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Best Western Plus Newport News Inn & Suites

Star Rating
2.5 out of 5

Information

Reviews

3.9 / 5Good
694 reviews

Amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Free Parking

Map

What's nearby

  • Popular Location
    Patrick Henry Mall
    19 min walk
  • Popular Location
    Bounce House
    6 min drive
  • Restaurant
    McDonald's
    12 min walk
  • Restaurant
    Wendy's
    14 min walk

Choose your room

Book online or call:

1-800-238-0767

Your dates need to occur after 2019-10-21. Try updating your dates to see prices for your trip.

    About this area

    Newport News

    Located in Newport News, Best Western Plus Newport News Inn & Suites is in an area with good shopping. Virginia Living Museum and Mariner's Museum are cultural highlights of the area. Looking to enjoy an event or a game while in town? See what's happening at Hampton Coliseum or Hampton Roads Iceplex. Our guests appreciate the hotel's quiet location.

    What's nearby

    • Popular Location
      Patrick Henry Mall - 19 min walk
    • Popular Location
      Bounce House - 6 min drive
    • Popular Location
      Riverside Medical Center - 7 min drive
    • Popular Location
      Virginia Living Museum - 7 min drive
    • Popular Location
      Mary Immaculate Hospital - 8 min drive

    Getting around

    • Newport News Station - 13 min drive
    • Newport News, VA (PHF-Newport News - Williamsburg Intl.) - 7 min drive

    Restaurants

    • McDonald's — 12 min walk
    • Wendy's — 14 min walk
    • Japan Samurai — 15 min walk
    • Beef O'Bradys — 15 min walk
    • Buffalo Wild Wings — 16 min walk

    About this property

    Best Western Plus Newport News Inn & Suites

    This smoke-free hotel features a fitness center, a spa tub, and a seasonal outdoor pool. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, laundry facilities, and a 24-hour front desk. All 65 rooms offer conveniences like sofa beds and refrigerators, along with free WiFi, free wired Internet, and cable TV. Microwaves, coffee makers, and free newspapers are among the other amenities available to guests.

    Property amenities

    Internet

    • Available in all rooms: Free WiFi and wired Internet
    • Available in some public areas: Free WiFi and wired Internet

    Parking and transportation

    • Free self parking

    Food and drink

    • Free continental breakfast

    Things to do

    • Fitness center
    • Seasonal outdoor pool
    • Spa tub

    Family friendly

    • Free cribs/infant beds
    • Laundry facilities
    • Microwave
    • Refrigerator
    • Seasonal outdoor pool
    • Sofa bed

    Conveniences

    • Ballroom
    • Elevator
    • Front-desk safe
    • Gift shop/newsstand

    Guest services

    • 24-hour front desk
    • Laundry facilities
    • Luggage storage

    Languages spoken

    • English
    • Spanish

    Business services

    • Business center
    • Meeting rooms

    Accessibility

    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower

    More

    • Smoke-free property

    Room amenities

    Bedroom

    • Air conditioning
    • Sofa bed double
    • Free cribs/infant beds

    Bathroom

    • Hair dryer

    Entertainment

    • Cable channels

    Food and drink

    • Coffee/tea maker
    • Microwave
    • Refrigerator

    More

    • Connecting rooms available
    • Desk
    • Free local calls
    • Free newspapers
    • Iron/ironing board
    • Safe
    5 - Excellent
    222
    4 - Good
    267
    3 - Okay
    132
    2 - Mediocre
    37
    1 - Poor
    36
    4.0
    Cleanliness
    4.1
    Service and Staff
    3.8
    Amenities
    3.8
    Property condition

    3/5

    It was fine...

    This hotel was nothing fancy, but it was fine. The building itself is older, but reasonably well maintained and reasonably clean. The mattress was reasonably comfortable. Breakfast was better than I expected - eggs, bacon, sausage, etc. Staff were friendly and helpful.

    Stayed 1 night in Oct 2019

    5/5 Excellent

    The convenience to everything. Friendly staff. Quiet.

    Stayed 4 nights in Oct 2019

    2/5

    This traveler didn’t leave comments with their review
    Stayed 1 night in Oct 2019

    2/5

    The first night, I noted that my TV wasn’t getting any reception. The following day neither one of my card key was working. The front dest reprogrammed both, but I still wasn’t able to get in my room. So, they switched me to another room. The next day I came back to find my room was left unsecured by the cleaning team. Totally unacceptable! That same night, my HVAC system quit working. No AC, Heat or Fan. I opened the window to get some air flow, but not for long for there was no screen and it was raining and cold. Last but not least, the front desk folks were not friendly either. I would come and leave, day in and day out during my visit without an acknowledgement - hello or have a nice day - nothing! The only kudos I will give for this hotel is the lady serving breakfast. This is the most unpleasant experience I’ve had in my many decades of traveling. Btw, the water fountain in front needs to be cleaned and sanitized. It is nasty and wrecks a foul smell...

    Stayed 5 nights in Oct 2019

    5/5 Excellent

    Nice customer service. Clean rooms and bathroom.

    Stayed 1 night in Oct 2019

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