Ratings based on 34 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
100% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from Powhatan, VA

Nice Hotel, close to beach and restaurants.

Posted Aug 29, 2016
Pros: The staff was professional, pleasant, and resourceful.
Cons: There was no meat (bacon) on the breakfast bar.:(((
I totally enjoyed the amenities!!! This place was secluded, yet in the middle of everything. The staff made you feel as though you had been there before. The beach was maybe 15 minutes away. Access to anything you need was right around the corner. Kitchen had everything you could possible need: including cork screw for my favorite wine (everyone forgets this much needed accessory). This will be my getaway!!!
4 out of 5
by Kenneth

This traveler left a rating score only Posted Jul 17, 2016 on Hotels
5 out of 5
by Barbara from Locust Grove, VA

Home away from home

Posted Jul 4, 2016 on Hotels
The hotel and hotel staff were great. We would absolutely stay here again. The room was comfortable and had all the amenities of home. We were greeted everyday by the staff with a warm "hello", "good morning" and "have a good day". The absolute only drawback with the whole stay was the parking. There doesn't appear to be enough parking in the parking lot when the hotel is busy. We had to park out on the street which was okay but not ideal.
5 out of 5
by Barry from Florida

TownePlace Suites 2

Posted Mar 30, 2016 on Hotels
The entire staff are friendly and helpful; they truly care how well you are enjoying your stay.
5 out of 5
by Catherine from HMB

Very Comfortable Stay

Posted Mar 29, 2016 on Hotels
Perfect location for where I needed to go. I stayed a full week. The studio was roomy, very clean, very comfortable. The kitchen was fully equipped (even had a dishwasher!). Large closets and additional shelves by the desk to organize all my clothes and put away my suitcase. Free WiFi was very fast and allowed me to work with no interruption in the connection. Every day an "elf" made my bed and refilled whatever I needed. The neighborhood was very quiet although very close to major stores and shopping centers. everyone I met was very friendly and helpful. I will definitively come back next time I have to go to Newport News.
4 out of 5
by James from Shawnee

Met all expectations!

Posted Feb 24, 2016 on Hotels
Very nice stay. Great room and reasonable rates.
5 out of 5
by Marlo from Charlotte,NC

Great Stay, Excellent Service and Staff

Posted Feb 1, 2016 on Hotels
I love Townhouse Suites but in particular this property. I've stayed here several times and the staff is always friendly. The manager even remembered me from my previous visit and helped me a few times in an attempt to find my IPAD from another city. This property is settled in front of a neighborhood so if you're lucky to have one of the rooms on the back side, your view is a really nice lake. There are also walking trails nearby I called the front desk to inquire about toothpaste and before I could get to the front desk the young lady walked to my door to deliver the toothpaste packets! Again, I love the staff at this property and this is my go-to hotel when in Newport News.
3 out of 5
by Gari from Hampton

Towneplace Suites

Posted Jan 18, 2016 on Hotels
I enjoyed every minute of it.
5 out of 5
by A verified traveler from Yorktown, VA

Nice hotel close to food

Posted Jan 17, 2016
Very clean, has everything you need, staff is great and helpful, comfortable and affordable
4 out of 5
by Sean from Cincinnati

Overall excellent

Posted Aug 3, 2015 on Hotels
Very nice room, appliances, furniture, & amenities. The laundry room was wonderful to have. The pool was very small but looked clean & inviting. Although we couldn't make use of them this time around, the fitness center & breakfast were wonderful amenities to have. Things were kept cold, but it was easy to adjust in the room. We had one minor issue with the toilet continuing to run, but the staff took our report graciously. A very nice place to stay.