Ratings based on 3,399 Verified Reviews

3.7 out of 5
83% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Regina, SK

Great location, you get your money's worth

Posted May 23, 2017
The location of the hotel was perfect. It's surrounded by restaurants, other hotels and all the entertainment. Safe neighbourhood to walk around at night. No fancy views etc. It's in the middle of the town surrounded by other buildings, houses etc. It's about a 5-10 minute walk to the falls. You definitely get your money's worth. It's comfortable, clean and what you would get and should expect for the rate you pay. The breakfast was ok. Nothing fancy. Could improve with their selection. The font desk guy was very friendly and helpful. He gave us tips and suggestions to do touristy things around there.
3 out of 5
by A verified traveler

Posted May 6, 2017
initial encounter from staff did not show pleasantness. i felt unrespected and for this alone i do not recommend this particular hotel
Comment from Hotel Management
May 16, 2017 by Hotel Management , Hotel Management
We appreciate your feedback and will follow up with the appropriate departments.
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to Funeral home

Posted Apr 30, 2017
Though it was a sad occasion, we had a comfortable night. Thanks!
Comment from Hotel Management
May 16, 2017 by Hotel Management , Hotel Management
Thanks for staying with us. Sorry to hear of the sad situation. We appreciate your feedback.
5 out of 5
Recommended
for Everyone
by A verified traveler from Bowmanville, On

great hotel, close to the Falls.

Posted Apr 29, 2017
Pros: Same as above.
Cons: Nothing
Location: As above
The staff were very polite and helpful. The room was very clean and spacious. Nice and quiet and beds were very comfortable. Great location and close to all the local attractions.
Comment from Hotel Management
May 16, 2017 by Hotel Management , Hotel Management
Thanks for staying with us. We appreciate your feedback!
3 out of 5
by A verified traveler

Nice clean place, walking distance to the falls.

Posted Apr 26, 2017
Pros: Comfortable beds, nice pool and sauna and hot tub.
Cons: Extra charge for parking is poor. TV reception poor in my room. Light fitting didn't work in my room. Margarine instead of butter at breakfast yuk!
We had a one 🌃 stay which was perfectly comfortable.
Comment from Hotel Management
Apr 27, 2017 by Front desk, Hotel Management
Thank you for staying with us. We appreciate your feedback!
4 out of 5
Recommended
for Everyone
by A verified traveler

Very nice hotel close to Falls

Posted Apr 15, 2017
Pros: Nice and clean.
Cons: Room size could be bigger.
Location: Great location near Clifton Hill and Falls.
Nice, clean room. Good breakfast. Great location closer to Falls.
Comment from Hotel Management
Apr 27, 2017 by Front desk, Hotel Management
Thank you for staying with us. We appreciate your feedback!
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel within walking distance to the falls

Posted Apr 14, 2017
Everything as expected. Simple breakfast lacking variety yet good enough meet nutritional needs. 24 hours access to a microwave was totally a plus for me. My only complain, housekeeping service, our beds were never made and the wet towels taken out the room were never replaced. The swimming pool looked nice. Though I didn't have the chance to try it.
Comment from Hotel Management
Apr 27, 2017 by Front desk, Hotel Management
Thank you for staying with us. We appreciate your feedback and will follow up with the appropriate departments.
3 out of 5
Recommended
for Everyone
by A verified traveler from North York

Was ok for an overnight stay

Posted Apr 12, 2017
Wouldn't stray longer than two nights at most. There was hair on the bedcovers and the sink was clogged. No steam extraction in the washroom so a bit of an inconvenience when there's more than 1 person. Heater was a bit cold and not enough blankets.
Comment from Hotel Management
Apr 27, 2017 by Front desk, Hotel Management
Thank you for staying with us. We appreciate your feedback and will follow up with the appropriate departments.
3 out of 5
Recommended
for Everyone
by A verified traveler from toronto

Nice and clean Close to falls

Posted Apr 12, 2017
Nice and clean Close to falls and clifton hill Nice breakfast in morning and most important hotel staff was very polite and helpfully
Comment from Hotel Management
Apr 27, 2017 by Front desk, Hotel Management
Thank you for staying with us. We appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler from Ohio

We Enjoyed Ourselves

Posted Apr 5, 2017
Celebrated our 27th wedding anniversary. Great location, close to all the shopping stores, restaurants, and walking distance to the falls.
Comment from Hotel Management
Apr 27, 2017 by Front desk, Hotel Management
Thank you for staying with us. We appreciate your feedback!