Ratings based on 175 Verified Reviews

3.2 out of 5
73% of guests recommend
3.6 Room cleanliness
3.7 Service & staff
3.2 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Newport tn

Posted Feb 11, 2018
Simple and clean motel close to places to eat. 45 min from Gatlinburg tn
1 out of 5
by A verified traveler

I would if I had stayed

Posted Dec 31, 2017
My reservation was cancelled by you all so I had no room! Will never use expedia or trivago ever again. I received no phone call, no email, nothing so was informed when and after I drove all day that my reservation was cancelled and all rooms were booked because it was new years weekend. I was beyond upset seeing as how I had to sleep in my car in 20 degree temperatures because my family was in bed!!!!
Comment from Hotel Management
Jan 5, 2018 by Brand Experience Team, Hotel Management
Dear Bonnie, Thank you for taking the time to share your review. We strive to deliver a great guest experience, but it sounds as though we did not perform to our usual standards in this case. We apologize for any inconvenience or misunderstanding that may have occurred during your recent stay with regard to your reservations issues. Our staff aims to provide the highest level of hospitality to our guests through our customer service, but with your experience we have fallen short and would like to apologize for the service issues you experienced. Please know that the conditions you describe are atypical to Motel 6 standards for quality and we apologize for the inconveniences you describe. We encourage you to contact our Guest Relations Department to record the details of your visit to help us provide a better guest experience in the future.
4 out of 5
by Gregory

This traveler left a rating score only Posted Nov 26, 2017 on Hotels
3 out of 5
by Vincent

Awful stay at the Newport hotel 6

Posted Nov 17, 2017 on Hotels
The room was outdated and it was full of ladybugs
5 out of 5
by Lashander

This traveler left a rating score only Posted Nov 2, 2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from MAGGIE VALLEY N.C.

low cost close to all places for us

Posted Oct 30, 2017
Pros: every thing low cost to stay
Location: close to DUKE been plant tour. BUSH BEENS
a-ok clean room friendly staff close to shooping
2 out of 5
by Cheryl

This traveler left a rating score only Posted Oct 23, 2017 on Hotels
4 out of 5
by JULIE

This traveler left a rating score only Posted Oct 23, 2017 on Hotels
5 out of 5
by Roger

This traveler left a rating score only Posted Oct 23, 2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from Sheridan, Indiana

Nice stop n go

Posted Oct 19, 2017 on Orbitz
Room clean. Location close to highway, but did not have highway noticeable highway noise. Nothing special, but no complaints.