Ratings based on 297 Verified Reviews

4.3 out of 5
92% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Very convenient to attractions

Posted Sep 25, 2017
This hotel vas very accommodating provides a nice breakfast Buffet and very convenient to the attractions
5 out of 5
Recommended
for Everyone
by A verified traveler from Pell City Al

Niagara falls

Posted Sep 22, 2017
The hotel was very convenient to the falls , breakfast was excellent and the lady preparing it was such a joy to see every morning
Comment from Hotel Management
Sep 22, 2017 by Kathleen, Hotel Management
Thank you for letting us know about your stay. It sounds like you enjoyed the breakfast and the staff was able to help with all your needs. Thank you again!
5 out of 5
Recommended
for Everyone
by A verified traveler from Miramar FL

good services and cortesy

Posted Sep 12, 2017
Everything is good about this hotel i like it. thank u very much to the staf.
Comment from Hotel Management
Sep 12, 2017 by Kathleen, Hotel Management
Thank you for taking the time to tell us about your stay! We love hearing when the staff and the stay was great. Thank you again and have a great day!
5 out of 5
Recommended
for Everyone
by A verified traveler from Grand Rapids, MI

Excellent location to the Falls

Posted Sep 8, 2017
Pros: Breakfast & location
Cons: needed room key before you are able to park. Hard to park before checking in when the few spaces are being used.
Location: many restaurant options Niagara Falls national park downtown
Nice large room, easy check-in and check-out Walking distance to the Falls Breakfast was nicely spread out, multiple options (Fresh Waffle station with 5 syrup options & whip cream - redskin potatoes - sausage - egg omelet - hard boiled eggs - oatmeal with nuts & dried fruit - cereal - fresh fruit - yogurt - coffee with flavored creamer - toast, bagels, muffins, Danishes)
Comment from Hotel Management
Sep 8, 2017 by Kathleen, Hotel Management
Thank you for letting us know about your stay. It sounds like from the large room to the breakfast we offer complementary you were very satisfied. Thank you again and have a great day!
4 out of 5
Recommended
for Everyone
by A verified traveler from Pittsburgh, Pa

Nice hotel close to the Falls

Posted Aug 23, 2017
Nice clean hotel, within walking distance to the Falls. Staff was very friendly and helpful. We stayed only one night but was pleased with the location, staff, and cleanliness of room. Breakfast in the morning was excellent!
Comment from Hotel Management
Aug 23, 2017 by Kathleen, Hotel Management
Thank you for taking the time to tell us about your stay; it sounds like from start to finish everything was as you deserve. Thank you again and have a wonderful week!
5 out of 5
Recommended
for Everyone
by A verified traveler from New York City

Posted Aug 16, 2017
Loved that it was only a few minutes away from the falls. Close to restaurants, casino and shops. The breakfast buffe was delicious. There's always hot chocolate and coffee at the lobby. Hotel staff very friendly and room was clean and comfortable. Clean pool area and loved the Jacuzzi. Highly recommend it.
Comment from Hotel Management
Aug 19, 2017 by Kathleen, Hotel Management
Thank you for your review of your stay with us. It sounds like from the rooms to the breakfast and coffee station everything was great. Thank you for recommending us and and we hope to see you again if you are in the area in the future. Have a terrific weekend!
4 out of 5
Recommended
for Everyone
by A verified traveler from Orlando, Fl

Nice hotel

Posted Jul 1, 2017
The new GM Mr Santiago was not management material, no eye contact or pleasant words. The entire staff was great, housekeeping to the window washer would greet you. Amie night clerk was very professional and should be with the guest more for good representation of the hotel
Comment from Hotel Management
Jul 3, 2017 by Kathleen, Hotel Management
Thank you for taking the time to let us know about your stay. I am happy to hear that the staff was able to make your stay great. Thank you again and have a wonderful day!
5 out of 5
by A verified traveler

Niagara

Posted May 26, 2017 on Hotels
Always love staying at the Hampton on the Falls.
Comment from Hotel Management
May 29, 2017
Thank you for your 5 star review It sounds like everything was as you always expect while you were here. Thank you again and have a wonderful week!
4 out of 5
by A verified traveler

Posted May 26, 2017 on Hotels
Nice friendly staff and clean hotel.
Comment from Hotel Management
May 29, 2017
Thank you for telling us about your stay! It sounds like you enjoyed it and that the staff made it that way! Have a great day!
5 out of 5
by Fernando

Posted May 10, 2017 on Hotels
Comment from Hotel Management
May 12, 2017
Thank you for your review we love hearing from our guests.