Ratings based on 465 Verified Reviews

3.8 out of 5
86% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 22, 2017
Overall nice hotel just the soap dispenser was out in the shower.
5 out of 5
Recommended
for Everyone
by A verified traveler from DC metro area

Very comfortable bed!

Posted Dec 17, 2017
We always stay at the Best Western Hotel when we visit our daughter at Christopher Newport University. It’s clean and comfortable, at a reasonable rate. I’m a stickler for comfortable beds, and have never been disappointed at this BW. The ongoing renovations are giving a fresh and modern look to the interior. The breakfast buffet is nice, and the staff are friendly and helpful.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 12, 2017
Great weekend trip. The bed wasn't the most comfortable bed but couldn't beat the price. I would go back.
4 out of 5
Recommended
for Everyone
by A verified traveler from norfolk

Night before the airport

Posted Oct 31, 2017
Great hotel, easy check in, treadmill didn't work correctly and the breakfast lady is pretty bitchy with the way we had to evacuate the breakfast room while she cleaned the breakfast counter. Hopefully if I stay there again, she won't be working
4 out of 5
by Steven

Not bad but not great

Posted Oct 23, 2017 on Hotels
Everything was ok. There was no shampoo in the dispenser. I had to use body wash in my hair . The front desk staff were nice and seemed to care.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 23, 2017 on Hotels
4 out of 5
by A verified traveler

Hidden Gem

Posted Oct 21, 2017 on Hotels
This day was quite amazing the hotel was in fair condition under renovations with finish Renovations excellent the service was great location outstanding close to everything all the restaurants and stores would stay there again. The breakfast the selection for the price that comes with the stay worth it
5 out of 5
by Gloria H

Posted Oct 16, 2017 on Hotels
We were just having a getaway weekend. I selected the hotel because of the cost and it included breakfast but it was also close to everything else, including across the street from the mall. The room was perfect with a separate sitting area on the side. Plenty of room.
4 out of 5
by Thomas

Short stay for business

Posted Oct 7, 2017 on Hotels
Very pleasant stay...great attention to breakfast and very helpful staff. Close to everything!
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice. New. Clean. Quiet.

Posted Oct 1, 2017
I'd go again. A fine place. Good value. Very nice people 👌