Dear Johnny, We appreciate you taking the time to share your experience. My sincere apologies you found our associates unhelpful and insincere. We strive to provide genuine hospitality, and we clearly missed the mark. Thank you for your honest feedback which we will use to foster improvement; for that reason, we hope to see you on a return trip. Sincerely, Bill Bretches, GM

Dear Anthony, Guest satisfaction is our highest priority, so I regret we couldn't deliver a more positive experience. Your feedback is welcome, and we appreciate your taking the time to share your review with us. Sincerely, Bill Bretches, GM

Dear John, Thank you for taking the time to write a review. We are delighted to hear that you enjoyed your stay with us and appreciate your kind compliments. We hope to have the pleasure of welcoming you back soon. Best, Bill Bretches, GM

Dear Theresa, It is wonderful to hear that you enjoyed our great location. Thank you for staying with us and leaving us feedback. Please visit us again soon! Sincerely, Bill Bretches, GM

Dear Natisha, We are delighted that your stay was nothing short of exceptional. Until next time! Best, Bill Bretches, GM

Dear Tanya, Thank you for taking the time to review our hotel. We are delighted to hear that you enjoyed your stay with us and that you were pleased with our complimentary drinks. It was a pleasure to host you, and we hope to see you again soon. Best, Bill Bretches, GM

Dear Sherri, Thank you for choosing us and giving us the opportunity to welcome you. Our main goal is to provide an exceptional guest experience, and we apologize for falling short this time. We value your feedback and will share it with our management team to improve our service. We would love to have another chance to host you and provide a WOW experience. Sincerely, Bill Bretches, GM

Dear christina, It sounds like you enjoyed yourself during your time with us! Thank you for this excellent review and, more importantly, for being our guest. We appreciate your patronage and hope you find yourself in Hampton again soon. Best, Bill Bretches, GM

Dear Anna, We appreciate you choosing our hotel and leaving us feedback. We hope to provide a wonderful experience on a return trip. Sincerely, Bill Bretches, GM

Dear Sonya, Thank you very much for taking the time to reflect on your stay with us and for sharing your experience with fellow travelers. We're happy to learn that our location and breakfast were the highlights of your visit. It’s great to hear that we provided you with a satisfying stay. We look forward to welcoming you back in the future. Best, Bill Bretches, GM

Dear Lakia T, Thank you for taking the time to write. I'm happy that our service and convenient location made for an enjoyable stay. A return visit is the best compliment! Best, Bill Bretches, GM

Dear Liming, It was our pleasure hosting you and we look forward to a return visit. Thank you for choosing us. Best, Bill Bretches, GM

Dear chantel, We apologize for any frustration you may have experienced regarding our parking fee. We have separate charges for parking to cater to our guests who do not have vehicles. We appreciate your feedback and will consider it while evaluating our guest offerings. We hope you'll return soon. Sincerely, Bill Bretches GM

Dear Kimberly, We are sorry that we did not have your room available upon your arrival and that we did not tend to your requests in a timely manner. The safety and well-being of our guests and team members is always a top priority. Please direct questions about this isolated incident to the Hampton Police Division. Thank you for staying with us and leaving us feedback. Sincerely, Bill Bretches GM

Dear Melanie, Thank you for your time in sharing your kind review and please visit us again. Best, Bill Bretches, GM

Dear Nadia, Our breakfast has impressed many travelers, so I am glad that you found it exceptional as well. Our staff works hard to provide each guest with a wonderful experience, and we are thrilled we exceeded your expectations. We appreciate you staying at our hotel. Please come see us again soon! Best, Bill Bretches GM

Dear Veleda, Our goal is to provide comfort to all our guests, so I regret that you did not enjoy your visit. We appreciate your attention to reviewing our hotel and hope to better serve you upon your return to the area. Sincerely, Bill Bretches, GM

Dear travis, Thank you for informing us that you had a pleasant experience during your visit. We value your business and appreciate your patronage. Best, Bill Bretches GM

Dear Nicole, We always appreciate it when our guests express their desire to stay with us again! Thank you for your valuable feedback and for pointing out areas where we can improve. Our aim is to become the best hotel in the region, and your feedback is crucial in helping us achieve this goal. We hope you find an opportunity to visit us again soon. Sincerely, Bill Bretches GM

Dear Liza, It is wonderful to hear that you enjoyed your stay and our comfortable accommodations while traveling on business. Thank you for staying with us and leaving us feedback. Please visit us again soon! Best, Bill Bretches GM

Dear Sherri, I am sorry to hear that you had a disturbance in the form of noise pollution which prevented you from having a restful sleep. I am also sorry that you were unable to enjoy the pool due to the high volume of guests. Please accept our apologies for any inconvenience we may have caused you. Your comfort and satisfaction is our top priority and we regret that we were unable to meet your expectations. We value your feedback as it helps us monitor the guest experience and make necessary improvements. Thank you for taking the time to share your review with us. Sincerely, Bill Bretches GM

Dear Jeff, Thank you for taking the time to review our hotel. We are delighted that you enjoyed your stay with us. We appreciate your business and hope to welcome you back soon. Best, Brian Koenitzer GM

Dear YOUNG, We are delighted to hear that you enjoyed your stay with us! Thank you for your review, and we look forward to welcoming you back soon. Best, Brian Koenitzer GM

Dear MICHAEL,Our associates make sincere hospitality their priority. We appreciate your kind review and are glad to know you enjoyed our hotel and our service level. We look forward to seeing you upon your return to the area!Best,Brian KoenitzerGeneral Manager

Dear Nikki, Thank you for being our guest. I appreciate you taking the time to share your review. Cleanliness is a key priority for our hotel, so it is all the more regrettable that we let you down in this area. We would be grateful for another opportunity to deliver a stay that aligns with the truly exceptional experience we are known for providing at our Embassy Suites by Hilton Hampton. Sincerely, Brian Koenitzer GM

Dear Ricardo, We are incredibly grateful you took the time to leave us a review! We love to hear that our guests are happy with their experience! On behalf of the entire team, thank you for your feedback; we hope to have the opportunity to host you again soon. Best, Brian Koenitzer General Manager

Dear Yahtivah, We are incredibly grateful that you took the time to leave us a great review! We take pride in knowing our guests are happy. Thank you for staying with us. Best, Brian Koenitzer General Manager

Dear Michael, It is wonderful to hear that staying at our hotel met your expectations. Thank you so much for being our valued guest and taking the time to share this tremendous account of your experience. We appreciate your kind words and look forward to your return. Best, Brian Koenitzer GM

Dear Anonymous, Thank you for rewarding us with a 10 out of 10 review. We value your feedback and hope to welcome you again soon. Thank you for choosing our hotel. Best, Brian Koenitzer GM

Dear Michael, We appreciate you taking the time to let us know you enjoyed your visit. Thank you for choosing us. Best, Brian Koenitzer GM

Dear Marvious,I'm sorry to hear that noise pollution interrupted the comfort of your stay. At our hotel, we prioritize your comfort and I regret that we fell short of your expectations. We appreciate your feedback as it helps us monitor the guest experience and make improvements. Thank you for taking the time to share your review with us.Sincerely,Brian KoenitzerGeneral Manager

Dear Lashawn,Thank you for choosing us. I am sorry to hear that your stay was not enjoyable and I apologize for any issues you may have experienced while you were our valued guest. Our goal is to meet and exceed your expectations, and it is clear that we fell short. We hope to have the opportunity to make it up to you on a future visit.Sincerely,Brian KoenitzerGeneral Manager

Dear Steven,We are delighted to hear that you enjoyed your stay with us! Thank you for your review, and we look forward to welcoming you back soon.Best,Brian KoenitzerGeneral Manager

Dear Junius,Thank you for taking the time to review our hotel. We are delighted that you enjoyed your stay with us. We appreciate your business and hope to welcome you back soon.Best,Brian KoenitzerGeneral Manager

Dear John,Thank you for informing us that you had a pleasant experience during your visit. We value your business and appreciate your patronage.Best,Brian KoenitzerGeneral Manager

Dear Anonymous,Whenever guests say "best hotel" regarding their stay at our Embassy Suites, we are all ears! Thank you so much for your business and for taking time out of your day to let the team know how much you enjoyed your time with us. Please come back soon.Best,Brian KoenitzerGeneral Manager

Dear Iosha I.,I can't thank you enough for writing and sharing this review. We take great pride in bearing the Embassy Suites name and work hard to make sure our offerings exceed the standards guests have come to expect. We appreciate your loyalty and hope to see you again soon.Best,Brian KoenitzerGeneral Manager

Dear Stephen,Thanks for letting us know you enjoyed your visit. We appreciate your patronage!Best,Brian KoenitzerGeneral Manager

Dear Kingdom, Thank you for informing us that you had a pleasant experience during your visit. We value your business and appreciate your patronage. Best, Brian Koenitzer GM

Dear Frank,Thank you for informing us that you had a pleasant experience during your visit. We value your business and appreciate your patronage.Best,Brian KoenitzerGeneral Manager

Dear Michael,Thank you for taking the time to share your experience and for championing our hotel! We are happy to know that we provided satisfying service. We appreciate you choosing to stay with us. We're thrilled to learn we've earned your future business and we look forward to welcoming you back again soon.Best,Brian KoenitzerGeneral Manager

Dear Tatyana,Thank you for your kind review. We apologize for not meeting every expectation and hope to welcome you again.Sincerely,Brian KoenitzerGeneral Manager

Dear DENISE,On behalf of the entire hotel team, I want to thank you for sharing your experience at our hotel. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.Best,Brian KoenitzerGeneral Manager

Dear Todd,We appreciate you taking the time to let us know you enjoyed your visit. Thank you for choosing us.Best,Brian KoenitzerGeneral Manager

Dear Sharon,It was kind of you to take the time to review our hotel. I’m glad you enjoyed your visit. We appreciate your choosing us and hope to host you again.Best,Brian KoenitzerGeneral Manager