Ratings based on 162 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
97% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Philadelphia, PA

Very quiet and comfortable.

Posted Aug 24, 2015
Pros: The quiet setting and the professional staff.
Cons: The room had a strange smell. It could have been fresher
Location: There was a very nice seafood restaurant which was recommended by the staff "Harpoon Larry's" . It was a wonderful dining experience
It was not the luxury I was accustom to but it was very clean and comfortable. It was a very unique experience. It has a mini convenient store and you can purchase items on the honor system to cook in your suite. I highly recommend for people who like to prepare their own food.
5 out of 5
Recommended
for Everyone
by A verified traveler from Michigan

Can't beat it

Posted Jul 20, 2015
Pros: Kitchenette, location, price, laundry, "lending lockers," updated room.
Cons: Channels (could use a regular Nickelodeon or Disney), housekeeping, bench out by the water.
Location: Such a good location... Minutes away from Coliseum Dr/Peninsula Grove, which has tooons of shopping and restaurants. About 20 mins from Busch Gardens.
For the price and what you get, you can't go wrong. We used the kitchenette fairly often, and although we brought some of our own utensils and such, they give you plenty to work with on your own. I was surprised to even see a strainer and a toaster in the cupboard! First few days there it was *perfect*... about 5 days into our stay I think it got busier, as we heard some more noise. We could hear our neighbors a bit when in the bathroom. Heard other guests more than we ever heard a dog, so the pets thing was A-okay with us. Free laundry on the first floor is nice, especially for extended stays. Room seemed updated. Very large desk for you to use. Ice maker in the freezer of the fridge. We didn't like the location of the first room we were assigned to, and it was nice of the lady at the front desk to offer us a new room. Gazebo felt a little lackluster to me.... It just sits next to the building. We had a view of the pond/lake, which was very nice. One of the few cons: There was a spot on our comforter, which we had facing the foot of the bed.... When housekeeping came through I expected a new comforter along with sheets.... But when we came back, it was the same comforter.
Comment from Hotel Management
Aug 13, 2015 by Ops Mgr, Hotel Management
Thank you Mikka for taking the time to review our property. We are glad to hear you enjoyed your room. We appreciate your feedback. Once again, thank you.
5 out of 5
Recommended
for Couples
by A verified traveler

Quiet location

Posted May 12, 2015 on Hotels
Just an overnight get away for my girlfriend and myself, I chose this location because its off the beaten path and out of my area. Nice hotel, quiet location......will more than likely use it again :)
Comment from Hotel Management
May 20, 2015 by Ops Mgr, Hotel Management
Thank you for your recent visit at the Candlewood Suites Hampton and for taking the time to share your experience with us! We are delighted to hear you had a great stay and we look forward to your next visits!
5 out of 5
Recommended
for Couples
by Sidney from Virginia

Quiet location.

Posted Apr 17, 2015 on Hotels
We only stayed for one night, but it was great having a full kitchen with utensils, and a full refrigerator. The decor was very modern, and the room had a nice pleasant smell to it. The location was in a quiet tree-lined street in the middle of a business park, backed by a nice lake. We basically chose this location because it was pet-friendly. I definitely would stay there again.
Comment from Hotel Management
May 4, 2015 by Ops Mgr, Hotel Management
Thank you Sidney for the five star review. We are happy to hear you had a wonderful and relaxing stay with us. One thing we strive for here at Candlewood Suites to make each guest feel like they are at home, and our entire staff takes great pride in being able to deliver that feeling to each of our guests. Thank you for the review, and we hope to see you again soon.
4 out of 5
Recommended
for Business Travelers
by Hollace from Richmond, VA

Great but missing a shower curtain.

Posted Mar 24, 2015 on Hotels
The room was comfortable and clean but I did not realize until the morning following my check-in that there was no shower curtain. Trying to shower and keep the water off the floor was a bit tricky. My co-worker's room (next to mine) had a shower curtain so what happened to the one in my room, room 204?
Comment from Hotel Management
Mar 30, 2015 by Ops Mgr, Hotel Management
Thank you Hollace for the review. We are glad you liked the room, and we apologize for the inconvenience of a missing shower curtain. We will be using your feedback to help improve our guests experience. Thank you for the feedback.
5 out of 5
Recommended
for Families
by Lee from NC

Nice Hotel especially for dog owners

Posted Mar 4, 2015 on Hotels
Loved the ability to have our dogs with us. The hotel was nice and clean.
Comment from Hotel Management
Mar 9, 2015 by Ops Mgr, Hotel Management
Thank you Lee for the five star review. We are happy to hear you and your dogs had an amazing stay from check-in to check-out. We hope to see you again, and once again thank you for the review.
4 out of 5
Recommended
for Personal Event
by Lawrence from Carrollton, VA

Pleasant Stay

Posted Feb 26, 2015 on Hotels
I found the room clean and the bed comfortable. I did not find the in room spa depicted in the hotel photo description. The neighborhood community college / industrial park.
Comment from Hotel Management
Mar 3, 2015 by Ops Mgr, Hotel Management
Thank you for the review. We are happy to hear you had a pleasant stay with us, and hope to provide accommodations again in the future. Once again, thank you.
5 out of 5
Recommended
for Couples
by Quinnshada

This traveler left a rating score only Posted Feb 25, 2015 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 24, 2015
It felt like home away from home....I will return again
Comment from Hotel Management
Mar 12, 2015 by Ops Mgr, Hotel Management
Thank you for the review. Our staff takes pride in making each guest feel at home, and we are happy to hear you had that experience. We hope to provide accommodations again. Thank you, once again, for the review.
5 out of 5
Recommended
for Personal Event
by A verified traveler

This traveler left a rating score only Posted Feb 22, 2015 on Hotels