by Carl, Hotel Management
Thank you for taking the time to review your recent stay at our Hampton Inn. We are ecstatic we are able to provide a great value with our clean and spacious rooms, well-equipped business center, convenient location just 2 miles from downtown Newport, and fitness center. We look forward to your next stay with us!
5 out of 5
Recommended
for Everyone
by A verified traveler

Extremely accommodating

Posted Feb 17, 2016
Pros: Close to Roger Williams University and restaurants, stores, movies, etc.
Cons: This is NOT at 2.5 hotel. It is so much better than that.
We had spent the prior 24 hours at the local hospital and just needed to get some sleep. They jumped into action to have our room ready long before the 3PM check in. It was clean, comfortable and just what the doctor ordered!
Comment from Hotel Management
Jan 4, 2017 by Carl, Hotel Management
Thank you for reviewing your recent stay with us. I am glad we were able to exceed your expectations and provide you with 5 star service at a great value! We are pleased we are able to provide a great value with our clean and spacious rooms, well-equipped business center, heated indoor pool and whirlpool, and convenient location just 2 miles from downtown Newport. Thank you for your loyalty and honest feedback. We look forward to your future visit. Safe and wonderful travels!
4 out of 5
Recommended
for Everyone
by A verified traveler from Pittsfield

Great bee, awesome breakfast, and nice so staff.

Posted Jan 16, 2016
My daughter was disappointed that the pool was broken and we picked the hotel based on locale,pool, and convience.
Comment from Hotel Management
Jan 6, 2017 by Carl, Hotel Management
Thank you for your constructive feedback of our property. I apologize that you experienced an issue with the pool during your stay with us and can assure you that the temporary issue was swiftly resolved. I would like to invite you to reserve again with us and to please call me if you have any questions or concerns. Thank you again for choosing to stay with us and we look forward to seeing you again in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler

Outstanding service and accommodations!!

Posted Dec 4, 2015
This hotel was clean, breakfast, snacks, coffee available throughout the stay. Highly recommend!!
Comment from Hotel Management
Jan 4, 2017 by Carl, Hotel Management
Thank you for reviewing your recent stay with us. We are overjoyed we are able to provide a great value with our clean and spacious rooms, convenient location just 2 miles from downtown Newport, daily complimentary Make It Hampton hot breakfast, and refrigerator and microwave in every room. We look forward to seeing you again soon!
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel on a very busy street

Posted Nov 9, 2015
Pros: Convenient to Newport
Cons: unless you can get the HVAC system in the room to be quiet, and breakfast was not quite hot when being served buffet style
Location: close to Newport not much to do in the hotel area
overall good staff was friendly, room clean but the HVAC unit made lots of noise and would either wake or keep me up during the night