Ratings based on 1,093 Verified Reviews

2.8 out of 5
56% of guests recommend
3.1 Room cleanliness
3.2 Service & staff
3.0 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted Jan 23, 2018
Staff not very approachable, no hot water for hot tub. TV stations extremely limited. Vending machines not working. Paying $15 per night for parking when paying a good buck for room is atrocious.
4 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Nice hotel

Posted Jan 22, 2018
Close to everything. Very good breakfast included over at yhe hilton.
5 out of 5
Recommended
for Everyone
by A verified traveler from Kitchener

Nice hotel close to the falls and casino

Posted Jan 19, 2018
Close to falls and casino. Complimentary breakfast buffet served at Hilton hotel across the road was good
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, close to Casink

Posted Jan 8, 2018
Great location 5 min walk from FallsView Casino. 15min walk from the Falls
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 7, 2018
The staff were friendly, the hotel is also very convenietly located: close to the falls and the casino. The price was really reasonable too. Overall, I would recommend this hotel to a friend
3 out of 5
Recommended
for Everyone
by A verified traveler from Puerto Rico

Great location

Posted Jan 6, 2018
Great location and the employees were very kind. The WiFi signal doesn’t working well. Good place to spending one or two nights in Niagara Falls.
2 out of 5
by A verified traveler

Posted Jan 4, 2018
Put in the basement. Room very cold and damp. Staff did nothing to keep floors safe and dry....front steps very dangerous!
5 out of 5
Recommended
for Everyone
by A verified traveler from scarbrough

Posted Dec 31, 2017
Good place to stay for a few nights. Loved the facts it was near the city centre and close to the falls.
3 out of 5
Recommended
for Everyone
by A verified traveler from hamilton ont

Pretty good hotel with a great price

Posted Dec 30, 2017
This hotel is decent. Don’t expect anything extravagant. Overall, the room was of ok quality. There’s a comfortable bed and you are in a great location. You can’t beat the price and your room is clean. The only problem is the heating in the room. You have a unit in the room but it’s eother way too hot or way too cold. I have stayed here twice now and we encountered the same issue both times. I would definitely return. Free breakfast was included but you have to walk to the Hilton. That was a HUGE bonus.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 27, 2017
All this hotel needs is an elevator, and more amenities and it's good to go