Room, 2 Queen Beds, Non Smoking (Fallsview) | View from room
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Reviews of Wyndham Fallsview Hotel

3.5 out of 5
Wyndham Fallsview Hotel
6455 Fallsview Blvd, Niagara Falls, ON

Reviews

7.6

Good

Rating 10 - Excellent. 1435 out of 3827 reviews" "
Rating 8 - Good. 1067 out of 3827 reviews" "
Rating 6 - Okay. 580 out of 3827 reviews" "
Rating 4 - Poor. 355 out of 3827 reviews" "
Rating 2 - Terrible. 390 out of 3827 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jeffery

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing amazing rooms, amazing staff, amazing environment
Stayed 1 night in Apr 2024

10/10 Excellent

Marlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We LOVED this hotel. The best part was that we were upgraded to a room with a view of the falls. That certainly was a WOW moment when we walked into it! Everything was very clean, the beds were comfortable, and the room was quiet and dark with the blackout shades. We slept well. The falls are just a short walk away with so much to see and do. The hotel has great places to eat, but we just grabbed coffee and muffins from the Starbucks right in the hotel in the morning and headed to the falls and ate there. (Table Rock House Restaurant and Skylon Tower were perfect.)We used the hotel hot tub in the evening before going to bed. Very relaxing! I thought it would be crowded, but we were the only ones there. We had a late flight the day we left, and the hotel allowed us to leave our luggage with them during the day so we could go do activities. We accidentally left an expensive set of headphones in the lobby when we left. No worries! They mailed them to us. Everyone working in this hotel is so helpful. I’d give them more than 5 stars if I could.
Stayed 2 nights in Apr 2024
Response from FD Managers on Apr 18, 2024
Thank you for your stay and your feedback and we look forward to welcoming you back to Wyndham Fallsview Hotel.

10/10 Excellent

Selena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay! Staff were amazing , could eat breakfast right in the hotel at IHop, and close to all main attractions !!
Stayed 2 nights in Apr 2024
Response from FD Managers on Apr 18, 2024
We really appreciate your valuable feedback.

8/10 Good

Shaun

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from FD MANAGERS on Apr 16, 2024
Thank you for sharing your feedback!

4/10 Poor

Dan

Found a bug in the bathroom. Alerted front desk . Don't care . Didn't even clean our room
Stayed 3 nights in Apr 2024
Response from FD MANAGERS on Apr 16, 2024
As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept out sincere apology. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue.

8/10 Good

Cheryl

Traveled with partner
Liked: Staff & service, property conditions & facilities
Property was very pleasant..
Stayed 2 nights in Apr 2024
Response from FD MANAGERS on Apr 16, 2024
We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations.

4/10 Poor

Rodney

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady at the front desk was extremely discourteous, informed us after checking in parking would be 70 dollars (they change the rate as the parking lot fills up, which they do not disclose to you) there was hair and dirt in our shower. I took several pictures
Stayed 1 night in Apr 2024
Response from FD MANAGERS on Apr 16, 2024
As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept out sincere apology. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue.

2/10 Terrible

Danielle

Disliked: Cleanliness, staff & service, property conditions & facilities
We kept getting locked in our room and maintenance had to come get us out with the computer system everytime and it took forever. We were not credited back for a nights stay or anything. Non of the vending machines worked in the hotel, staff was not overly friendly or accommodating, I would not recommend this hotel.
Stayed 2 nights in Apr 2024
Response from FD MANAGERS on Apr 16, 2024
As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept out sincere apology. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue.

2/10 Terrible

Carrie Anne

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a strong smell in the room and we had to change hotels as they would not give us another room. The smell was like bleach type smell. Made us vomit and they did not accommodate us so we had to pay for another room at a different hotel at 11 pm
Stayed 1 night in Apr 2024
Response from FD MANAGERS on Apr 16, 2024
As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept out sincere apology. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue.

4/10 Poor

Hussanpreet

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from FD MANAGERS on Apr 16, 2024
Thank you for sharing your feedback!

2/10 Terrible

Ian

Traveled with family
Disliked: Staff & service, amenities
No assistance with bags to room, was told we had to get a cart and bring them ourself. Front desk agents not hospitable at all, barely smiled. Overall not a good experience, wouldn’t rebook.
Stayed 2 nights in Apr 2024

10/10 Excellent

Kevork

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 1 night in Apr 2024
Response from FD MANAGERS on Apr 14, 2024
We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations.

6/10 Okay

Paige

Liked: Staff & service
Stayed 2 nights in Apr 2024
Response from FD MANAGERS on Apr 16, 2024
Thank you for sharing your feedback!

6/10 Okay

Danielle

Traveled with family
Disliked: Cleanliness, staff & service, amenities
Not the cleanest. Very uncomfortable beds. Hallways and elevators were filthy. Definitely better options around for the same price.
Stayed 2 nights in Apr 2024
Response from FD MANAGERS on Apr 14, 2024
As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept out sincere apology. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue.

8/10 Good

John

Traveled with partner
Liked: Cleanliness, staff & service
Valet was a little rude
Stayed 1 night in Apr 2024
Response from FD MANAGERS on Apr 14, 2024
As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept out sincere apology. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue.

10/10 Excellent

Mikayla

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Got a free room upgrade!
Stayed 1 night in Apr 2024
Response from FD MANAGERS on Apr 14, 2024
We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations.

10/10 Excellent

Amy

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved how almost everything was walking distance!
Stayed 3 nights in Mar 2024
Response from FD MANAGERS on Apr 11, 2024
Thank you for sharing your feedback!

6/10 Okay

Anna

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Great hotel in a walkable area, close to lots of restaurants and attractions
Stayed 4 nights in Apr 2024
Response from FD MANAGERS on Apr 11, 2024
Thank you for sharing your feedback!

10/10 Excellent

Franz Agel

Traveled with partner
Liked: Cleanliness, amenities
Nice and accomodating staff. Nice view from the falls
Stayed 1 night in Apr 2024
Response from FD MANAGERS on Apr 11, 2024
Thank you for sharing your feedback!

6/10 Okay

Marcin

Liked: Cleanliness
They gived to me room wchoch other people have , and i open door where people sleep, i dont know how its possible
Stayed 3 nights in Feb 2024
Response from FD Managers on Apr 8, 2024
Sorry for the inconvenience.

6/10 Okay

Fran

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from FD MANAGERS on Apr 8, 2024
Thank you for sharing your feedback!

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Connected to the casino and Hilton. There is a fee for parking.
Stayed 1 night in Apr 2024
Response from FD MANAGERS on Apr 7, 2024
Thank you for sharing your feedback!

10/10 Excellent

Jana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Updates clean rooms
Stayed 2 nights in Apr 2024
Response from FD MANAGERS on Apr 7, 2024
We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations.

4/10 Poor

Joe

Traveled with partner
Disliked: Staff & service, property conditions & facilities
hayson laying all over the comon area . having to pay fifty dollars a day for parking at the motel .Food that was available was very expensive $ 28.00 for a chicken salad.had to pay for parking every where you went
Stayed 2 nights in Apr 2024
Response from FD MANAGERS on Apr 7, 2024
We sincerely apologize for the disappointment you have expressed. We have shared your feedback with the appropriate hotel team.Thank you for your feedback.

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from FD MANAGERS on Apr 7, 2024
Thank you for sharing your feedback!

4/10 Poor

Giselle

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Outdated and stuffy. The gift shop was not open
Stayed 4 nights in Apr 2024
Response from FD MANAGERS on Apr 6, 2024
We sincerely apologize for the disappointment you have expressed. We have shared your feedback with the appropriate hotel team.Thank you for your feedback.

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
I had prepaid my stay and was charged again when checking in. The front desk was helpful in responding to this but i will watch my card to make sure it is reversed.
Stayed 2 nights in Apr 2024
Response from FD MANAGERS on Apr 6, 2024
We sincerely apologize for the disappointment you have expressed. We have shared your feedback with the appropriate hotel team.Thank you for your feedback.

6/10 Okay

Junior

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Where should I begin, I have stayed in many hotels in my life even Niagara Falls itself I have stayed in almost all the hotels around. This is by far the worst experience I’ve ever experienced with hotels. Start with parking. I spent a hour and half in line before even the checkin. Just to get in front for them to tell you to go park across the street and it will cost $75 at night. Then we had to cross the street under a heavy rain. The room we booked it’s not available. The room they gave us nothing works include hot water. Couldn’t take shower after a long day of waiting on the lobby. And at the end just to be charged fees that you weren’t even aware of and to make this worse we got scammed at their ihop
Stayed 2 nights in Feb 2024
Response from FD MANAGERS on Apr 6, 2024
As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept out sincere apology. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue.

8/10 Good

Thanh Nhan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s easy to go to the falls.
Stayed 4 nights in Mar 2024
Response from FD MANAGERS on Apr 6, 2024
We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations.

10/10 Excellent

Patricia B.

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location close to restaurants and entertainment
Stayed 2 nights in Apr 2024
Response from FD MANAGERS on Apr 6, 2024
We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations.

10/10 Excellent

Laura

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great!
Stayed 3 nights in Mar 2024
Response from FD MANAGERS on Apr 3, 2024
Thank you for sharing your feedback!

10/10 Excellent

NATHALY

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the hotel, beautiful and clean
Stayed 2 nights in Mar 2024
Response from FD Manager on Apr 3, 2024
Thank you for your feedback!

8/10 Good

Veronica, Mount Pleasant

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean hotel. Very convinient with shopping, restaurants and the nice casino. Only downside is they announce the hotel with parking “available”… when you arrive turns out parking is available but not included in price. You have to pay extra for parking and is across the street.
Stayed 1 night in Mar 2024
Response from FD MANAGERS on Apr 2, 2024
Thank you for sharing your feedback!

10/10 Excellent

Kim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, nice bed and blankets.. excellent location to everything
Stayed 2 nights in Mar 2024
Response from FD MANAGERS on Apr 2, 2024
Thank you for sharing your feedback!

8/10 Good

franklin

Stayed 2 nights in Mar 2024
Response from FD MANAGERS on Apr 2, 2024
Thank you for sharing your feedback!

8/10 Good

Christopher

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 2 nights in Mar 2024
Response from FD Managers on Mar 31, 2024
Thank you for sharing your feedback!

10/10 Excellent

Caitlin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the view from our room, it was clean, spacious and comfortable. We would definitely stay here again.
Stayed 1 night in Mar 2024
Response from FD MANAGERS on Apr 1, 2024
We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations.

4/10 Poor

Danilda T. Hiraldo

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Mar 2024
Response from FD Managers on Mar 29, 2024
Thank you for proving us with feedback and I apologize for your unpleasant experience.

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities
Great Location
Stayed 2 nights in Mar 2024
Response from FD Managers on Mar 29, 2024
We really appreciate your valuable feedback.

4/10 Poor

Amanda

Stayed 1 night in Mar 2024
Response from FD Managers on Apr 18, 2024
Thank you for your feedback.

10/10 Excellent

Richard

The room overlooks the Falls plus the concert was amazing
Stayed 1 night in Mar 2024
Response from FD Managers on Mar 29, 2024
We really appreciate your valuable feedback.

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Had a beautiful view of the falls and only a five minute walk to the boardwalk.
Stayed 1 night in Mar 2024
Response from FD MANAGERS on Apr 1, 2024
We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations.

10/10 Excellent

JOCELYN

Traveled with family and small children, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
My rate is for embassy suites which we were moved to. It was a nice experince and our hotel view is fallsview which is really breathtaking. We enjoyed our stay there.
Stayed 2 nights in Mar 2024
Response from FD Managers on Mar 29, 2024
We really appreciate your valuable feedback.

10/10 Excellent

Ava

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from FD Managers on Mar 29, 2024
We really appreciate your valuable feedback.

2/10 Terrible

Lucas

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible service
Stayed 2 nights in Mar 2024
Response from FDManagers on Mar 26, 2024
We would like to express our apologies that you had such experience in our hotel.

10/10 Excellent

David

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was absolutely beautiful and had a great view of the falls. We were thrilled to have a good espresso machine as well with an assortment of different flavour pods.
Stayed 1 night in Mar 2024
Response from FD Managers on Mar 26, 2024
I am glad that you had a very good experience at out hotel. Thank you for the feedback.

8/10 Good

Amy

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We were on the 16th floor and all we seen was the exhaust from the furnaces on top of the parking garage. Def not a Fallsview room
Stayed 2 nights in Mar 2024
Response from FD Managers on Mar 26, 2024
Thank you for your feedback.

10/10 Excellent

patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from FD Managers on Mar 26, 2024
Thank you for your feedback.

10/10 Excellent

Kimberly

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, rooms were a nice size and great for family’s
Stayed 2 nights in Mar 2024
Response from FD Managers on Mar 26, 2024
I am glad that you had a very good experience at out hotel. Thank you for the feedback.

2/10 Terrible

eveline

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Property was well located. However our cards would not open to open the doors .. the tv was not working in one of the rooms and receptionist disnt inform me that our rooms were connected we were so lost . Also when i got there i was charged another fee which was very deceiving .. it was not in my budget and i will never book with expwdia again . Total price was 581 with tax ended up paying 700
Stayed 1 night in Mar 2024
Response from FD Managers on Mar 29, 2024
Thank you for proving us with feedback from your stay.