Ratings based on 382 Verified Reviews

3.6 out of 5
78% of guests recommend
3.7 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 27, 2016
Everything was going good until we realized we were charged by Expedia and then hotel staff when we checked in. Being the holidays we were really trying to use that money for gifts.
5 out of 5
by A verified traveler

Convenient and clean

Posted Nov 18, 2016 on Hotels
My stay was good, just what I required, location to the convention center, clean living space, location to places to eat, near highways, great staff that was visual.
1 out of 5
by A verified traveler

not clean

Posted Nov 15, 2016 on Hotels
We did not stay because the there was roaches in the fridge. So we went to another hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler from US

Convenient to where we needed to be.

Posted Nov 11, 2016
The staff was quite friendly. Very close to everything I needed to do while there for a wedding.
5 out of 5
by A verified traveler

Convenient and Clean Hotel

Posted Nov 9, 2016 on Hotels
This was a really good experience! The hotel employees were very nice and helpful. I liked the location because it was with in a 5 minute walking distance to the Convention Center, which was what I was there for in the first place. The only thing I can really complain about was that you had to work to get the door completely closed. But other than the tricky door, I had a great time. I would definitely book a room from this hotel again.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 8, 2016 on Hotels
5 out of 5
by A verified traveler from Woodbridge

Friendly staff and comfortable

Posted Nov 7, 2016 on Hotels
It was right near the Convention center for Nekocon. The room was comfortable and walking distance to the convention. The staff was super friendly to us cosplayers and the breakfast was good. I plan on staying here again.
3 out of 5
Recommended
for Everyone
by A verified traveler from Richmond, VA

Ok. Not great.

Posted Nov 7, 2016
This hotel is within walking distance of the Hampton Coliseum and Convention Center. That is a plus for sure. The staff was very nice both checking in and checking out. Maintenance came to our room to repair a clogged toilet and he was also very nice. The room was clean but the bedding was really wrinkled on one bed and it kind of looked like it had been slept in. There was a cigarette burn in the shower curtain and some damage to the walls as well. The sink drain plug was broken off and one of the light switches in the bathroom was very loose making me worry about fire safety. The door to our room did not latch well and without specific effort, it did not lock when the door closed. The cable was out all but the first night of our stay so we couldn't use the television. Our room was very noisy due to outside traffic noise as well as the VERY loud slamming of the door to the stairway which was right next door. The beds and pillows were comfortable so once the noise died down, I was able to sleep well. The housekeeping staff knocked on our door three times the morning of check out. Kind of annoying as we were trying to sleep in and told her after the first time we would be checking out around 11. Overall, due to location and price, I would stay here again but there are definite improvements that can be made.
3 out of 5
by A verified traveler

Posted Nov 1, 2016 on Hotels
The hotel was located good for what we came for. We were going to the Coliseum which was down about a mile from hotel.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 31, 2016 on Hotels