Ratings based on 1,116 Verified Reviews

4.4 out of 5
96% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 16, 2018
Had fun time ,water park was excellent . Looking forward for our next visit. Lots of fun for the kids ,our little guy turned four while there. His favorite was the water park.
5 out of 5
Recommended
for Everyone
by A verified traveler from t

Posted Apr 14, 2018
Nice staff, clean rooms and hotel. Lifeguards doing awesome job, safety is taken seriously
Comment from Hotel Management
Apr 15, 2018 by Courtnee M, Hotel Management
Thank you for your feed back!
4 out of 5
Recommended
for Families
by A verified traveler

Great place to stay with your kids

Posted Apr 10, 2018
Pros: Many activities for the kids to participate in (story time, crafts, magiquest, arcade & bowling). Staff were very friendly and helpful.
Cons: Some of the room décor is a little tired and could use a refresh, bathroom light wasn't working when we arrived and had to get maintenance to come.
Location: Close to downtown Niagara Falls 5 min drive) however far enough away to get some piece and quiet from the hustle and bustle of the Falls.
Overall a good place to go with the kids with lots of activities for them to take part in. Ideally a 2 night stay is best if you want to make the most of these activities. Staff were friendly and helpful and the hotel and waterpark were clean. If planning on eating at the hotel it would be best to purchase a meal plan as meals are quiet expensive ($20 for 1 adult breakfast).
Comment from Hotel Management
Apr 15, 2018 by Courtnee M, Hotel Management
Thank you for your feed back!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 10, 2018
Great facilities and overall attention to detail. Food waa good and fresh, many options. The restaurant is not big enough to accommodate a full hotel; wait times were long for all breakfast and dinner meals.
Comment from Hotel Management
Apr 15, 2018 by Courtnee M, Hotel Management
Thank you for your feed back!
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice hotel with lots to do.

Posted Apr 9, 2018
Pros: Cleanliness, ease of check in and all the lifeguards in the water park.
Cons: When purchasing the wand for Quests, I don't believe we should have to pay to have it reactivated when returning.
Location: Niagara Falls is a wonderful place to see! Lots to see and do.
We enjoyed the hotel and all it offers. Be careful it's easy to spend lots of $$ since you have to pay for most of the extra fun busy things. There are many water slides to chose from, for the little guys and gals up to the exciting adult water slides. It was difficult to find seating at the water park now that you can purchase a cabana (yes $$) the room for those limits other seating. There are many quests to enjoy with an opportunity to rack up the steps on your smart watch while following your little one around. The buffet offered an excellent assortment of food to chose. There are 2 cafes to warm up with or to start the day. It was more economical to choose a medium pizza then to purchase it by the slice. It was very tasty and a great way to end our time at the lodge before heading home. The staff was very helpful.
Comment from Hotel Management
Apr 15, 2018 by Courtnee M, Hotel Management
Thank you for your feed back.
4 out of 5
Recommended
for Everyone
by A verified traveler from toronto

Posted Apr 9, 2018
Great environment for children, you don’t have to leave the resort you got everything you need
Comment from Hotel Management
Apr 15, 2018 by Courtnee M, Hotel Management
Thank you for your feed back!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 8, 2018
They didn’t have any plates,spoons for families with kids in case someone forget their dishes and if you don’t want to spend money on breakfast in the restaurant. For this family resort hotel they should have et least plastic plates in the room.
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Great for kids/families

Posted Apr 7, 2018
Tons of activities for children. Waterpark is top notch! Kids loved the cub club and PJ party experience! Just overall a great family experience!
Comment from Hotel Management
Apr 15, 2018 by Courtnee M, Hotel Management
Thank you for your feed back!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 4, 2018
We stayed at grand wolff suite and loved it. Lots of room and super clean.
Comment from Hotel Management
Apr 15, 2018 by Courtnee M, Hotel Management
Thank you for your feed back!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 3, 2018
Great place to take the family! Highly recommend! Only problems are its pricy, and it would be nice to have another restaurant option. Especially on long weekends... Wait an hour for a seat in their only restaurant. Do not recommend purchasing meal voutures because you wont get to use them all if the wait is long. It sounds like i am complaining but i really do love this place and so do the kids! Fun for whole family