Ratings based on 512 Verified Reviews

They paid and stayed. We double-checked.
2.9 out of 5
36% of guests recommend
3.0 Room cleanliness
3.2 Service & staff
3.0 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
1 out of 5
by A verified traveler

Posted Aug 24, 2016
Plastic bag over the smoke detector. Mold on the ceiling. AC unit didn't work. Brown and red stains all over the carpet. Hotel staff non cooperative.
1 out of 5
by A verified traveler

Close to a getto

Posted Jul 31, 2016
When i arrived to the hotel i changed my mind And desired to walk away. Due to thecondition and location knowing that i took a loss because i pay ahead.
3 out of 5
by A verified traveler

Functional

Posted Jul 31, 2016
This hotel was ok if you just need a place to sleep that is reasonably clean. The service isnt great. One day the room wasnt cleaned and they didn't provide shampoo. The shower faucet dripped and the lights over the bed didnt work
1 out of 5
by A verified traveler

Posted Jun 1, 2016
Pros: nothing
very bad experience, shabby rooms non smoking rooms were smelling of smoke, no refrigerator or microwave provide, free breakfast included in the fare . but nothing was there.
4 out of 5
by A verified traveler

Posted May 22, 2016
Not a bad hotel could use a refrigerator in the room other than that want bad
1 out of 5
by A verified traveler

Horrible Hotel, Horrible Customer Service

Posted May 17, 2016 on Hotels
I arrived at this hotel only to walk into the lobby which smelled like complete cigarette smoke. This hotel was not advertised as a smoking hotel. If it was i never would of booked it. Driving up on the hotel the outside looks nothing like the pictures. This is a motel style hotel(rooms are on the outside) and there are old used mattresses laying around the parking lot. We asked if we could look at the room before we checked in which they allowed and when we entered the room it was filthy. Didn't even look like it has been cleaned in awhile. There were cigarette burn all over the room including on the bed, the room smelled of old cigarettes ect..., none of the light switched worked and the bathroom was filthy. I asked for a refund as this is not what was advertised and i was told no. I stated that if this hotel would have been advertised as smoking and with the condition it is currently in i would have never booked it. Let them know if was false advertising and i was told by the manager that he doesn't give refunds to anybody and i would not be getting one. I ended up booking a new room at the embassy suites which i can say was absolutely 100% better. I still never received my refund therefore i paid for two different hotels. Horrible customer services. Don't book here you wont get your money back.
1 out of 5
by Ann from Chesterfield, VA

Never again

Posted May 10, 2016 on Hotels
I didn't feel safe. The rooms smell like cigarette smoke. There were a few mattresses laying in the parking lot. The building look as if it was going to fall apart. I stayed because no refunds.
1 out of 5
by A verified traveler

Be wary of pretty hotel pictures online

Posted May 6, 2016
They promised a full breakfast, only offered b-fast. The ppl there look like they are there to have sex. Or drugs. I was so disappointed because my son and my wife was there. The price was good though .
1 out of 5
by A verified traveler

Disgraceful

Posted Apr 26, 2016 on Hotels
Cigarette burns on the bed comforter, sticky substance on alarm clock, fecal matter in the toilet and shower head placed mid level on the wall. So you must kneel to rinse!!
1 out of 5
by A verified traveler

Pick Another Place

Posted Apr 26, 2016 on Hotels
Pictures on your site of interior of hotel was not at all what hotel looked like. What a shock! Strong smell. When we arrived could not find our reservation told me maybe I had wrong hotel. When I showed them my confirmation they found our room. I called hotels.com before we left home to inquire about some things, one being the continental breakfast. I was told they had continental breakfast. They had coffee!! We had to wait for them to make it. The only thing I have good to say is nice restaurants in the area and close to Langley Air Force Base.