Ratings based on 3,464 Verified Reviews

3.4 out of 5
71% of guests recommend
3.7 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Families
by A verified traveler from seattle

Great price for a excellent stay

Posted Apr 23, 2017
Pros: What we liked about this hotel - price, cleanliness, helpful staff, location to the falls and Tim Horton's is close.
Location: location is a couple blocks from the falls. Tim Horton's is next door and the prices for food here are not high tourist prices.
Location is very convenient for the falls and food. The food, restaurant, and trinket prices are typical inflated tourist prices. The price for the hotel was amazingly cheap. Staff is very helpful and the room is very clean. Tim Horton's is a across the street and their prices wont destroy your wallet. Again the price is amazing for the value.
Comment from Hotel Management
Apr 24, 2017 by Christina, Hotel Management
We appreciate your continued loyalty to the Best Western Fallsview. I'm so happy you enjoyed our location and large rooms! I'm pleased to know that you found our staff helpful. Thank you again for staying with us, we really appreciate your review. We can't wait to have you back again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from Brampton

Large room close to casino

Posted Apr 22, 2017
Check in great, and room was spacey. Comfortable. Walking distance to casino and the falls. Recommend park elsewhere.
Comment from Hotel Management
Apr 24, 2017 by Christina, Hotel Management
We appreciate your continued loyalty to the Best Western Fallsview. I'm so happy you enjoyed our location and large rooms! Thank you again for staying with us, we really appreciate your review. We can't wait to have you back again soon.
2 out of 5
by A verified traveler

Within walking distance of the Falls.

Posted Apr 14, 2017
Very busy, noisy, you could hear the traffic outside and the next room TV. Bathroom shower did not drain quickly, however hotel reception advised they would have this taken car of quickly! Overall good location but would not stay again.
Comment from Hotel Management
Apr 18, 2017 by Christina, Hotel Management
So sorry to hear about the issues you experienced while at our hotel. We have addressed this with the appropriate teams. We appreciate your feedback and hope that you will give us another chance if you visit the area again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Lowbanks

Hotel general nice and close to were we were visit

Posted Apr 7, 2017
Pros: Location for our needs, reception staff great.
Location: Close the falls, across from Fallview Casino and Avalon Theatre
Generally the hotel was fine but spoilt by a very dirty tub chair in the room. Stains/marks on the seat.
Comment from Hotel Management
Apr 18, 2017 by Christina, Hotel Management
I am so happy to hear that you enjoyed your stay. Thank you for staying with us and providing your feedback. We can't wait to have you back again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

Convenient

Posted Apr 5, 2017
Staff very polite and helpful. Hotel with iHop, couldnt ask for more! Extremely easy to get around to many attractions and activities. Would definitely come back for that king size bed!
Comment from Hotel Management
Apr 18, 2017 by Christina, Hotel Management
I am so happy to hear that you enjoyed your stay. Thank you for staying with us and providing your feedback. We can't wait to have you back again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from chatham-kent, ontario

Affordable hotel near the falls (in march)

Posted Mar 30, 2017
The rooms are very large. Shower was great. Room was clean. The front desk employee was very kind and friendly. Easy and quick check in. CONS: The bed was way too hard. Perfect if you like that sort of thing, but not so good for my back. The elevator was extremely slow. Those cons aren't enough to make it so that I won't stay here again. (I have a bed in a bag, I'll bring next time lol) I would recommend this hotel though. It's walking distance to the casino and surrounding areas.
Comment from Hotel Management
Apr 4, 2017 by Christina, Hotel Management
I am so happy to hear that you enjoyed your stay. Thank you for staying with us and providing your feedback. We can't wait to have you back again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Value

Posted Mar 26, 2017
Pros: Close to Casino and room was nice and clean.
Cons: Check out service.
Location: Casino, Casino, Casino!
Nice Hotel, great price, across the street from Fallsview.
Comment from Hotel Management
Mar 30, 2017 by Christina, Hotel Management
I am so happy to hear that you enjoyed your stay. Thank you for staying with us and providing your feedback. We can't wait to have you back again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Phila, PA, USA

Great location near Falls

Posted Mar 25, 2017
Pros: Close to Falls
Cons: Free parking would be nice
Location: Falls one block away.
Front desk staff pleasant. Room was clean and roomy. Hotel one block from Falls, easy walk down hill to Falls. Enjoyed our stay of 5 days and 4 nights in hotel.
Comment from Hotel Management
Mar 30, 2017 by Christina, Hotel Management
I am so happy to hear that you enjoyed your stay. Thank you for staying with us and providing your feedback. We can't wait to have you back again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Good stay

Posted Mar 25, 2017
Had a good experience it is worth staying there ..................
Comment from Hotel Management
Mar 30, 2017 by Christina, Hotel Management
I am so happy to hear that you enjoyed your stay. Thank you for staying with us and providing your feedback. We can't wait to have you back again soon.
1 out of 5
by A verified traveler

Dirtiest Hotel I've ever stayed at!

Posted Mar 24, 2017
Cons: Clean up and vaccum!
Stayed at this hotel for a hockey tournament and the filfth was disgusting. Not to mention the screaming and yelling from other rooms all night every night!