Ratings based on 356 Verified Reviews

4.4 out of 5
91% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted May 31, 2018
After driving 8 hours, disappointing. Had to change room. Tv not operable. Staff so so. Too long to check in after I prepaid on line. Never got receipt. Told it will be emailed. Never received. Almost missed breakfast. Staff closed down at 9:30. Shower very low pressure.
5 out of 5
Recommended
for Everyone
by A verified traveler

Convenient hotel

Posted May 26, 2018
Good location, close to the airport and across the road from a huge shopping mall with many restaurants. Low rates. Adequate breakfast.
5 out of 5
by A verified traveler from New York

This traveler left a rating score only Posted May 15, 2018
4 out of 5
by A verified traveler

Posted May 6, 2018
Great location!
5 out of 5
by A verified traveler

Posted May 4, 2018
Nice hotel close to our highway.
Comment from Hotel Management
May 7, 2018 by Kim, Hotel Management
Dear Meme, Thank you for taking the time to fill out our survey. We are glad that you enjoyed your stay and we hope to see you again.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 30, 2018
There was a pile of wet towels upon our arrival as well as a box with boots and a refrigerator filled with beer. The staff never removed the box, the boots or the beer even though I requested removal at the front desk. My children were curious about the beer in the refrigerator. Over all, the location of the hotel was great and fit our needs great.
Comment from Hotel Management
May 4, 2018 by Kim, Hotel Management
Dear Guest, I apologize for the belongings left in the room. Can you tell me what room you were in so I can research this please. Thank you.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 29, 2018
It was very nice and the hotel staff very accommodating.
Comment from Hotel Management
Apr 30, 2018 by Kim, Hotel Management
Dear Guest, Thank you for taking the time to fill out our online survey. We appreciate your business and your kind words. We are glad you enjoyed your stay and hope you will return soon. Thanks so much!
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel conveniently located

Posted Apr 9, 2018
Hotel was very nice; however, early Sunday morning someone set off a fire alarm. Not sure of the details of what happened, but I was unable to return to sleep. As a result of inadequate rest, my return trip home was very exhausting.
Comment from Hotel Management
Apr 26, 2018 by Kim, Hotel Management
Dear Guest, I apologize for the alarm, there was an accident with fatalities right in front of the hotel. The man ran into the transformer and the power company had to have a new one installed. It was a very unfortunate accident. Thank you.
4 out of 5
Recommended
for Everyone
by A verified traveler

Excellent for short stay

Posted Apr 9, 2018
Pros: Large rooms, ample parking, free breakfast, free wifi
Cons: PA system, emergency response procedure
Location: Plenty of shopping and places to eat
We enjoyed our weekend stay. The hotel is clean and well maintained. Our room was spacious and was equipped with a couch and a desk. My husband and I were able to relax in comfort and did not feel cramped at all. I did not go in the pool, but other members of our group went in and loved it. The staff is great - friendly and professional at all times. I would definitely stay here again. The only downside was that the fire alarm went off at 3am and the PA system wasn't working. This resulted in a lot of confusion and guests running to the front desk for information. Otherwise, everything was great.
Comment from Hotel Management
Apr 26, 2018 by Kim, Hotel Management
Hi Annie, Thank you for taking the time to fill out our online survey. I apologize for the fire alarm. A guest overcooked something in the microwave causing quite a bit of smoke. It was actually another guest located near that room that called the fire department. I appreciate your understanding and your kind words. We hope to see you again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Sacramento CA

Clean hotel close to everything

Posted Mar 30, 2018
Pros: Location
Cons: Breakfast is included, but is average.
Location: Excellent location!
Clean, attentive staff, located across from a mall with many eating establishments, bars and shops.
Comment from Hotel Management
Apr 2, 2018 by Kim, Hotel Management
Dear Lon, Thank you for taking the time to fill out our survey. We are glad you enjoyed your stay here and hope to see you again soon.