Niagara Falls Chalets

"Generally my stay was wonderful But is wasn’t clean enough specially when I called reception for a couple of wine wine glasses they sent me something like tea glasses and they were not clean enough"

"Clean room, great staff. Great view. Some floors marked as having vending machines or ice didn't have them, but I usually go to convenience stores anyways"

"Nice and clean hotel. Additional charges can be avoided"

"G"

"Beautiful hotel and super clean The staff are very friendly and welcoming We truly enjoyed our stay there"

"Fantastic night!!"

"Beautiful view from our room. Breakfast excellent. Didn’t get to use the pool and spa. Lots to do in the city. Staff was accommodating. "

"We didn't have the breakfast and i didn't used the hot tub.The room was very clean and the staff was very nice and friendly. I will surely go back again the staff at the front desk was very welcoming. 👌 "

"This hotel is so old and run down and the walls are paper thin. Despite being a family resort marketed to those with kids 12 and under there are loud teens and adults talking in the halls late at night. We were in an adjoining room and I could hear the guest next door sneeze. If you aren’t in the main building there’s no elevator. We were in 284 the shower curtain was torn at the holes. The toilet tank was offset, the flush was oddly depressed. And when you flushed the toilet it spent the next 5 minutes making refill noises. If we weren’t there for a comp we wouldn’t have stayed there. I stayed here 6-7 years ago with my niece but it has gone down hill feel like a motel not a hotel. Also, they charge high fees (not tourist/resort fee or taxes) that is not clearly explained what it is for. My child enjoyed the water park so that was the only saving grace."