Ratings based on 893 Verified Reviews

3.2 out of 5
62% of guests recommend
3.3 Room cleanliness
3.6 Service & staff
3.4 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from Newport News, VA

Stay Away! At all costs!

Posted Jun 17, 2018
First room we went in to smelled like bleach, maintenance man had left a room ionizer in there to get rid of some other room. Mattress had a straw and used Kleenex under it. Second room they gave us had pubic hair on towels and the bathroom floor. Walls are so thin you can hear door close on stairwell in hallway, people going up and down stairs, and teenagers hanging out in hallway until 1:30am. Complained to hotel staff at 11:30pm and 1:30am. Nothing done. Would never stay here again. Ever
3 out of 5
by A verified traveler

Posted Jun 16, 2018
The firts night the lady was not frendly. I found a lot dirty thing in the room
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jun 11, 2018
5 out of 5
by A verified traveler from Oyster pointe days inn

Posted Jun 11, 2018
The ladies at the front desk are friendly and helpful.
3 out of 5
by A verified traveler from Days inn Newport News city center

Posted Jun 11, 2018
Keycard slot did not work properly, it took 15 to 20 swipes before door opened. When notified staff she acknowledged that most doors had that problem. The room smelled musty and shower was moldy.
3 out of 5
Recommended
for Everyone
by A verified traveler from PA

Nice hotel in quiet area.

Posted Jun 9, 2018
Pros: Quietness
Cons: The eating area should be enlarged or allow people to take food back to their room. The food selection and quality should be improved.
The morning (free) breakfast was terrible. Not enough seating in eating area and was told we could not take any food outside of the eating area. The area had only nine tables, four chairs per table which means the capacity for seating was thirty-six people. There were people standing inside and outside of the eating area waiting to get something to eat.
Comment from Hotel Management
Jun 12, 2018 by Management, Hotel Management
Thank you for taking the time to tell us about your experience at Days Inn by Wyndham Newport News City Center Oyster Point. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that you were displeased with the breakfast area. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Days Inn, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 28, 2018
It was cool, nice location. Bed was comfortable, cable tv
Comment from Hotel Management
Jun 6, 2018 by Management, Hotel Management
Thank you for taking the time to tell us about your experience at Days Inn by Wyndham Newport News City Center Oyster Point. It is always a pleasure to receive positive feedback. I am particularly pleased that you enjoyed your stay. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Days Inn, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.
1 out of 5
by A verified traveler

Posted May 22, 2018
When I arrived to the hotel, they were having system issues and hadn’t yet received my reservation. The staff was very apologetic and accommodating while we waited. I sat in the breakfast room for about 45 minutes and when I went back up to check the status of the reservation, I smelled a very strong odor of weed. I cancelled the reservation at that point and left.
Comment from Hotel Management
May 24, 2018 by Management, Hotel Management
Good Afternoon, Thank you for taking the time to share your experience with us, I do apologize that things were less then satisfying.
2 out of 5
by A verified traveler

Posted May 20, 2018
It needs to be updated.It smelled of chlorine beach.
3 out of 5
by A verified traveler from NC

Posted May 15, 2018
It is an older hotel , which was not the issue. Floor in room wasn't vacuumed well. The wooden furniture was very sticky. It smelled musky. Besides the location of the hotel I wouldn't book there again. I am still waiting on an e-mail confirmation that I checked out. It was a so, so hotel.
Comment from Hotel Management
May 16, 2018 by Shirley, Hotel Management
Good Morning, I apologize for the unpleasant stay, we are right now taking out all the old furniture and putting in all brand new. I will address the cleanliness with the GM so he can address the employee responsible. Thank You for taking the time to share your experience as we rely on our guest feedback for improvements.