Ratings based on 233 Verified Reviews

3.7 out of 5
84% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Comfort Inn St. Catharines

Posted Feb 21, 2017
Facility met our needs, onsite restaurant was good
4 out of 5
Recommended
for Everyone
by A verified traveler

Stay for the Christmas Holiday 3 days

Posted Dec 28, 2016
Pros: Close to our destination
Cons: See above
Location: St Catharines, good shopping, close to Niagara-on-the-Lake, lots of nice restaurants
Day time desk personnel was great but night time could use some impovement
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 28, 2016
Staff were friendly and the room was neat and comfortable.
3 out of 5
by A verified traveler

Posted Dec 24, 2016
Dirty washroom floor. Bedsheet linen not washed clean.
3 out of 5
by A verified traveler

Functional and Practical

Posted Nov 18, 2016 on Hotels
Room was clean and functional. No problems. Would stay at again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Prince Edward County, ON

Very nice stay.

Posted Nov 15, 2016
Pros: Clean and with new furnishings.
Cons: Remove the adjacent IHop restaurant from the website as it is no longer in business.
Location: The Inn was located just off the highway and so getting there was relatively easy.
This past summer, we have done a bit of travelling around Ontario and stayed in a number of hotels. I can say that the Comfort Inn St. Catharines was by far the nicest one yet. The beds were comfy, the room clean and nicely appointed and the staff were very friendly and helpful. The only downside is that the IHop restaurant that was right next door, was out of business. The website for the Comfort Inn should be updated to indicate this as it was one of the reasons why we chose this location. However, the staff did direct us to another restaurant just a short walk/drive down the street for our breakfast.
Comment from Hotel Management
Nov 29, 2016 by Brittney, Hotel Management
Thank you very much for your kind words! We truly appreciate hearing feedback from our guests! It was such a pleasure having you stay with us! We hope yo see you again next time you are in the area!
4 out of 5
by A verified traveler

Very friendly staff

Posted Oct 24, 2016 on Hotels
Was a little disappointed that the ihop was closed for renovations and we weren't told beforehand.
3 out of 5
by A verified traveler

Clean Room

Posted Oct 11, 2016 on Hotels
We had a reasonably good stay. Not to much around to see but in order of saving some money and driving to and from the Niagara Falls Casino's it was not far at all.
4 out of 5
by A verified traveler

Good place to stay for a fair price

Posted Oct 9, 2016 on Hotels
Stayed here as we were coming to visit friends in St Catherines. Was a descent hotel and had clean rooms and was comfortable.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 3, 2016 on Hotels