Ray of sunshine at a dark time.
Posted Feb 19, 2017
My wife and I got a call late In the evening that my father-in-law had passed away. We lived 2 hours away and rushed to get down to Niagara Falls to be with my mother-in-law. We had to spend the night on her couch/floor the first night and realized we should book a hotel. We got a great deal and when we checked in the staff went above and beyond. Upgraded room, they saw my wife had a cane and gave us a discount on the Valet parking and all the staff were extremely helpful. Angelicia (I hope I'm spelling that correctly, sorry if I'm not) checked us in and actually brought a smile to my wife's face at a very dark time in her life.
The staff alone have made it our go-to destination when we travel down there. The room and enormous jacuzzi tub were icing on the cake.
I can't thank the entire staff enough.