Ratings based on 3,028 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Markham, ON
Mid-week summer getawayPosted Aug 27, 2015
Very helpful staff, great location, and rooms were clean and comfortable.
for Everyoneby A verified traveler from Toronto
Great hotel close to the casinoPosted Aug 25, 2015
Pros: Location and cleanliness
Cons: Price could be lower
Location: We had everything close by. Great pizza place around the corner. Casino down the street.
When we entered the hotel we were pleasantly surprised. I found it to be clean, great smell of coffee and it was a quick check in.
for Everyoneby A verified traveler from Boston, MA
Nice locationPosted Aug 24, 2015
Had a great experience. Prices in the restaurant are great. We were able to check in early.
for Everyoneby A verified traveler from Biloxi Ms.
Great stay.Posted Aug 23, 2015
Great location close to everything. Wego stop in front of the hotel.
for Everyoneby A verified traveler from Kingston, On
walking distancePosted Aug 23, 2015
Pros: Room was comfortable and clean and the bed very comfortable.
Cons: The view was the least attractive..we looked out over the roof with absolutely no view at all and the room wasn't cheap.
Location: good location...casino, falls, restaurants all walking distance.
It is well located for walking to attractions i.e. casino, falls and restaurants.
for Everyoneby A verified traveler
Posted Aug 23, 2015
The hotel itself is beautiful and has a good location close to everything. However, the room was not clean when we arrived (toilet and coffee cups were used). There was one mexican in their staff whi was very nice in trying to help.
for Everyoneby A verified traveler from Rhode Island
Nice hotelPosted Aug 22, 2015
Pros: Great location
Cons: Air-conditioning was poor in our room during a heat wave. Hotel said maintenance fixed it, did not get any better. Was not offered another room.
Location: Great location 5-10 min walk to everything. On WEGO bus line. DO NOT stay at a motel. Only the hotels are well maintained.
Nice hotel, staff friendly. Within 5-10 min walking distance to everything. Also on the WEGO bus line. Salt water pools had an adult only swim pool 5 ft deep. Restaurant had good food. Room air conditioning was poor and not fixed. Was not offered another room after asking for it to be looked at. Beds were nice but have had better mattresses at other Hiltons. Overall a nice hotel.
for Everyoneby A verified traveler
Hôtel a NiagaraPosted Aug 22, 2015
Pros: Proche des chutes a pieds
Location: A une dizaine de minutes a pieds des attractions
Très bien reçu par le personnel. Hôtel confortable avec piscine. Pas besoin de prendre la voiture les chutes sont a cote.
for Everyoneby A verified traveler from Nazareth, PA
Niagara FallsPosted Aug 17, 2015
Pros: Location, amenities, room size.
Location: Location was great. The falls were close by as well as many other attractions that we were interested in.
Great room with everything we needed. We were only there one night and had a Jr. Suite which was on the 15th floor and much to our surprise gave us a partial view of the falls. We were expecting only a city view. Very large room with two rooms which were very spacious. The hotel was in walking distance to the falls and other sites. Would stay there again in a heartbeat!
for Familiesby A verified traveler from Mississauga, Ontario
Family TravelPosted Aug 16, 2015
Pros: Beautiful lobby. Efficient and friendly staff. Welcome cookie a welcome touch from the kids.
Cons: As above, stock rooms with four people with sufficient toiletries. And always make sure the blankets and pillows for the extra bed are in the closet.
Location: Great walkability. Walked over to the falls, to the ferris wheel, and out for lunch.
Discovered around 10 pm no extra blankets or pillows for the pull out sofa, so had to head down to front desk. Also insufficient shampoo, conditioner for more than one traveler.
Comment from Hotel Management
Aug 23, 2015 by Guest Services, Hotel Management
Thanks for your feedback. We apologize for any oversight on behalf of housekeeping. Extra pillow for sleep sofa and blanket is to have been provided on the closet shelf. All our beds would also have four pillows on each, so total of 8 pillows aside from the extra in the closet, more times than not that suffices. Yes, it is how the industry functions - regardless of occupants in a room, the bathroom amenities are set up the same with additional supplies available upon request. See you point about wouldn't it be nice to have it adjusted according to number of occupants expected. Hope to see you back soon.