Sundeck
Check availability

Reviews of Majestic Nha Trang Hotel

3.5 out of 5
Majestic Nha Trang Hotel
90-92 Tran Phu, Nha Trang, Khanh Hoa

Reviews

7.2

Good

Rating 10 - Excellent. 5 out of 29 reviews" "
Rating 8 - Good. 10 out of 29 reviews" "
Rating 6 - Okay. 12 out of 29 reviews" "
Rating 4 - Poor. 2 out of 29 reviews" "
Rating 2 - Terrible. 0 out of 29 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

7.2/10

Property conditions & facilities

Reviews

6/10 Okay

colin

Stayed 1 night in Jan 2019
Response from Sales on Jan 16, 2019
Thanks for your reviews

8/10 Good

Patrick Ooi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

keith, exmoor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor hotel and overpriced due to TET
Arrived late (12.30pm) after slow train from Danang. 9 steps no staff for our 3 suitcases. Reception empty. Uninterested night porter turned up gave us a key. Had to ask about breakfast. Room was one of only 2 with a balcony Overlooking the sea over a 3 lane highway. All drivers honk pointlessly every 5 secs so incredibly noisy. Our floor was filled with overloaded asian families who liked to scream and shout up and down the corridors from 6am. The breakfast was truly awful. First day there was no juice left, the coffee was empty,hardly any manky fruit. Corn flakes were dispensed from a bowl big enough for 1. When i had the half a bowl left there was no more. There was no cold milk. For the next week there was only coco pops. Still no cold milk. I bought frosties and milk and took my own. There was no bacon all 10 days. Most days the bread choice was sweet sliced or baguette ends (until they ran out). Never a croissant. The toaster was a combi -microwave.Why? It took literally 10 mins to do toast. The offerings were the worst i've ever seen. The juices, over sweet like everywhere, often consisted of a couple of exotic flavours at the expense of basic orange juice, until they ran out. Upstairs from the 15th floor breakfast room was the pool. I've got a bigger bath. It was walled and sunken so was going to be in shade. Up a few steps was an unmanned area with a few loungers and no cushions. Facing east - you get it? The room was not cleaned very well.
Stayed 10 nights in Feb 2018
Response from ms Lua on Mar 15, 2018
Dear mr keith The first, we are so sorry for any inconvenience during on your stay at our hotel I would like to sincerely thank you for your feedback. We sent your feedback immediately to our our general manager. Your comments have provided us with an invaluable opportunity to ensure that we have continued to provide the quality of service . Again, thank you for choosing Majestic Nha Trang as your choice of accommodation in Nha Trang, and we hope that the opportunity to welcome you back in the future. Hope to see you next time

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location...right by the beach and restaurants
I did like the location as it was across from the beach. Many restaurants in the area all walking distance. The staff was very helpful too. It is a bit dated but all in all it was a good stay.
Stayed 2 nights in Jan 2018
Response from ms Lua on Mar 15, 2018
Dear Richard Greeting from Majestic Nha Trang Thanks for you chossing our hotel for your vacation and reviews about our hotel. Hope to see you in the next time

6/10 Okay

Verified traveler

Stayed 1 night in Dec 2017
Response from ms Lua on Feb 5, 2018
Thanks for your reviews

6/10 Okay

andrew

Liked: Cleanliness, room comfort
Ambivalent
On arrival they wanted to keep one passport as hotel policy I insisted they only take a copy and that I keep my own passport which they agreed to First room we were shown was an interior room with no windows! We insisted on change and they did " upgrade" us for free to a room with spectacular sea view Room itself was adequate but tired looking, bathroom spotless, bed tempurpedic style very comfortable. A/C good and not noisy. Large flat screen TV with several English speaking Chanel's but only CNN news channel grrrrr! Wifi on and off which they did rectify Breakfast Asian style adequate but a bit boring Rooftop pool and lounging area spotless with great views 5 minute walk to boardwalk and beach but bust road to cross which is the normal everywhere in Vietnam On our last day painter tried to do touch up work in our room when we were there told him to go away Joel guests consist of people from Russia and mainland China Overall value for money only if you have room with view 300 VND taxi to airport 40 minute ride and al taxis clean and comfortable Just be aware that Nha Trang is not a tranquil seaside town it is rather noisy from 5am in the morning to late at night. Some Vietnamese charm left but seems like Russian , western culture and $$$ destroying local culture
Stayed 3 nights in Sep 2017

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel , right across the road from the beach.

4/10 Poor

Luis J.

Disliked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotels. Nice to stay. All staffs are friendly and nice.
Response from MS HUONG on Feb 16, 2017
Nice greetings from Majestic Nha Trang hotel! Thank you for your kind review of the Majestic Nha Trang. We will miss your smice a lot.. We look forward to welcoming you back very soon! Best Regards, The Management Team

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location Close to everything great view
excellent hotel for price Great location for beach swimming restaurants Staff polite and helpful Food was ok at restaurant We would stay again
Response from MS HUONG on Feb 16, 2017
Dear Anonymous, Nice greetings from Majestic Nha Trang Hotel! Thank you for your kind review of the Majestic Nha Trang. We are pleased to note that you had an enjoyable stay with us. Once again we hight appreciate your comments We look forward to welcoming you back very soon! Best Regards, The Management Team

6/10 Okay

Verified traveler

Liked: Staff & service
Response from General Manager on Nov 15, 2016
Thank you so much

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on Nov 14, 2016
Khách sạn 3 sao nha trang phù hợp giá tiền đưa râ -nhân viên nhiệt tình Mình thích vị trí khách sạn , rất thuận tiện đi lại Nói chung là tốt

8/10 Good

Moises, Montreal

Liked: Cleanliness, staff & service, room comfort
Nice hotel next to beach
This was a nice hotel for the price. The staff was very helpful (Especially Minh). Great location close to beach and restaurants. Excellent breakfast at the hotel. Would recommend it if you are looking to relax in Nha Trang. The only negative was that the pool and skybar were not functional.
Response from Ms Hương on Nov 16, 2016
Dear Mr/Ms Moises Thank you for your comment - For next year, we will have many more investment to sky bar and pool Hope to see u

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Great location, friendly staff

6/10 Okay

Thuy, Hanoi

Liked: Staff & service, room comfort
Average hotel
Hotel facilities overall is old. Concierge service was good. They help us rent the motorbike and enthusiasm to show the way to the places we would like to visit. The only one thing made me not be pleasant was housekeeping service. They should be more active to arrange the time to perform their duties. Don't let the guest wait until late afternoon.

10/10 Excellent

Joseph

Liked: Staff & service, property conditions & facilities, room comfort
Good location
Really accommodating staff without exception. Not the cleanest room that I have stayed in. We were told an ocean view but got a street view with trees. I would stay there again anyway. Good breakfast. We didn't care because it was only for a night.

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Sceptical
When we first arrived the receptionist couldn't find our booking and told us we were at the wrong hotel despite us even showing her our booking. It wasn't until we made her confirm the address on our booking was the same as the address of the hotel that she found our file....right on top of her desk. Upon checking out they also tried to charge us for drinks from the mini bar that we didn't have.

6/10 Okay

Verified traveler

Room looks worse than pics
We booked the sea view room, the more expensive one. The pictures on the website look very nice but the room is quite plain. Only the view was nice. Still it was a comfortable stay.

6/10 Okay

Warren, Brisbane

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Holidays
Room very nice. Most of the staff didn't care about anything. Hard to communicate with and therefor they didn't want to help. Breakfast very ordinary. Only use pool between 6am and 6pm. No pool towels supplied.

8/10 Good

Dave, California, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, walk to beach and restaurants
I had arranged for a hotel driver to meet me at the airport but could not find him when I arrived. When I texted their number, I received an immediate call back. Staff apologized for a "system failure" and asked me to take a taxi. I considered this to be only a minor inconvenience. When walking into the hotel, the receptionist repeatedly apologized and upgraded my room to a larger one with a sea view. From the moment of check-in, I found all staff to be friendly and helpful. The English skill of some is limited but by each of us speaking clearly there were no issues. The breakfast buffet was cold cuts, cheese, bread, rice, beef, pork, soup, salad, coffee and juice. It was simple but was more than enough to start the day. Don't expect 4 or 5 star cuisine and you won't be disappointed. If you're a picky eater, don't complain, just go somewhere else. The Wi-Fi signal was very weak but the public beach across the street had a strong one. The beach lounge chairs with umbrella rent for less than $5/day. Waiters from nearby restaurants service the lounge chair users and food prices are reasonable. Many good restaurants are nearby, both on and off the beach. If you want to explore the area, motorbike taxis are waiting on every corner. Currency exchanges are within walking distance.

6/10 Okay

Minh Dong, Woodbury

Disliked: Cleanliness
Not a good choice
Breakfast room too small Breakfast poor Vietnamese Hotel Guests wake up early (5AM-6AM) and are very noisy

8/10 Good

tam, Califonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ocean view
Nice view for ocean room, ok buffet, nice swimming pool, but quite noisy at night from the clubs and bars below.

10/10 Excellent

tupsters, virginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the beach
The hotel is one block from the beach. You can walk across the busy street. The breakfast is very nice, with many selections. If you get an ocean side view, you will have an excellent look at the ocean and the cable car going out to the amusement park.

6/10 Okay

Verified traveler

Stayed 1 night in Jan 2019
Response from sales on Jan 16, 2019
Thanks for your reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tot
chat luong tot tuong ung voi gia phong, bua an sang phong phu, thuc don da dang, thay doi hang ngay. Vi tri ngay bien..., nhan vien lich su
Response from General Manager on Nov 14, 2016
Cảm ơn những nhận xét tốt của bạn, Khách sạn rất hoan nghênh việc trở lại của bạn và gia đình

8/10 Good

Truc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Дмитрий и Ирина, Россия, Архангельск

Liked: Staff & service, property conditions & facilities
Много шумных китайцев
Сразу начнем с отрицательных сторон отеля, а потом похвалим. Во- первых- самое большое неудобство, если с Вами на одном этаже поселили китайцев. С самого раннего утра они собираются в одну большую толпу ( причем ощущение, что с нескольких этажей) и громко обсудив события прошедшей ночи, топая и крича на весь отель направляются на завтрак. В ресторане они также продолжают орать (нередко из одного конца ресторана в другой). После еды оставляют кучи мусора не только на столе, но и на полу. Неудачный проект отеля делает сон беспокойным- рядом с каждым номером проходит или лестничный пролет или лифтовая шахта. Люксовые номера имеют хорошие окна. Номера подешевле- окно очень маленькое или окно выходит на шахту с кондиционерами. Теперь про хорошие моменты. Отель расположен рядом с пляжем у "Парка Горького"- пляж чистый, хорошие шезлонги с матрасами и большими полотенцами за 250 рублей в день на двоих. Людей немного. На пляже можно поесть недорого- заказать можно тут же в ресторане. В Нячанг хочется вернуться, но жить будем в другом отеле.

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Bra beliggenhet, men manglet vindu på rommet
Var her kun i en dag. Ganske nytt hotell. Vi valgte den billigste løsningen uten sjøutsikt. Det gjorde vi dumt i for endte opp med et rom med ett lite vindu rett inn i en vegg. Det så derimot ut som at rommene med sjøutsikt var fine. Rommet i seg selv var veldig fresh. Frokosten var helt ok. Beliggenheten er bra, rett ved stranden. Kun en kort strekke å gå til sentrumkjernen. I øverste etasje var det et fint areale med basseng. Kunne se utover hele byen! Vært en tur opp...

10/10 Excellent

Christoffer..

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fint og nytt hotell.
Vi opplevde en super sevice, det var Veldig god frokost med godt utvalg av både frukt nudler ris supper. Veldig høffelig personale, om man finner noe og utsette er det nok innkjøringsproblemer, de sa hotellet bare hadde vært åpent ca 2 månder. Om jeg slulle si et minus som foreldre er det at om man låser døren fra innsiden låser døren seg opp med dørvrideren, så barn lett kan stikke ut, eller du må løpe og stoppe de. Ellers er det veldig kort vei til stranden .