Ratings based on 506 Verified Reviews

3.3 out of 5
63% of guests recommend
3.4 Room cleanliness
3.5 Service & staff
3.3 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Ok,I guess

Posted Dec 20, 2016 on Hotels
It was ok, nothing special. Just ok. The non smoking roomd didn't smell like smoke like a few other hotels I've been to which is good
1 out of 5
by A verified traveler from newport news, virginia


Posted Oct 18, 2016
Room was not clean I booked it because it had a kitchen, when I got there there was no pots or pans I went to the front desk and they said it's an extended stay they don't provide dishes or anything ( I don't travel with many pots and pans) shower was gross and the ceiling in the bathroom had mold all over it, and the hotel was under renovation so everything was dirty and paint and supplies everywhere, we were not informed of this. Not recomended to anyone it was terrible we left early cause it felt so dirty.
1 out of 5
by A verified traveler

Posted Aug 29, 2016
Pros: nothing
Worst stay in my life. Place was filthy, three of four light switches didn't work, people partying all night long in the hallway, many cigarette burns in the carpet. Elevator was dirty with rubbish on the floor. Bed comforters were filthy and had a bad smell. Couldn't wait to leave. Worst hotel I've ever stayed in in the US.
1 out of 5
by Jessica from Fredericksburg


Posted Aug 11, 2016 on Hotels
If you like bugs in the room it's great for you, if you like not having toilet paper when you first check in it's a selling point is your weave missing a chunk? Think I found it on the "clean" shower towels! Not to mention when I reserved the room it was $30 cheaper than when I actually got there. Never again I'll sleep in my car before I stay there again
1 out of 5
by A verified traveler from Hatfield, Ma.

Posted Aug 11, 2016
They called me and cancelled my reservation litterally within minutes of checking in! Not the best way to run a business! Then they didn't even offer to help me find another place to stay. I had to do everything myself!
4 out of 5
by Carlos from Jacksonville, NC

Good place, Good location, Great price

Posted Aug 6, 2016 on Hotels
I was very wary about staying at this hotel. I generally have a select few places in the Hampton Roads area I like to stay, so a new place like Crestwood gave me doubts. But upon checking in and seeing the room, I was pleasantly surprised, great size, king size bed, HD television, and a stove. Although, the do not provide utensils, so if you are going to stay for an extended period, bring your own or you will have to purchase your own. Overall, for the price I paid, this place was a really good place and it's proximity to shopping, restaurants, etc... was excellent.
1 out of 5
by A verified traveler

This traveler left a rating score only Posted Jul 29, 2016 on Hotels
2 out of 5
by Brenda from Orlando

Smokey room

Posted Jul 23, 2016 on Hotels
Room was non smoking but it smelled of smoke.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Jul 4, 2016 on Hotels
2 out of 5
for Everyone
by A verified traveler from Virginia

Posted Jun 10, 2016
Not so good could not get what we needed the staff was rude did not supply us with enough towels and washcloth.