Ratings based on 179 Verified Reviews

4.3 out of 5
92% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

Good Enough

Posted Sep 29, 2017
It was ok. Nothing special. The room was fine. Breakfast was decent. If I need to stay in Newton again I would go back to the same Hotel.
Comment from Hotel Management
Oct 22, 2017 by manager, Hotel Management
Thank you for choosing the Best Western Holiday Manor. We look forward to seeing you again in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler

I have only one complaint ,

Posted Sep 20, 2017
The price you quoted and guaranteed was not the price in my credit card.
Comment from Hotel Management
Sep 25, 2017 by management, Hotel Management
I am sorry you had a billing error.
3 out of 5
Recommended
for Everyone
by A verified traveler from Bethel, MN

Nice hotel, was far away from our friend's place.

Posted Sep 18, 2017
Pros: The people at the front desk were really nice and the breakfast was really good.
Cons: The employees could have been a little nicer and tell us the truth. Instead, they complained to the customers about us.
Location: It was in Newton, IA and it was close to some historical buildings. There were some places to eat and a HyVee gas station and grocery store.
The room was too small and it was hard to get around in my wheelchair. I was not able to get close enough to the bed to get on. It was hard to turn around in the room, without running into furniture. The walls were so thin, you could hear what was going on in the room next door. We booked a disability room, with a dog, a smoking room with a king size bed and received a room with 2 queen size beds in a non-smoking room. They didn't even know we had a dog. I WILL never go back to that hotel, ever again. They kept calling me on my cellphone, because they had construction workers next door, who needed their sleep and our dog was whimpering and howling.
Comment from Hotel Management
Sep 20, 2017 by management, Hotel Management
I'm sorry you had a negative experience. If you could reach out to the hotel we would appreciate it.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 3, 2017
great place to stray!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Comment from Hotel Management
Sep 4, 2017 by management, Hotel Management
Thank you, We are glad you enjoyed your stay.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 21, 2017
Staff was really they need to have more than one person working the front desk when the hotel is close to full. Line to check in and out. Wish the hotel had a hot tub and why do all hotels keep their pools so dam cold? Breakfast was good and staff there really nice and helpful as well.
Comment from Hotel Management
Aug 21, 2017 by mangement, Hotel Management
Thank you for your suggestions.
4 out of 5
by Cynthia

Great place to stay

Posted Aug 20, 2017 on Hotels
When we arrived to check-in, our room was not ready but the staff handled it professionally and provided us with another room that was ready. It was not exactly what we had booked but it served us well. Breakfast was fantastic and the breakfast room was kept clean and orderly. We would definitely stay again.
Comment from Hotel Management
Sep 1, 2017
Thank you
4 out of 5
by Lisa

Best Room in Town

Posted Aug 18, 2017 on Hotels
One of the nicest rooms we have stayed at during the Knoxville nationals. Hope to stay again.
Comment from Hotel Management
Aug 21, 2017
Thank you so much. We look forward to seeing you next year.
5 out of 5
Recommended
for Everyone
by A verified traveler from dubuque

Reasonable distance from Des Moines

Posted Aug 17, 2017
We were traveling back to Dubuque,Iowa so this was an acceptable location for us . Rooms were clean and spacious. The breakfast which was included in our room charge was excellent, with a variety of choices.
Comment from Hotel Management
Aug 21, 2017 by management, Hotel Management
We are happy you enjoyed your stay.
5 out of 5
by Patricia

Travel stop over

Posted Aug 17, 2017 on Hotels
Very nice, much better than expected in a small town. Very clean too!
Comment from Hotel Management
Sep 1, 2017
Thank you
5 out of 5
by laura

Posted Aug 14, 2017 on Hotels
Race weekend with friends awesome
Comment from Hotel Management
Aug 17, 2017
Thank you for choosing our hotel. We enjoy having all you race fans and we look forward to seeing you again next year.