Ratings based on 223 Verified Reviews

4.5 out of 5
97% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Washington, DC

Very nice. Excellent Staff. Clean.

Posted Jan 31, 2017
Pros: staff, cleanliness, workout room
Cons: breakfast
We ended up at this hotel because we had such a poor experience with another local hotel. Staff were accommodating and friendly. Rooms were great. Workout room was also good. Breakfast quality could be improved but was ok.
4 out of 5
Recommended
for Everyone
by A verified traveler from Weston Fl

Nice hotel in Newport News,Va

Posted Jan 26, 2017
This is a nice hotel, cozy lobby that receives you with fruit flavored iced water and cookies. Rooms are clean and confortable. Bathroom was cleaned but it could use some touch up to the area around bath tub. Shower was clean. The only thing is that breakfast is not included like most hotels at this level. But you can have breakfast in some closed by restaurants at a cheaper price. There's a big movie theater at walking distance. Staff was friendly and thrall in explaining everything about the amenities available.
5 out of 5
by A verified traveler

I would stay again in a heartbeat!

Posted Dec 7, 2016 on Hotels
The staff (front desk) are incredibly helpful and knowledgeable. They were super helpful and kind.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very quiet and comfortable. Clean hotel and I rea

Posted Dec 6, 2016 on Orbitz
Pros: Good location, safe area. Lots of stores and entertainment around the hotel
Cons: Have to pay for breakfast.
Location: Grocery stores, movie theater, craft shops, gas station. Close to CNU.
Front desk staff was very helpful and friendly. I felt the rates were wonderful for all the hotel has to offer and the excellent location.
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Great place to stay!

Posted Nov 27, 2016
Cons: Restaurant coffee.
We had a very pleasant visit. The hotel staff and accommodations were wonderful. The only negative was the hotel restaurant coffee was horrible! However, the room had a Keurig coffee maker which makes great coffee! That was an especially nice touch!
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location.

Posted Nov 19, 2016
Pros: Nice hotel staff.
Cons: Free breakfast would be nice.
Close to airport, good restaurants and shopping. Convenient to Ft. Eustis as well.
4 out of 5
by A verified traveler

Some areas to improve

Posted Sep 30, 2016 on Hotels
The hotel was nice in a quiet location away from traffic noise. The room was mostly clean, but there was something smeared on the bathroom door handle. Not sure what it was. Also, the lever for the shower wouldn't lift up all the way so the water pressure to the shower was lacking.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel that is convenient to CNU.

Posted Aug 22, 2016
Very clean hotel with a great staff. The breakfast buffet is very reasonably priced and has a good selection.
4 out of 5
by David

This traveler left a rating score only Posted Aug 19, 2016 on Hotels
5 out of 5
by Sue from Woodstock, Illinois

Posted Aug 16, 2016 on Hotels
We had a wonderful stay. The staff was attentive and cared about our comfort, especially Darius(the man,the myth, the legend). We would definitely stay there again.