Ratings based on 1,122 Verified Reviews

4.1 out of 5
89% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from B

Just a weekend quick stay 🚗

Posted Jul 17, 2017
Hotel isn't your a "4 or 5 star" stay. It was clean upon arrival. Our room was upgraded to a "suit" which wasn't anything fancy. The hotel need to upgrade the furniture (sofa couch) it's really old and not usable. Don't get excited about breakfast it will serve its purpose for kids and a quick meal until lunch for families waffles, egg, microwaved bacon, fruit, cereal, potatos, muffin, toast all on a white paper plate ☺️. I would stay here again if I had to because it was no problems at all, just old. So if you need something quick just a weekend stay for a good cost and don't have to worry about dirt, noise, or any other odd thing, then here you have it!!!
4 out of 5
Recommended
for Everyone
by A verified traveler

Awesome

Posted Jul 4, 2017
Pros: Very convenient to the event I was attending
Cons: N/A
Location: It was everything nearby that I needed. Gas, food and amenities
My experience was great. Checked in and went to my room where I was at a most comfort zone once I received an iron that worked. But all was well. no complaints
5 out of 5
Recommended
for Everyone
by A verified traveler from OH

Nice Hotel

Posted Jun 26, 2017
Room was very clean and the bed was very comfortable. Always check your windows to ensure they are locked if you are on the first floor.
2 out of 5
by A verified traveler

Posted Jun 6, 2017
People hanging outside and in the hallways of the hotel. Children running around everywhere and room was okay.
4 out of 5
Recommended
for Families
by A verified traveler

Very convenient location & property

Posted May 16, 2017
Very convenient location & property to much of Hampton. Loved the scale of the rooms, roomy and quiet. Excellent closet space too! Alto the TV's are quiet small for viewing in bed- bring your eyeglasses!
5 out of 5
Recommended
for Everyone
by A verified traveler from Baltimore Maryland

Satisfied

Posted Apr 28, 2017
This hotel met my expectations as I thought it would. Very comfortable, staff was pleasant. Definitely will stay again
5 out of 5
Recommended
for Everyone
by A verified traveler from Foxboro, MA

Convenient Location. Excellent Staff!

Posted Apr 27, 2017
Pros: Location. Staff.
Cons: Gym.
Our stay was excellent right from the start! We arrived a bit early and the staff was very accommodating to get us checked in early. The location was convenient to food, gas, and highway. The breakfast was not the greatest, but it was very cozy in the lobby and dining area. The cookies they have out in the early evening were delicious!!
2 out of 5
by A verified traveler from va

Posted Apr 23, 2017
Very dirty room sheets had pee strain on them I would not tell no one else about this room will not return to his room I didn't stay the night I left without asking for my money I left at 1 am just because it was so dirty
Comment from Hotel Management
Apr 27, 2017 by GM, Hotel Management
Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room . We will review the conditions of your room with our housekeeping staff to ensure all guest rooms are up to Country Inns & Suites by Carlson standards.
3 out of 5
by A verified traveler

Great for the price but could use some work.

Posted Apr 22, 2017
Very nice looking hotel on the outside, it is kept very tidy, and the staff was very polite and helpful. The rooms did not feel clean. The carpets, wallpaper, and air conditioning ducts were very grungy and could use a deep clean or replacing. There was also a stale smell in the rooms. The breakfast was nice, but the containers holding the food looked as if they hadn't been washed in weeks. Overall nice, but the common trend seems to be a lack of cleanliness.
Comment from Hotel Management
Apr 29, 2017 by GM, Hotel Management
Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room . We will review the conditions of your room with our housekeeping staff to ensure all guest rooms are up to Country Inns & Suites by Carlson standards.
5 out of 5
by RaShona

This traveler left a rating score only Posted Apr 17, 2017 on Hotels