InTown Suites Extended Stay Newport News City Center

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Desk, WiFi
Desk, WiFi
Desk, WiFi
Fridge, microwave, stovetop

Overview of InTown Suites Extended Stay Newport News City Center

InTown Suites Extended Stay Newport News City Center

2.5 out of 5
Guests rated this property 3.6/5 for cleanliness.

Popular amenities

  • Parking included
  • Air conditioning
  • Kitchen
  • Laundry
11715-B Jefferson Avenue, Newport News, VA, 23606

Explore the area

  • Popular LocationRiverside Medical Center2 min drive
  • Popular LocationJohn B. Todd Stadium4 min drive
  • Popular LocationChristopher Newport University4 min drive
  • AirportNorfolk, VA (ORF-Norfolk Intl.)30 min drive

Choose dates to view prices

About this area

Newport News

InTown Suites Extended Stay Newport News City Center is located in Newport News. Virginia Living Museum and Mariners' Museum and Park are cultural highlights, and some of the area's landmarks include Hampton Roads Voice & Newspaper and War Memorial Stadium. Looking to enjoy an event or a game while in town? See what's happening at John B. Todd Stadium or Hampton Roads Iceplex.

What's nearby

  • Riverside Medical Center - 2 min drive
  • Mariners' Museum and Park - 4 min drive
  • John B. Todd Stadium - 4 min drive
  • Mariner's Museum - 4 min drive
  • Christopher Newport University - 4 min drive

Getting around

  • Newport News Station - 8 min drive
  • Norfolk Intl. Airport (ORF) - 30 min drive

Restaurants

  • Al Fresco — 5 min walk
  • Aago — 5 min walk
  • IHOP — 6 min walk
  • Pearl 703 — 11 min walk
  • Harpoon Larry's — 12 min walk

About this property

InTown Suites Extended Stay Newport News City Center

Newport News hotel in Central Newport News with free parking
This smoke-free hotel features WiFi in public areas, laundry facilities, and express check-out. Self parking is free. Other amenities include a vending machine. All 124 rooms have TVs with cable channels and feature kitchens with refrigerators, stovetops, and microwaves. Guests will also find WiFi, free long-distance calls, and free local calls. Weekly housekeeping is available.
InTown Suites Extended Stay Newport News City Center offers 124 accommodations. Premium cable television is provided. Kitchens offer refrigerators, stovetops, and microwaves. Bathrooms include shower/tub combinations.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided weekly.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 2.5 per night)
  • Available in some public areas: WiFi (USD 2.5 per night)
  • WiFi speed: 25+ Mbps

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Kitchen
  • Laundry facilities
  • Microwave
  • Refrigerator

Conveniences

  • Vending machine

Guest services

  • Housekeeping (weekly)
  • Laundry facilities

Languages spoken

  • English

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)

Bathroom

  • Shower/tub combination
  • Soap
  • Toilet paper

Entertainment

  • Cable channels
  • Premium channels
  • TV

Food and drink

  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Desk
  • Free local calls
  • Free long-distance calls
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 7:00 PM
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Special check-in instructions

The front desk is open Monday - Saturday (11:00 AM - 7:00 PM)
This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 2.5 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 2.5 per night (rates may vary)
  • Service fee: USD 1.43 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, American Express, and Discover; cash is not accepted

Property is also known as

InTown Suites Newport News City Center Hotel
InTown Suites Newport News City Center
InTown Suites Newport News City Center
InTown Suites Extended Stay Newport News City Center Hotel

Frequently asked questions

Overall score and ratings

3.1
Rating 5 - Excellent. 7 out of 53 reviews
5 - Excellent 13%
Rating 4 - Good. 16 out of 53 reviews
4 - Good 30%
Rating 3 - Okay. 13 out of 53 reviews
3 - Okay 25%
Rating 2 - Poor. 9 out of 53 reviews
2 - Poor 17%
Rating 1 - Terrible. 8 out of 53 reviews
1 - Terrible 15%

3.6/5

Cleanliness

3.4/5

Staff & service

3.0/5

Amenities

3.4/5

Property conditions & facilities

1/5 Terrible

Business traveler, Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was extremely dirty and housekeeping never showed up (we booked for a WEEK) so this means WE HAD TO PAY FOR TOILET PAPER and HAND SOAP come 3 days later. Police showed up TWICE because the people staying there were problematic and not once did we see the security on property handle any situation, so not a safe feeling.
Stayed 7 nights in Nov 2019

4/5 Good

Liked: Staff & service, amenities, property conditions & facilities
Enjoyed my stay although I killed a couple of bugs. The staff was very friendly.
Stayed 7 nights in Oct 2019

1/5 Terrible

Business traveler
Disliked: Cleanliness, staff & service
Crackheads all over the premises had to leave earlier and they refused to credit me all those nights I didn’t stay there
Stayed 10 nights in Aug 2019

4/5 Good

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Aug 2019

1/5 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay away from InTown Suite
It was awful! You guys should not refer any of your customers to this hotel. Currently, I am trying to contact InTown Suite corporate to advise them of the awful experience I endured on 6/28-29/19. I sent the establishment a message online on their website, but I did not receive a response. The reviews of the hotel online are the same - 90% of customers said that the hotel is filthy, and customer service is terrible. I allowed hotels.com to choose a hotel for me that weekend and they recommended this nasty hotel, so I hold you guys accountable too for my awful experience. The bedquilt on the bed was dirty; the room smelled musty. The bathroom was dirty; it was a mess. I switched to another place, and that room was nasty too. Do you have a good contact number of the hotel customer service so I can make them aware? I want a refund or discount on my credit card. I have pictures on my cell phone of the filth I saw in the room. Three cable stations were not working.
Stayed 2 nights in Jun 2019