Ratings based on 1,617 Verified Reviews

4.2 out of 5
88% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to mansions

Posted Mar 24, 2017
Nice hotel expensive no free parking or anything in room toiletries are all mounted on wall water pressure low Luke warm not hot but nice place
5 out of 5
Recommended
for Everyone
by A verified traveler from florida

Convenient location

Posted Mar 18, 2017
Everything was nice only thing missing was a store for water , snack etc especially if you have to leave early. We had to leave hotel by 0715 for Naval graduation and room service didn't start until o700..Lobby only had coffee .. otherwise beautiful historic hotel.
Comment from Hotel Management
Mar 21, 2017 by HotelMgmt, Hotel Management
It is wonderful that you enjoyed our beautiful hotel and our location. However, we regret that we were not aware that you wanted water and snacks as we would have found those items for you and we apologize for any delays in our service. Thank you, and we hope to welcome you back soon to our hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler

The rooms are very small and dimly lit

Posted Mar 16, 2017
Pros: Bar, restaurant, pool and hot tub were nice.
Cons: New lighting in the rooms.
Besides the rooms being small and being very poorly lit, this is a nice hotel.
Comment from Hotel Management
Mar 18, 2017 by HotelMgmt, Hotel Management
It is flattering that you consider our hotel to be very nice and that you enjoyed our pool and restaurant. We do appreciate your suggestion about updating the lighting in the rooms, so we will make any updates to our services. Thank you, and we hope to welcome you back soon to The Hotel Viking.
5 out of 5
Recommended
for Everyone
by A verified traveler from Cleveland, OH

Nice hotel in cute Newport

Posted Mar 11, 2017
This hotel was extremely friendly and treats you like you're the only one there. Everything was clean and the bed was very comfortable. I would stay there every time I visited Newport. The pool was nice and clean and the hot tub was perfect. It's a very cool vintage hotel.
Comment from Hotel Management
Mar 14, 2017 by HotelMgmt, Hotel Management
What a wonderful review. To learn that you would stay at our hotel again is a great compliment to us! We are delighted that our team made your stay to be very enjoyable as we like to make our guests feel at home here. Thank you, and we look forward to welcoming you back soon to The Hotel Viking.
4 out of 5
Recommended
for Everyone
by A verified traveler from CT

Great hotel, clean and upkept

Posted Mar 11, 2017
We are very pleased with our stay at Hotel Viking. The front desk staff was very friendly and accommodating. It is a VIP hotel so we received a free room upgrade without even having to ask. It was all ready for us upon arrival. The staff is certainly on top of things there. The hotel was clean, well maintained and in a good location. We would stay there again!
Comment from Hotel Management
Mar 14, 2017 by HotelMgmt, Hotel Management
It is great that you were pleased with your stay at our hotel! We are glad that our front desk staff was helpful to you and that you enjoyed your room upgrade. We will let our team know that you appreciated everything. Thank you, and we look forward to welcoming you back soon to The Hotel Viking.
5 out of 5
Recommended
for Everyone
by A verified traveler from Western Mass

Centrally located for easy walk to shops & water

Posted Mar 6, 2017
Pros: Beautiful and so clean. Staff was ever-present and helpful.
Cons: Not a thing.
Location: As above.
Staff was lovely. Hotel was sparkling clean. Loved the location, as we are walkers and were able to do the piers and cliff walk in the same outing. Would return in a heartbeat and will recommend with ease.
Comment from Hotel Management
Mar 7, 2017 by HotelMgmt, Hotel Management
We are glad that you found our beautiful hotel to be amazing! It is nice that you enjoyed exploring the fun attractions in the area and we are delighted that it was a highlight of your stay. Thank you for your recommendation, and we look forward to welcoming you back soon to The Hotel Viking.
5 out of 5
Recommended
for Everyone
by A verified traveler from C

Perfect weekend getaway!

Posted Mar 5, 2017
The staff was extremely welcoming even towards the end of our stay. The valet attendents were friendly as well. The room was beautiful! It was a little crowded but the extremely soft bed and pillows made up for that. I would rate my stay with 9/10 with the only con being that their is no soap in the bathroom just some bamboo shampoo but it wasn't pleasant. Also I'm sure there restaurant is delicious but they need more appetizers, my wife and I were hungry but not enough to want to sit down and have a meal. I went downstairs to see what the restaurant offered and the best choice seemed to be some over salted pretzels. Besides the trip was perfect!!! The staff was extremely accommodating and welcoming!
Comment from Hotel Management
Mar 7, 2017 by HotelMgmt, Hotel Management
It is great that you felt welcomed at our hotel! We are very glad that you received a warm welcome from our team and that you felt relaxed in your room. We will let our team know about all of your comments as we value your input. Thank you, and we hope to welcome you back soon to The Hotel Viking.
5 out of 5
Recommended
for Couples
by A verified traveler from fairfield ct

Amazing service in beautiful setting

Posted Mar 1, 2017
Pros: Spa was lovely, room was gorgeous tho bed was super soft. Everyone we encountered was friendly and professional.
Location: Half mile walk to brick alley shopping/restaurants, very nice location, wish we were there in the summer for the rooftop bar and it's amazing views!
Hotel Viking is a beautiful hotel, but the true standout was the service.
Comment from Hotel Management
Mar 3, 2017 by HotelMgmt, Hotel Management
What a wonderful review. We are very delighted that you enjoyed our beautiful hotel and room. It is nice that the highlight of your stay was our amazing team. We will let them know how much you were impressed by their service. Thank you, and we hope to welcome you back soon to The Hotel Viking.
3 out of 5
by A verified traveler

Posted Feb 28, 2017
It's so noisy and can not sleep all night long. it said there is a view of the room, in fact it means just a lot of windows with street view, did not reach my expectations
Comment from Hotel Management
Mar 3, 2017 by HotelMgmt, Hotel Management
We appreciate your comments. We do apologize for any disturbances you had during your stay and that you did not like the views from your room. We will let our team know about your concerns and we will improve our services. Thank you, and we hope to restore your confidence in us for another stay.
3 out of 5
Recommended
for Couples
by A verified traveler from Boston

Birthday Getaway

Posted Feb 27, 2017
Pros: location
Cons: Waited at the bar in the lobby for an 11:00 am bloody mary. Sat for about 25 minutes before we were waited on.
Location: We listened to live music, had oysters and champagne at a cute little local restaurant and attended the winter wine festival
Went away with my husband and another couple to celebrate two milestone birthdays. Location was convenient.
Comment from Hotel Management
Mar 1, 2017 by HotelMgmt, Hotel Management
We are delighted that you chose to stay at our hotel. It is great that you enjoyed our central location as we are near many fun attractions in town. However, we do apologize for any delays in our services and we value your input. Thank you, and we hope to welcome you back soon to The Hotel Viking.