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Reviews of Days Inn by Wyndham Newport News City Center Oyster Point

2 out of 5
Days Inn by Wyndham Newport News City Center Oyster Point
11829 Fishing Point Dr, Newport News, VA

Reviews

6.0
Rating 10 - Excellent. 150 out of 1000 reviews" "
Rating 8 - Good. 245 out of 1000 reviews" "
Rating 6 - Okay. 228 out of 1000 reviews" "
Rating 4 - Poor. 180 out of 1000 reviews" "
Rating 2 - Terrible. 197 out of 1000 reviews" "

5.8/10

Cleanliness

6.8/10

Staff & service

5.4/10

Amenities

5.6/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

8/10 Good

Javier, Bronx

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time visiting VA and it was a good stay in Days Inn
Stayed 2 nights in Apr 2024

10/10 Excellent

Robert, Philadelphia

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Mar 2024

4/10 Poor

William

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
No toiletries in room . Property somewhat run down as was the room wasn't very clean.
Stayed 1 night in Apr 2024

8/10 Good

Christina

Traveled with family and small children, Business traveler, Traveled with pets
Liked: Staff & service
Allow me to have my service animal
Stayed 4 nights in Feb 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet nice and clean
Stayed 1 night in Feb 2024

2/10 Terrible

Barbara, Westbury

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is more of a shelter than a hotel. We did not stay here bcuz of how disgusting and dirty the entire place was. The room was horrible. The bathroom was unsanitary. The elevator didn’t even work. I immediately called Expedia to get a refund and went to a different place. I wouldn’t recommend this hotel to my worse enemy. Expedia should not be advertising this place!!
Stayed 2 nights in Feb 2024

10/10 Excellent

John

Stayed 2 nights in Dec 2023

4/10 Poor

DeyQuan

Disliked: Cleanliness, property conditions & facilities
Horrible
Place had roaches! Turn Off
Stayed 2 nights in Dec 2023

8/10 Good

Brandy

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Marco

Stayed 1 night in Dec 2023

6/10 Okay

Vicki

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Brandy

Stayed 1 night in Dec 2023

4/10 Poor

Nicole

Stayed 2 nights in Dec 2023

8/10 Good

Karen

Stayed 1 night in Dec 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I will return
Quiet Clean
Stayed 2 nights in Nov 2023

2/10 Terrible

Stephanie

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2023

2/10 Terrible

Paula Hammond

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Oh my God. I checked out within 15 minutes of arrival and went to another hotel. I have NEVER seen such a filthy, dreary, dusty, gross hotel in my life. I travel frequently and will never stay in a Days Inn again. The floors were dirty and dusty. The drop ceiling had water stains and who knows what on it. The bathroom was not clean. The room was dark and depressing. There were STAINS all over the BEDSPREAD. The entire room made me want to throw up. The entire place was a nightmare.
Stayed 4 nights in Nov 2023

6/10 Okay

Carmen

Traveled with family
The hotel is in a good location but is not well kept
Stayed 1 night in Nov 2023

2/10 Terrible

Donald

Traveled with partner
Disliked: Property conditions & facilities
Toilet did not flush,
Stayed 1 night in Nov 2023

2/10 Terrible

Jazmyn

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
The manager [name has been redacted due to a Expedia requirement] was extremely rude and disrespectful to a client we housed at this establishment. She was immediately vile towards the client and when the client phoned the cardholder, our company, she refused to speak to rectify any harm done -- which was none. She instead insisted she has worked there for 25 years and "doesn't care" about her customer service at all and ensured us that no one will fire her for her negative actions. We immediately cancelled our reservation and will refuse to house any clients at Days Inn Wyndham Oyster Point moving forward.
Stayed 3 nights in Nov 2023

2/10 Terrible

Charles

Disliked: Cleanliness, staff & service, property conditions & facilities
The worst hotel ever. After seeing the room we left immediately. Will request refund. Dryers in the parking lot and even the ceiling was falling down in the bathroom which was covered in mold. Absolutely sketchy!!!
Stayed 1 night in Nov 2023

4/10 Poor

Shaivius

Disliked: Cleanliness, property conditions & facilities
It was the Days Inn… And I guess it was somewhat what I expected. However, the furnishings were rather old and the hotel could overall use a better cleaning.
Stayed 1 night in Nov 2023

2/10 Terrible

james

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
filthy,ragged furniture,poor security,will never return
Stayed 1 night in Nov 2023

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 2 nights in Nov 2023

2/10 Terrible

Lissette, APO

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Bad condition. Need a good renovation and good housekeeping.
Stayed 1 night in Nov 2023

8/10 Good

Emmanuel

Liked: Cleanliness, staff & service, amenities
The staff was very friendly. But the only thing I would complain about is the strong smell of marijuana constantly in the lobby and even seeping through my non smoking room. I have asthma and it sometimes affected my breathing.
Stayed 7 nights in Oct 2023

4/10 Poor

Tonya

Disliked: Cleanliness, property conditions & facilities
Hotel was pretty dirty. Lots of dust and such.
Stayed 1 night in Nov 2023

2/10 Terrible

Gloria

Stayed 3 nights in Oct 2023

6/10 Okay

James

Traveled with group
Liked: Staff & service
Disliked: Amenities
No one made up my bed. And my toilet was broke. Knob on a cabinet was broke. Didn't have a remote control for my TV.
Stayed 2 nights in Oct 2023

4/10 Poor

Daira

Stayed 1 night in Oct 2023

4/10 Poor

Carolyn

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We won't stay there again. 😪
Stayed 3 nights in Oct 2023

2/10 Terrible

William

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beware
Reserved a nonsmoking room and soon as I opened the door I could smell smoke. The towels were dirty and when I asked for new ones the maid had an attitude. To top it off for breakfast you had to put the waffles in a toaster.
Stayed 2 nights in Oct 2023

6/10 Okay

Demetriia

Disliked: Property conditions & facilities
There was roaches in the room
Stayed 3 nights in Oct 2023

2/10 Terrible

Ezail

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was bugs on the bed we had to go to another hotel
Stayed 1 night in Oct 2023

4/10 Poor

Boris

Disliked: Staff & service, property conditions & facilities
It’s a old and run-down hotel
Stayed 1 night in Oct 2023

10/10 Excellent

Gyneshia

Traveled with partner
Customer service was friendly and understanding to my needs.
Stayed 1 night in Oct 2023

2/10 Terrible

Dorothy

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at this hotel for many years when i visit virginia , my stay this time was horrible and i will never comeback , i was given a room that the furniture was covered in dog hair , their were roaches crawling around , the bathroom shower and floor was dirty , when i booked the room i had no idea that my 83 year old mother was going to be with me, I asked for a handicap room when i went in the room 347 that i was assigned to and the bed was to high for my mother , I was offered a king size room on the 1st floor with the same tall bed , and i struggled to get my mother in bed ,It was absolutely horrible and the hotel had went completely down, I will never go back
Stayed 2 nights in Oct 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Oct 2023

4/10 Poor

annie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

6/10 Okay

Verified traveler

Traveled with group
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Alvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

6/10 Okay

Ralph

Disliked: Cleanliness
Stayed 1 night in Oct 2023

6/10 Okay

Eugene

Liked: Amenities
Disliked: Property conditions & facilities
Run down and poorly maintained. Hedges needed cutting. Beds poorly made. No remote for tv in room upon arrival. Parking lot poorly lit. Needs work

10/10 Excellent

Alvin

Stayed 3 nights in Oct 2023

6/10 Okay

Eugene

Disliked: Property conditions & facilities
Stayed 1 night in Oct 2023

4/10 Poor

Heather

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

8/10 Good

Jasmine

Liked: Cleanliness, staff & service
Upon checking in and explaining the terrible situation I had just had at another hotel (this was a last minute check-in as I abruptly checked out of another hotel after finding bugs) the person at the desk immediately helped me feel at ease. I was given the option of rooms that were available at the time and he made sure to reassure me that the experience would be different than the one I just had. Overall enjoyed my stay.
Stayed 2 nights in Oct 2023

6/10 Okay

Frank

Stayed 2 nights in Oct 2023

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023