Ratings based on 1,258 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
93% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Disappointed

Posted Feb 13, 2016
Chose this classy hotel with its romantic restaurant to celebrate our 40th wedding anniversary. Arrived to find out the Lobby and the restaurant were closed for renovations. Scrambled to find another place with some atmosphere. What a disappointment. Hotel room was less than desirable.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 7, 2016
Renovations are causing a bit of inconvenience. Also, overnight parking fee is too much.
Comment from Hotel Management
Feb 12, 2016 by HotelMgmt, Hotel Management
Thank you for your feedback, and we apologize for the inconvenience you faced during your visit. Our valet has in and out privileges, and many of our guests do find it convenient, but I regret that you were disappointed with our fee. We hope that we can welcome you back so that we may fully impress you.
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel but...

Posted Jan 25, 2016
Nice hotel with friendly staff. However, we where never told about lobby renovations so we paid full price for a down graded experience.
Comment from Hotel Management
Jan 27, 2016 by HotelMgmt, Hotel Management
Thank you for taking the time to share your review. It’s our hope that our guests are completely satisfied with their stay, so it’s disappointing to hear you were unhappy with our renovations. We apologize for your inconvenience, and we hope that we can welcome you back again.
4 out of 5
Recommended
for Everyone
by A verified traveler from long island ny

New years eve

Posted Jan 4, 2016
Nice hotel but a little pricy. Great staff! Small rooms and bathroom too small. Overall a nice comfy place to spend a couple of days.
Comment from Hotel Management
Jan 8, 2016 by HotelMgmt, Hotel Management
We are happy that you rung in the New Year with us! Thank you for your kind compliments to our dedicated staff, it will make their day! For a future stay, our staff can assist in helping you chose a room better suited for your needs. We look forward to your next getaway!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 3, 2016
It was my second stay in the hotel. It is beautiful, comfortable and romantic
Comment from Hotel Management
Jan 8, 2016 by HotelMgmt, Hotel Management
Welcome back! We are thrilled that you appreciate the beauty of our grand hotel and that you had a comfortable stay. Thank you and all of us The Hotel Viking look forward to your return visit!
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful hotel!

Posted Dec 29, 2015
Pros: Our room was very spacious and clean. The hotel was nicely decorated for the holidays.
Cons: The service in the restaurant for breakfast was slow, but the food was good.
Location: The hotel is conveniently located near downtown. It was a little too cold to walk there, but the valet service was very fast.
This hotel was the perfect choice for a visit to Newport - it has an old world feel to it, but is very modern at the same time.
Comment from Hotel Management
Jan 8, 2016 by HotelMgmt, Hotel Management
Thank you for your gracious review. How wonderful to hear that you appreciated the charm of our hotel and that your guest room was to your liking. We regret that the service at breakfast was slow, but we’re pleased you enjoyed your meal. It would be a pleasure to welcome you back again!
5 out of 5
Recommended
for Everyone
by A verified traveler

Friendly helpful staff.

Posted Dec 28, 2015
Friendly helpful staff. Great interior decoration. Restaurant pleasant.
Comment from Hotel Management
Jan 8, 2016 by HotelMgmt, Hotel Management
We are pleased that the service level from our staff was such a positive part of your stay! Thank you for your kind review and we look forward to welcoming you back to The Hotel Viking!
5 out of 5
Recommended
for Couples
by A verified traveler

A great location in a wonderful town!

Posted Dec 26, 2015
The staff was very friendly, the hotel was clean and the location was wonderful! We could walk to shopping, dining, and it was a short drive to the Naval base.
Comment from Hotel Management
Jan 8, 2016 by HotelMgmt, Hotel Management
It's great that our prime location to all of Newport's great attractions was a benefit to your stay! We appreciate the kind compliments to our courteous staff and of the cleanliness of our hotel. Please come back and visit us again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from plymouth, ma

Weekend away just the two of us no kids!

Posted Dec 25, 2015
Staff is fabulous and the hotel is charming can't wait to stay again! Restaurant delicious food!
Comment from Hotel Management
Jan 9, 2016 by HotelMgmt, Hotel Management
Thank you, Lisa, for your gracious review and we are happy you enjoyed your kid-free weekend! We appreciate your kind mention of our dedicated staff, and we would love to welcome you back to The Hotel Viking for another relaxing retreat!
5 out of 5
Recommended
for Everyone
by A verified traveler from miller place ,NY

mansions with mom and family

Posted Dec 20, 2015
Pros: beautiful hotel we enjoyed the facilities-bar, food, gym, clean and lovely room, outside fireplace, staff very friendly and efficient
Cons: we would get bigger room and gym
Location: you will enjoy the mansions, pubs, shopping and just walking around for the scenery all short ride or walking distance
A beautiful hotel and city, we enjoyed the facilities-the bar, breakfast, the gym, the room, the outside fireplace were all fabulous. All the staff were very friendly and efficient, rooms clean and lovely, we will be coming back again and recommending to all
Comment from Hotel Management
Dec 23, 2015 by HotelMgmt, Hotel Management
Thank you for your gracious review and we are delighted that our array of amenities and courteous staff made your stay great! How wonderful to hear that you would return to The Hotel Viking, and we hope it's soon!