Front of property
Check availability

Reviews of The Crown Hotel

3 out of 5
The Crown Hotel
102 Queen Street, Newton Stewart, Scotland

Reviews

8.0

Very Good

Rating 10 - Excellent. 10 out of 28 reviews" "
Rating 8 - Good. 9 out of 28 reviews" "
Rating 6 - Okay. 6 out of 28 reviews" "
Rating 4 - Poor. 3 out of 28 reviews" "
Rating 2 - Terrible. 0 out of 28 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Nice friendly and helpful staff. Room was clean and functional for an overnight stay. A very good breakfast in the morning
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

8/10 Good

gary

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

10/10 Excellent

Stephen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Galloway get a way
Great stay! Really friendly Staff. Restaurant very classy and excellent food with a good variety. I was leaving very early the next morning, a lovely wee bag of treats was waiting at reception.
Stayed 1 night in Oct 2020

8/10 Good

Liam

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will use again
Stayed 1 night in Oct 2020

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was very comfortable and had a lovely homely atmosphere. The staff couldn’t do enough for us. We chose to have our meals in the bar and could not fault the food. The staff also coped well with the COVID restrictions. Would definitely recommend to anyone.
Stayed 2 nights in Aug 2020

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Really enjoyed our stay. Good service. The food in the hotel was really nice and the staff in the restaurant were very friendly and helpful.
Stayed 2 nights in Feb 2020

10/10 Excellent

Andrew

Stayed 1 night in Nov 2019

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Old, quirky hotel.
Comfy bed and friendly staff made my stay absolutely fine. Down sides though are; no bedside lamps in my room, don’t know if they’re all the same; hot water takes ages (up to 10 minutes) to come through although in fairness there’s a sign saying so and that most of the bedrooms are accessed through the function suite which o would suggest would be a major issue if there was a function on.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel. Staff are very friendly and accommodating. Was a work stop so a single bed room, was clean and comfortable.
Stayed 1 night in Sep 2019

10/10 Excellent

Heather

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Newton Stewart stopover
Perfect place to stay mid hill walking trip
Stayed 1 night in Jul 2019

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay.
Great hotel. Nice modern decoration, comfy bed, excellent shower, wonderfully clean, Wifi had good coverage and was plenty fast, breakfasts were excellent as was food in restaurant, nice beers, secure area to leave my mountain bike, off road parking. Best of all were the staff, lots of smiles from lots of very helpful people. I'll stay here again.
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff adequate breakfast lovely and clean. Unfortunately the bar area was like a tap room full of young people playing darts snooker one arm bandit. This bar was open for public use and could be improved by partition and making a lounge area.

4/10 Poor

David, Sydney

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Uncomfortable..
The staff were lovely but the bed was very uncomfortable and the room was too hot. Perhaps a great place to stay in winter??

10/10 Excellent

Mr X, West Midlands

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel
I enjoyed my stay at the Crown hotel as they had very polite and tentative staff who made sure I was seen to quickly and satisfied with whatever I wanted. I ate in the Pub/Restaurant and the food was delicious. good value for the money. Overall the room was clean, staff were excellent and the food was delicious. Would definitely stay again.

4/10 Poor

Wockwabbit, York

Disliked: Staff & service, room comfort
A basic but not uncomfortable stay.
On arrival we were given our key but not shown to our room. As it was a pub there were lots of doors and we wandered around a bit before we found our own way upstairs. The bed was large and comfortable. The ensuite was a bit on the small side with just a shower. There were only a few electrical plugs and the bed side lamps were connected by an extension cable, which meant you had to pull the bed out if you wanted to plug in a phone charger over night.. A nice selection of tea, coffee and hot chocolate were provided along with free biscuits. There was bottled water on the first night but this wasn't replaced for the second, and there were no glasses for you to help your self from the tap. The full scottish breakfast was nice but there was only toast or cereal as an alternative. A bit of yoghurt or some fresh/tinned fruit would have been nice if you don't want a full fry up. We were warned in advance that there would be entertainment on the Saturday night until 1am and they had put us in a quiet room which we really appreciated. Overall, an ok stay but a little room for improvement.

8/10 Good

simonbinns54, leeds

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal if catching Belfast ferry
Needed a hotel just off the A75 before catching the morning ferry. Could not have picked a better location than the Crown Hotel

6/10 Okay

CP, Chester

Liked: Staff & service
Great friendly service
Great location perfect for fishing and walking

6/10 Okay

Bernie, Welling

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Friendly Staff
The bar tended to shut very early and my room appeared to be a converted broom cupboard. The only heating was provided by an electric oil filled radiator and my only outlook on the world was a skylight. The staff were very friendly and overall I enjoyed my stay.

6/10 Okay

Verified traveler

slightly dissapointing
Generally a quite nice hotel, the rooms where basic although quite spacious and relatively clean, bathroom was rather cramped with a tiny shower cubical. Some rooms where oddly positioned as we had to walk through the main function room to get to ours, which was a tad awkward as there was a private party on, and you could also hear the music from this till two o'clock in the morning which was very annoying. Our evening meal was very nice though, but was slightly let down by the breakfast the next morning. I'm afraid I would not revisit this hotel as I find the rooms to expensive for what they are.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
On arrival the hotel did not have my booking but dealt with me promptly and found a suitable room. Staff were most apologetic about the booking issue and assured my this has now been fixed with Hotels.com. Service was excellent, food good and room comfortable so I would certainly stay there again.

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Hotel staff very friendly and helpful. Food very good and generous portions and served hot. I would stay at this hotel again. Hotel was just on the outskirts of the town

6/10 Okay

Chamberlain

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Our stay was average, very busy road hotel was in great need of refurbishment quite shabby, but staff were very nice. We enjoyed the area

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities