Ratings based on 174 Verified Reviews

4.3 out of 5
89% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Australia

great extended stay

Posted Nov 1, 2016
Pros: The beds and pillows were so comfy
Cons: We had a pedicure in the Spa. This was mediocre only due to the discomfort of the seating. I don't think they do many Pedi's the set up wasn't great
Location: location was great for us, close to shops and across the road from the beach
I stayed here for initially 4 nights with my daughter (24) and we then extended for another 2 nights. We found the hotel very comfortable. All staff were fantastic to deal with.
Comment from Hotel Management
Nov 7, 2016 by SNT, Hotel Management
Dear Vicki, Thank you for sharing your comment with Sheraton Nha Trang. We are delighted to know that you and your daughter enjoyed your stay with us in terms of hotel location, bed as well as the service we delivered. We are sorry to hear you didn’t enjoy your experience with our pedicure services. We appreciate your point in relation to the seating set up in our Spa and we will keep this in mind when we do a renovation. We look forward to welcoming you back to our hotel in the future. Warm Regards, The Team
5 out of 5
Recommended
for Everyone
by A verified traveler from NZ

Close to beach and markets & shopping mall

Posted Sep 21, 2016
Fantastic Hotel & friendly staff. Be careful to check if you have breakfast included.
5 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne

Sheraton Nha Trang

Posted Aug 20, 2016
Pros: The pool and rooftop bar
Cons: Some areas area bit rundown and need attention
Location: Excellent location, opposite the beach and walking distance to all the restaurants
I stayed altho his hotel for 7 days. I arrived late at night and got a nice surprise, the hotel upgrade me to a junior suite. The staff was always helpful and friendly and the guy at the pool was extremely helpful and friendly. The restaurants were awesome, but my favourite is the view form the rooftop bar and off course the cocktails. Can't wait for my next visit again.
Comment from Hotel Management
Aug 29, 2016 by Sheraton Nha Trang, Hotel Management
Dear Gerry, It is our greatest pleasure to have you with us for 6 brilliant nights and we are happy to know you enjoyed our hotel location and the stunning ocean views from our Altitude Bar on level 28. We look forward to welcoming you back to enjoy another excellent cocktails at Altitude. Warm Regards, The Team.
4 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

Posted Aug 4, 2016
Was a nice simple getaway. Overall experience was good. Special mention to Sergei and Tarnie.
3 out of 5
by A verified traveler from w wirral

Apart from being next to the main road , noisey ++

Posted Jul 17, 2016
Good hotel in all respects except very close to main road - lots of beeps from cars and buses - the beach is a distance from hotel you need to be escorted across a main road to get to it ... Pool area is good but only gets sum in the morning so if you want sun in the afternoon you have to go to the beach . Staff are lovely especially the breakfast manager . Great except disappointed with the noise level and beach arrangements .
Comment from Hotel Management
Jul 26, 2016 by Sheraton Nha Trang, Hotel Management
Dear Jane, Thank you for sharing your feedback on Expedia.com. We are very sorry to hear you were disappointed with the noise level and beach arrangements. Our location alike many 5 Star Establishment on the bustling Tran Phu street offers ease of access and convenience however it comes with the tooting noise from the cars and bikes. The traffic discipline is something we do not have control over but the hotel construction with double paned glasses and sound proofed doors ensures that this is minimized to best level possible. We look forward to the opportunity to welcome you back. Warm Regards, The Team.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel with wonderful staff

Posted Jul 4, 2016
We had a wonderful stay here. Staff could not do more for you. The breakfast was so yummy and again staff so helpful with assistance so we could try new things. would stay there again
3 out of 5
Recommended
for Everyone
by A verified traveler from Princeton, NJ

Hotel is too dated for 5 star; nice staff

Posted Jun 4, 2016
Rooms need some upgrades to maintain start rating. View was very nice. Staff was very friendly except for the lady checking names during the breakfast Buffett.
4 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver

Almost excellent

Posted Apr 20, 2016
The Location: very good The Building: in excellent repair The Rooms: Fantastic sound proofing The Service: very good The Swimming Pool: the best feature - three words: i loved it The Fitness Room: outstanding The Price: Sheraton charges american prices in Vietnam - $150-$250 a night is too much which is the only reason it doesn't get a 5/5
Comment from Hotel Management
May 5, 2016 by Sheraton Nha Trang, Hotel Management
Dear GB, It is great to hear of another happy guest who enjoyed a brilliant stay with us. We are very happy to know overall our services and facilities exceeded your expectations. We offer reasonable prices for our rooms as we need to ensure high standards for all our facilities and services. We look forward to welcome you in the near future. Warm Regards, The Team.
5 out of 5
Recommended
for Everyone
by A verified traveler from canada

Excellent service and amazing pool

Posted Apr 14, 2016
Breakfest was excellent. Very good staff. Beautiful beach. Amazing pool. I would recommended this hotel to anyone!
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Lovely Hotel close to the Beach.

Posted Mar 7, 2016
Pros: Lovely staff.
Cons: The food choice in the Club lounge at lunch time.
Location: Great location next to beach with views along Nha Trang bay. Also close to the shops and good restaurants.
Enjoyed our stay at the Sheraton Nha Trang. We were in a Club room which had very comfortable beds. The club lounge was great with good choice of free wines and food. Great view from our room on 22nd floor definitely worth paying the extra to be in a club room. Large infinity pool also private area on the beach with sun loungers. The staff were excellent and the concierge desk helped us when our flights were cancelled they sorted the problem quickly and efficiently. Highly recommend this hotel.