Ratings based on 158 Verified Reviews

They paid and stayed. We double-checked.
3.2 out of 5
67% of guests recommend
3.4 Room cleanliness
3.4 Service & staff
3.4 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from Delaware

Hotel is close to many places to dine or shop.

Posted Nov 20, 2016
Pros: Location. How clean it was. That it was quiet.
Cons: More lighting outside around Hotel, especially for persons with pets having to go out late or early in AM.
We had no problem checking in with our dog. We were put on the first floor which was convenient for us to take the dog out. Room was very clean. There was a microwave, refrigerator and safe in the room. No noise. Staff was very friendly. Nice inside pool. Wish I took my suit with me. Overall we would stay again if the circumstances arrive.
1 out of 5
by A verified traveler

Posted Nov 16, 2016
Do not go here! Terrible place! Rude staffs. Do not go here
4 out of 5
by A verified traveler from US

Good hotel for a short stay.

Posted Nov 9, 2016
Pros: I have stayed at this hotel for Nekocon many times in the past, and had high hopes. I enjoy most the comfy beds, room amenities, and the breakfast.
Cons: I was surprised by the staff, who never greeted us whenever my friend and I entered the hotel lobby during the whole weekend. During check-in there was another staff member trying to have a conversation with the clerk as she was checking me in, which was highly annoying and rude. The clerk apologized, but the other staff member did not. I have stayed at this hotel many times in the past, and had great stays. This stay was not like those other times I remember. That was back when it was the Clarion, which may have to do with the change in atmosphere. It did not seem as special as my previous stays.
Location: Nekocon at the Hampton Roads Convention Center in November, Hampton Colosseum is nearby, and lots of shops and restaurants in the Newport News area
5 out of 5
by A verified traveler from US

Really Nice

Posted Nov 1, 2016
Location: Everything to do and everywhere to eat
I really enjoyed myself at this hotel breakfast was excellent everything was clean and the staff was polite. I would come back and stay again and I would recommend my friends. Thank you Guys so much.
2 out of 5
by A verified traveler from Hampton, VA

Would Not Stay Here Again!

Posted Sep 28, 2016
Pros: I liked the location. I liked the price. I like the fact that the hotel offered free breakfast.
Cons: Deodorize halls & rooms. Get dead bolt locks for room doors. Upgrade mattresses. Get curtains wide enough to cover entire windows. Clean & dust rooms
Location: The location is great. Right off highway. Close to eateries, shopping & gas stations.
This hotel is not up to standard. The hallways smelled of smoke. In a non smoking room, but smelled smoky. Had a 2 beds. One beds' sheets had dark reddish brown stains. Luckily I had a second bed. The bed was rock hard and not comfortable. The push button lock on the door, did not give one a sense of security. The curtains did not cover the windows completely. When one side of curtain was pulled, it left the other end of window uncovered. The hotel appears to be in the process of upgrading: the bathroom was up to date, but not clean. There were splatter stains and a layer of dust on the tissue box cover in the bathroom. The tv was up to date. The carpet was nice. The chairs were old, faded & dusty. Looking for internet code in hotel info book, pages were stuck together & smeared with a dried substance. Used phone to call front desk. Phone was filthy. Will never stay here again.
5 out of 5
by A verified traveler from Ohio

2016 stay

Posted Sep 20, 2016
Pros: They had a very nice breakfast buffet. Quiet location
Cons: updated
Location: Close to restaurants and shopping. Central location for many tourists attractions.
very quiet hotel Staff was very polite and made sure we had everything we needed
4 out of 5
by A verified traveler

Nice

Posted Sep 10, 2016
I wanted some quiet time and I got it.....the hotel was clean and excellent staff. Wis I could open the windows though but I couldn't
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Aug 31, 2016 on Hotels
4 out of 5
by A verified traveler from NewYork

Close to everything!

Posted Aug 23, 2016
The hotel staff was very courteous and accommodating. Our initial room smelled damp and then we discovered that there was a major leak in the bathroom. They changed our room immediately and honored our request for a higher floor. The new room was fine. It was better than I expected.
4 out of 5
by Cathawyne

This traveler left a rating score only Posted Aug 22, 2016 on Hotels