Ratings based on 324 Verified Reviews

4.4 out of 5
93% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 20, 2018
I had a great experience. Everything was as online photos depicted. Front desk staff was very pleasant.
5 out of 5
Recommended
for Everyone
by A verified traveler from Oklahoma

Clean, comfortable and safe

Posted Jan 28, 2018
We had a nice stay and enjoyed our short stay. the rooms were spacious and the beds were comfortable.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 12, 2017
Kind of a spur of the moment stay, but they were very accommodating. Easy check in and check out. Very clean and room was super comfortable. Price was absolutely amazing. Staff was always nice. Would definitely stay again and recommend to anyone flying in to the Newport News area. Close by to so many places to shop and eat.
4 out of 5
by A verified traveler

Comfy stay

Posted Nov 20, 2017 on Hotels
The room was nice, not as big as we thought, but it quiet and comfy.
Comment from Hotel Management
Nov 27, 2017
Thank you so much for taking the time to fill out the survey. We are glad that you found your stay Comfy. We appreciated your business and hope to see you again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Greensboro, NC

Really nice stay

Posted Nov 14, 2017 on Orbitz
The staff was very nice and very helpful. They treated my family well and the hotel was nice and safe. On a scale of 1 to 10 I give it a 100. Will stay there again.
Comment from Hotel Management
Nov 16, 2017 by Kim Kinard, Hotel Management
Dear Laveeda, Thank so much for the kind words. We are thrilled that you enjoyed your stay and hope to see you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Rockford, IL

Comfortable & Convenient

Posted Nov 14, 2017
It was very close, within walking distance, to many restaurants & shopping. The beds were very comfortable. Thank you
Comment from Hotel Management
Nov 14, 2017 by Kim Kinard, Hotel Management
Dear TRenee, Thanks so much for your business and we hope to see you again.
5 out of 5
by A verified traveler

Our 3rd stay, but this was our best stay

Posted Nov 12, 2017 on Hotels
We have frequented this hotel several time over the past two months while I have worked in the area. This was our third visit, and our best so far. The staff is always so friendly. My kids love the indoor heated pool while I am at work and everyone loves the continental breakfast. This was also the best I have slept during any of our trips =)
Comment from Hotel Management
Nov 20, 2017
Dear Guest, Thank you for taking the time to fill out our survey and for the kind words. We are glad that your family can come with you and enjoys staying here. That makes traveling for work much better. Thank you for your business.
4 out of 5
by A verified traveler from Newport News

Comfortable and Clean

Posted Nov 9, 2017
Pros: Clean and comfortable bed. The room was quiet.
Cons: The staff could be more enthusiastic about being at work.
Location: The mall is directly across Jefferson Avenue. I was in the area to work.
The hotel is 10 minutes away from work. I stayed for two nights. The room was comfortable, clean and quiet.
Comment from Hotel Management
Nov 14, 2017 by Kim Kinard, Hotel Management
Hi Randy, Thanks again for taking the time to fill out the surveys. We appreciate your business!
4 out of 5
Recommended
for Everyone
by A verified traveler

Great but housekeeping did not clean my room

Posted Oct 29, 2017
Everything else was good Check in was easy Cont. Breakfast good Quite Beautiful area
Comment from Hotel Management
Nov 3, 2017 by Kim Kinard, Hotel Management
Thank you for taking the time to fill out our survey. We are glad you enjoyed your stay and hope to see you again soon.
5 out of 5
by Aliaksei

Posted Oct 21, 2017 on Hotels
Comment from Hotel Management
Nov 27, 2017
Dear Aliaksei, Thank you for taking the time to fill out our survey. We hope to see you again soon.