My new favorite place to stay in Newport News
Posted Nov 22, 2015
Incredibly helpful, friendly and welcoming staff here! The hotel was quiet and well-located for easy-off and easy-on Hwy 64. It's close to restaurants and stores - but It is tucked away, though. You'll need to navigate around a shopping center parking lot. Even though I arrived early, my room was ready and in great shape. (The only flaw was no sugar or stir sticks for the in-room coffeemaker.)
There was one major frustration: the internet service. I was intermittently connected to the complimentary service, and was unable to connect to the premium/paid service. (The error message was "unable to confirm your room number and name!) To their credit, the staff walked me through it several times and offered to send someone up to help, but I declined.
An important note: I wa traveling by myself and felt safe and secure here. Thanks for a relaxing stay. I'll be back.