Ratings based on 171 Verified Reviews

4.1 out of 5
86% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
2 out of 5
Recommended
for Business Travelers
by A verified traveler

Noisy

Posted Nov 5, 2016
Location: Easy location to get to.
The family next door was very noisy from 11 pm to 1 am. The staff finally went up to ask them to be quiet.
Comment from Hotel Management
Nov 7, 2016 by pat, Hotel Management
Thank you for sharing your comments on Expedia about your recent stay at the Clarion Hotel & Conference Centre. The entire staff all work very hard to control hockey groups when they are guest at the hotel. There is a staff member monitoring the halls and the noise and again they do their best but with a sold out hotel. I do apologize for the inconvenience and hope to see you again real soon. Pat Gagnon, General Manager.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 9, 2016 on Hotels
4 out of 5
by A verified traveler

Good hotel with bad housekeeping issues

Posted Aug 21, 2016 on Hotels
Excellent room for mobility impaired except no walkin shower. Excellent look and hotel features. Great sleep. However, low ratings due to staffing issues. For a five night stay, only got housekeeping services once(fresh towels twice). We had to make up our own beds, put up with food waste in our garbage and a lack of towels. Told by night staff that there were two managers that quit suddenly. Whether managers quit or not, why did it affect our room being cleaned? We weren't the only ones, as asked other guests. On checkout though appreciated that we got one night of our five night stay free for this inconvenience. Would we go back? Probably not!
3 out of 5
by marcel

the room was O.K but the bathroom was small and it

Posted Jul 11, 2016 on Hotels
The bathroom was very small and there was no fan to get rid of the steam in the bathroom
Comment from Hotel Management
Jul 12, 2016 by Jonathan, Hotel Management
Thank you for choosing the Clarion Hotel & Conference Centre during your visit to Fort Erie. Unfortunately the exhaust system is a central system thru the entire hotel and not in the individual bathrooms. We hope to see you on your next visit.
4 out of 5
by Cristina M

Posted Jun 6, 2016 on Hotels
Comment from Hotel Management
Jul 12, 2016 by Jonathan, Hotel Management
Thank you for choosing the Clarion Hotel & Conference Centre and taking the time to share your stay on Expedia. We look forward to your next visit. Pat Gagnon, General Manager.
4 out of 5
by Ronald from Kingston

good value

Posted May 26, 2016 on Hotels
Our family stayed for two nights. The rooms were comfortable, the pool and the hot tub were great.
Comment from Hotel Management
Jul 12, 2016 by Jonathan, Hotel Management
Thank you for choosing the Clarion Hotel & Conference Centre during your recent visit to Fort Erie. COMFORTABLE, GREAT are the perfect words to describe many, many things here at the hotel. We look forward to you and your families next visit. Pat Gagnon, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Jarvis, Ontario

Good Hotel for Cheap Price

Posted May 2, 2016
The Clarion was bright, friendly, and quiet. There was a pool, hot tub, saunas, and free WIFI. Would have liked the beds to be more comfortable. Would have been nice to have a mini fridge in the room. On Sundays is buffet breakfast for $12 definitely not worth it.
Comment from Hotel Management
Dec 29, 2016 by Pat, Hotel Management
Thank you for choosing the Clarion Hotel & Conference Centre. As the general manager I take each and every review very serious because I want the hotel to be the best. We have mini fridges in all but the standard rooms which a option would be to upgrade or rent a mini fridge. I have listen to many guest with regards to the buffet and will continue try to satisfy each request I guess I will look at other options when it comes to the restaurant. We hope you choose the hotel again very soon. Pat Gagnon, General Manager
4 out of 5
by A verified traveler

So close to the border

Posted Apr 28, 2016 on Hotels
Room was clean and spacious. We did not use the pool but it looked great. Lots of free parking. Only downside was that the hotel was not located near any restaurants, other than the one on site.
Comment from Hotel Management
Jul 12, 2016 by Jonathan, Hotel Management
Clean, spacious, great and a restaurant on site. Thank you for sharing your comments about your recent stay at the Clarion Hotel & Conference Centre in Fort Erie. The entire team works very hard to ensure all guest have a positive stay and it looks like another job well done. We look forward to your next visit. Pat Gagnon, General Manager
5 out of 5
by richard

Posted Apr 15, 2016 on Hotels
Comment from Hotel Management
Jul 12, 2016 by Jonathan, Hotel Management
FIVE STARS...................Thank you for sharing your stay at the Clarion Hotel & Conference Centre on Expedia. It is a pleasure to respond to reviews when I know how hard the entire team works here at the hotel. We look forward to you as a repeat guest and telling your friends and family. Pat Gagnon, General Manager
5 out of 5
by Jacinthe

Posted Apr 15, 2016 on Hotels
Comment from Hotel Management
Jul 12, 2016 by Jonathan, Hotel Management
FIVE STAR...................Thank you for choosing the Clarion Hotel & Conference Centre while in Fort Erie and sharing your stay on Expedia. The rating says it all, this is greatly appreciated so that others can read and choose the Clarion Hotel & Conference Centre. We look forward to your next visit. Pat Gagnon, General Manager.