Super cheap for winter, but bad experience overall
Posted Dec 12, 2016 on Orbitz
We stayed at the Ramada after a wedding. The itself is fine, clean and it had a comfortable bed. It was difficult to get the temperature in the room comfortable though, it's a heater that blows right next to the bed so we ended up waking up really hot in the middle of the night to shut it off. Again, overall the room was fine though. We were most displeased with the lack of customer service. We were woken up at 1am to loud partying, yelling, etc from down the hall. We gave it about 20 minutes to see if it was just people coming in that would settle, but nope. So we called down to the front desk and received a busy symbol. The loudness continued and we kept calling for an hour. At one point, we thought to call the restaurant to see if they could contact the front desk. The girl that answered was clearly annoyed (sounded like she was finishing her shift soon), she said she was counting up money and would tell them right after. That definitely didn't happen, because it continued for another 40 minutes or so after that. I heard the couple across the hall having the same frustration and I think they actually might have ended up calling the cops from the sound of it. Obviously, we didn't fall asleep until sometime after 2:30pm. We are parents of a toddler who were hoping to catch up on sleep with a rare night away, so this was especially disappointing.