Ratings based on 357 Verified Reviews

4.0 out of 5
85% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

What a nice surprise!

Posted Mar 15, 2017
Pros: Friendly Staff Room is clean Bed is comfortable
Location: Very close to the US border
It's a 2 star hotel so I had relatively low expectation before I arrived. As soon I walked into the hotel and was greeted by the front desk, I started to be impressed. I think the hotel is as good as some 3 star hotels if not better. It's gem in the Fort Erie area.
Comment from Hotel Management
Mar 22, 2017 by Lidia Heidelberger, Hotel Management
Thank you for taking the time to comment on your last staff at our hotel. Our entire staff appreciates your kind words and high scores. We work hard to make each guest experience a great one. Please visit us again the next time you are in Fort Erie.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 3, 2017
Pros: Nice room.
Cons: The breakfast needs a lot of improvement. Also it looks like they have overcharged me. We will see how that plays out.
Stay was fine, but I think they overcharged me according to my credit card.
Comment from Hotel Management
Mar 22, 2017 by Lidia Heidelberger, Hotel Management
Thank you for taking the time to comment on your last stay at our hotel. We are always looking for new and improved buffet items to offer our guests. I hope the credit card issue has been resolved, if not feel free to call our hotel.
5 out of 5
by Brandon

Nice place but in sketchy neighborhood

Posted Feb 20, 2017 on Hotels
Was a nice stay Great breakfast Great staff!
Comment from Hotel Management
Feb 22, 2017 by General Manager, Hotel Management
Thank you Brandon for taking the time to share your experience on your recent stay at our hotel. We are so pleased that you enjoyed our breakfast . We do have an amazing staff and we enjoy spending time with our guests whenever possible. Please come back and visit us again the next time you are in Fort Erie. Say Hi to Dalton. Lidia
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to the QEW & Peace Bridge.

Posted Feb 6, 2017
Kind of tucked away but close to a Sobey's. Clean, fresh smelling Double Queen room. Bed was comfortable and the Bathroom very clean...great shower. Ideal for our overnight stay. Desk staff were great. Recommended.
Comment from Hotel Management
Feb 9, 2017 by Lidia Heidelberger, Hotel Management
Thank you so much for your kind words and great score. This motivates us to continue to do our very best to ensure each guest experience is as enjoyable as yours. We appreciate your taking the time to write this guest review. Hope you can stay with us again the next time you are in town.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 28, 2017
Pros: Good rates, helpful front desk staff.
Location: Nothing very close to the hotel except the highway. But it was quiet overnight which is what we were looking for.
Quiet location which we had looked for on our trip to Florida.
Comment from Hotel Management
Jan 29, 2017 by Lidia Heidelberger, Hotel Management
Thank you so much for taking the time to review your recent stay. We always try to offer good rates, comfortable rooms and excellent customer service. We are thrilled that you found this to be true. Please come visit us again the next time you are in town.
4 out of 5
Recommended
for Everyone
by A verified traveler from Ontario

Erkki

Posted Jan 23, 2017
Pros: Quiet, clean and conveniently located near Fort Erie - Buffalo border crossing with a convenient access to the QEW highway travellers goin into or fro
Cons: Add signs leading to the hotel at the highway and the a couple of the major roads nearby to ease finding the hotel.
. The hotel has been renovated and is clean and the staff excellent. Normal expected Choice Hotels level of comfort at a reasonable price. Remondable
Comment from Hotel Management
Jan 25, 2017 by Lidia Heidelberger, Hotel Management
Thank you Erkki for responding to this survey. Unfortunately, town bylaws do not allow us to put up more signs. That being said, are certainly worth the effort. Our hotel is beautiful and as you have said our staff is "Excellent". We look forward to your next visit.
5 out of 5
by Valerie

Pleasantly surprised

Posted Jan 16, 2017 on Hotels
A little narrow at the foot of the bed, what with the desk & chair, TV, etc directly across. Very clean! Breakfast was a surprise; listing commented on there being a continental breakfast being included but there was bacon & sausage, eggs and a waffle iron available as well as the standard oatmeal, cold cereals and toast/bagels, etc. We're in that area a good bit to visit friends and will now just book here. Shopping was 'home oriented'. Grocery stores, pharmacies, restaurants. Not a touristy area, which was nice. The hotel itself is tucked away and although right next to the QEW we didn't hear a bit of traffic noise.
Comment from Hotel Management
Feb 21, 2017 by General Manager, Hotel Management
Thank you so much for taking the time to tell us about your recent stay. We are glad that you found our hotel very clean...we truly strive for that. We appreciate your thorough description of our deluxe breakfast buffet and we are thrilled that you enjoyed it. Reviews, not only help our hotel but travellers looking for a hotel. Once again, thank you and we hope you will stay with us again the next time you are in town. Lidia Guest Services
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 13, 2017
Right off the highway, but quiet. Great value for a hotel.
Comment from Hotel Management
Jan 15, 2017 by Lidia Heidelberger, Hotel Management
Thank your for taking the time to respond to this survey. We appreciate all comments from our guests as it helps us to improve where necessary. We are thrilled that you thought we provided "great value" and hope you visit with us again soon.
5 out of 5
by A verified traveler

Posted Jan 5, 2017 on Hotels
Comment from Hotel Management
Jan 15, 2017 by General Manager, Hotel Management
Thank you for taking the time to respond to this survey. Your comments are extremely important to us. We strive to give each guest the best possible experience and we appreciate that you have scored us so highly. Hope you stay with us the next time you are in Fort Erie. Lidia Heidelberger Guest Services
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 4, 2017
Pros: Very comforatable but not easy to locate. Should be better signs.
Cons: Signed and Directions
Location: Hotel clerk recomended a great restaurant for dinner
Great place to spend the night close to the USA border and the Peace Bridge
Comment from Hotel Management
Jan 4, 2017 by Lidia Heidelberger, Hotel Management
Thank you so much for taking the time to respond to this survey. We love to hear comments from our guests to help us to improve in the future. Unfortunately, town bi-laws do not allow for additional signs. We are pleased you enjoyed your stay.