Extremely noisy and outdated
Posted Oct 13, 2016
The hotel shows it's age and not always in a good way. The lobby area is very grand but once we got into our room (Double Queen), we quickly realised it would be very cramped. There is not much room in there at all.
The bathroom is very old and also very small. The worse thing about our stay was the noise. There was noise everywhere - from the traffic outside, to the people next to us, above us, and walking around the hallway. During the night, we were constantly woken up by the sound of plumbing. It sounded like someone had turned on an old TV to a static channel and then turned the volume up to 11. We had stayed out until quite late so be the time we got to the room, we had no appetite to call the front desk and see if we could be moved to another room.
One good thing about the hotel was it's location, it's minutes away from Clifton Hill and the Falls.
Comment from Hotel Management
Oct 17, 2016 by tanyaf, Hotel Management
Thank you for taking the time to write us a review. As guest satisfaction is our top priority, I was troubled to read that we were not able to exceed your expectations during your recent visit with us. Please accept my sincerest apologies for this. Your feedback gives us the opportunity to follow up with our team and improve our hotel moving forward.
At your service,
Guest Relations Management Team, IAGFA