Ratings based on 346 Verified Reviews

4.3 out of 5
92% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

Close to the border

Posted Feb 18, 2018
Noisy neighbours, could hear people talking in the corridor.
Comment from Hotel Management
Feb 19, 2018 by kathleen, Hotel Management
Thank you for letting us know about your stay. I do apologize that it was not as quiet as you would have liked. Thank you again and have a terrific day!
4 out of 5
Recommended
for Everyone
by A verified traveler

Good location

Posted Feb 18, 2018
Pros: Comfortable
Cons: Chairs in room stained, with what I don't know
Location: Good location near falls and close to shopping
Good breakfast,fast check in and politie staff.Very good cookies as well.
Comment from Hotel Management
Feb 18, 2018 by Kathleen, Hotel Management
Thank you for your review about your stay! It sounds like from start to finish everything was great. Have a wonderful day!
5 out of 5
Recommended
for Everyone
by A verified traveler

Few hands

Posted Feb 4, 2018
Good. Fine. Fun. Free parking. Free breakfast. Affordable. Just right!
Comment from Hotel Management
Feb 8, 2018 by Kathleen, Hotel Management
Thank you for the glowing review we love hearing when our guest leave the hotel completely satisfied.
4 out of 5
Recommended
for Everyone
by A verified traveler from Kane, PA

Amazing staff

Posted Jan 29, 2018
Pros: The staff
Cons: We had a water leak issue in our bathroom
Location: Casino is right there, no need to drive
The staff was incredible. Everyone was so helpful and extremely kind. My husband and I couldn't get over it. Everyone went out of their way to speak to you and make sure you were taken care of.
Comment from Hotel Management
Jan 31, 2018 by Kathlee, Hotel Management
Thank you for the comments about your stay. It sounds like the staff made a big impression on your visit. I will pass on to the entire staff to keep up the great work.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 21, 2018
Excellent stay. Within walking distance to most everything
Comment from Hotel Management
Jan 22, 2018 by Kathleen, Hotel Management
Thank you for the review of your stay! It sounds like we were close to everything you wanted to see and do. Thank you again!
4 out of 5
Recommended
for Everyone
by A verified traveler from Cali

Posted Dec 23, 2017
Very nice and accommodating staff. Nice coffee and hot chocolate table set up at the lobby, perfect for the cold weather. I would recommend to family and friends.
Comment from Hotel Management
Dec 23, 2017 by Kathleen, Hotel Management
Thank you for letting us know about your stay! It sounds like you enjoyed the 24 hour coffee bar. Thank you again and have a wonderful day!
5 out of 5
Recommended
for Everyone
by A verified traveler from Florida

Great Stay

Posted Dec 18, 2017
Pros: Breakfast, Staff, Room cleanliness,
Cons: Need Some Water bottles in Rooms
Location: Niagara Falls, Misty Boat ride, Wax Museum, Rain Forest Cafe, Cave of Winds. Niagara Falls State Park.
I stayed 2 nights here.It was really good to stay, Staff, Rooms and all the facilities were exceptional. Best thing is morning very good hot breakfast includes many choices to eat. The only sad thing was I lost my Aviator type Shades on the 2nd day. But I might be my mistake also because I kept it in the room when I'm going out to watch Niagara Falls.
Comment from Hotel Management
Dec 21, 2017 by Kathleen, Hotel Management
Thank you for telling us how great your stay was. It sounds like you were able to enjoy yourself and everything we have to offer. Thank you again and have a wonderful day!
4 out of 5
Recommended
for Everyone
by A verified traveler from toronto, on canada

close to the falls

Posted Nov 29, 2017
Pros: staff went out of their way
wonderful staff,great breakfast, easy and free parking.Comfortable beds but room a bit small
Comment from Hotel Management
Nov 30, 2017 by Kathleen, Hotel Management
Thank you for letting us know about your stay. It sounds like you enjoyed yourselves.
5 out of 5
Recommended
for Everyone
by A verified traveler

Near the falls and casinos

Posted Nov 23, 2017
Had a good time. Enjoy the breakfast. Parking close by.
Comment from Hotel Management
Nov 24, 2017 by Kathleen, Hotel Management
Thank you for your review. It sounds like you had a wonderful time!
5 out of 5
Recommended
for Everyone
by A verified traveler from ontario, canada

Posted Nov 20, 2017
We had a safe and comfortable stay... the hotel staff are nice and accommodating.
Comment from Hotel Management
Nov 20, 2017 by Kathleen, Hotel Management
Thank you for the kind words about your stay. It sounds like from start to finish everything was great!