Ratings based on 1,756 Verified Reviews

3.5 out of 5
75% of guests recommend
3.7 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from New Jersey

Nice renovations

Posted Jan 14, 2018
Newly renovated hotel is very nice. Room was very cozy. Bed was very comfortable. Only flaw was running toiletwhich wasn't a problem. Staff was very friendly. The price was excellent for the quality of the hotel. We would definitely stay here again.
Comment from Hotel Management
Jan 17, 2018 by John B, Hotel Management
Thank you for the kind words. I hope to have you back with us again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location and staff. Washrooms are starting t

Posted Jan 3, 2018
The location, staff amd price are great. The wazhrooms are starting to look like they need some work. Ive stayed here before and you can definitely see the wear happening.
Comment from Hotel Management
Jan 4, 2018 by John B, Hotel Management
Thank you for staying with us, we hope you return again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from mexico

Waterfall hotel

Posted Dec 29, 2017
It was a great experience not only see waterfall but stay at your hoktel was great Thanks for your support Regards
Comment from Hotel Management
Jan 3, 2018 by John B, Hotel Management
Thank you for sharing your experience. Very happy to hear you enjoyed your stay.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 26, 2017
Very close to Niagara Falls. You can go walking. Very clean and very nice staff
Comment from Hotel Management
Jan 3, 2018 by John B, Hotel Management
Thank you for staying with us.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 21, 2017
We had a nice clean comfortable room overlooking the falls.
Comment from Hotel Management
Jan 3, 2018 by John B, Hotel Management
Thank you for staying with us. We hope you return soon.
3 out of 5
by A verified traveler from Niantic, CT

Close to falls

Posted Dec 16, 2017
Pros: Close to falls
Cons: Working Lobby coffee maker
Coffee maker in Lobby did not work. No one seemed to care
Comment from Hotel Management
Jan 3, 2018 by John B, Hotel Management
I'm sorry to hear about your experience with us. We hope you return and give us an opportunity to provide better service.
5 out of 5
Recommended
for Everyone
by A verified traveler from toronto

Posted Nov 30, 2017
Place was great. Nice and close to the Falls and the Casino.
Comment from Hotel Management
Jan 9, 2018 by John B, Hotel Management
Thank you for staying with us, hope to see you again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 28, 2017
Hotel staff was friendly and accommodating. Rooms were comfortable and clean. Hotel location was convenient
Comment from Hotel Management
Jan 9, 2018 by John B, Hotel Management
Thank you for choosing us, hope you come back soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from Canada

Good Room overall

Posted Nov 26, 2017
Pros: Easy to get to close to the falls
Cons: Location of elevators
Location: Niagara Falls. Military outlet Mall. Maid of the mist ride sightseeing
The Hotel is close to the falls and our room faced the parking lot . The staff were friendly there was a ball tournament going on during our stay so lots of children playing in and out of the elevators. Elevators are located directly in front of a pillar that you must go around every time you enter and exit rather annoying really. Restaraunt (anchor Bar is attached to the Hotel easy to get food
Comment from Hotel Management
Jan 9, 2018 by John B, Hotel Management
Thank you for staying with us, hope your next stay with us is a bit more peaceful.
4 out of 5
Recommended
for Everyone
by A verified traveler from Louisville, ohio

Nice hotel close to the falls

Posted Nov 20, 2017
We had a really great time at the falls . The hotel was a very good choice to go with . We were only a few mins walking distance to the falls from the hotel. The hotel is a good hotel and has very nice staff there . Downfalls that we had they charge 10 dollars a day to park there even tho you are staying there . The pool is in the open to everyone . Its in a big area that makes it cold to be in because of that . The room was good but the shower lacked completely . The curtain was barely holding on and did not keep the water in the shower and the water went from hot to cold to really hot without touching it . Overall would stay there again but could use some improvement.
Comment from Hotel Management
Jan 9, 2018 by John B, Hotel Management
Thank you for choosing us, we hope you come back to us soon.