Ratings based on 2,823 Verified Reviews

4.1 out of 5
83% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto, ON

Excellent Hotel, Clear view of the Falls.

Posted Jun 22, 2017
Pros: - Everything is clean and well maintained. - Staff is friendly. - Easy check in and check out.
Cons: - Wifi could be free/included in the cost. It is extremely fast.
Location: A bit of a walk from Clifton Hill/ attractions however very enjoyable.
Second visit. Excellent Hotel, Clear view of the Falls. - Wifi is 15.95 plus fess and tax however it is extremely fast. - Everything is clean and well maintained. - Staff is friendly. - Easy check in and check out. One note to anyone going with family, the higher the room the better the view.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good Location

Posted Jun 4, 2017
Pros: Lobby area was pleasant, room comfortable
Cons: Clean the windows for viewing without finger marks etc on them, bathroom door and walls needs attention.
Location: Close to everything
Location is good, bathroom was not clean, the door and walls or the bathroom were dirty and needed to be cleaned. Niagara falls view, but windows were not clean and had previous patrons finger marks etc on the windows, ( dirty windows in general )
Comment from Hotel Management
Jun 5, 2017 by Pauline, Hotel Management
Hello Anonymous, Your satisfaction is very important to us and we try hard to make sure that all of our guests have a rewarding experience at our hotel. Your review will help us make the necessary improvements in our housekeeping services, as it was discussed during our most recent team meeting. We apologize that the cleanliness was not up to our standards and assure you this is not typical of our hotel. We hope that next time you’re in the area you will consider staying with us again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Amazing!

Posted May 26, 2017
Bed comfy, place spotless, great view and accessibility to everything.
Comment from Hotel Management
May 29, 2017 by Ashley , Hotel Management
Good Day Anonymous, We were very pleased to hear that you enjoyed the service and amenities that Marriott on the Falls was able to offer you throughout your stay. We hope to get the opportunity to be your hosts in the near future. Kindest regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto, ON

Nice...scratch that..Perfect view of the falls.

Posted May 25, 2017
Pros: The Rooms are clean, and very good in Size. The staff is helpful. Cost for WiFi; 9.95 general browsing or 16.95 if you want to use YouTube/Netflix/
Cons: N/A
Location: So the hotel is at the end of Fall and there is bit of walk but very enjoyable. Highly recommended.
Easy and quick check in, pleasant staff. Very clean. We arrived early but were able to get a room early. Were offered $20 upgrade to Falls view but it was totally worth it.
Comment from Hotel Management
Jun 5, 2017 by Pauline, Hotel Management
Good Day Moeeed, Thank you for your positive feedback on the recent renovations of the hotel. As a repeat guest your feedback is important to us. We greatly appreciate the comments you have shared regarding the service and amenities. We hope to see you soon. Thank you so much for your loyalty.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 25, 2017
Excellent customer service, great location with outstanding views of the falls from higher floors.
Comment from Hotel Management
Jun 2, 2017 by Ashley , Hotel Management
Good Day Anonymous, We want to thank you for your positive feedback regarding the service you received and will certainly share this great feedback with our team. We hope to get the opportunity to see you again in beautiful Niagara Falls.
5 out of 5
Recommended
for Families
by A verified traveler from Newmarket

Great Stay at The Marriott on the Falls!

Posted May 17, 2017
Pros: Service, location, room, view, cleanliness, newness, parking, lobby, Starbucks in lobby, express elevators to upper floors
Cons: Breakfast was too expensive
Location: 15 minute walk to the falls, plenty of restaurant options within 5 minute walk, Clifton Hill 30 minute walk away with things to see the whole way ther
This hotel exceeded my expectations - even after I had done extensive research prior to booking a hotel at the falls and concluded that it would be my best bet. Everything was perfect - the queen deluxe room is very large and well appointed (perfect for my two young kids to run around) and the view over the falls was amazing! Everything was in pristine condition, the room was quiet, the staff was friendly, polite, efficient yet unobtrusive. I loved the location at the end of Fallsview road - away from the thick of the crowds but still right in the middle of everything. If I were to visit Niagara Falls again, I would undoubtedly stay at the Marriott on the Falls!
Comment from Hotel Management
May 29, 2017 by Ashley , Hotel Management
Good afternoon Jessica, It is great to read that every aspect of your stay was brilliant. Thank you for this amazing review and we look forward to hosting you when you return. Kindest regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from hamden ct

Hotel looked better then ever clean

Posted May 16, 2017
I have been staying there for over 10 years one of the better ones around view is nice and clean
Comment from Hotel Management
May 29, 2017 by Ashley , Hotel Management
Good Day Marco, Thank you very much for your comments concerning your recent stay with us. We pride ourselves on providing each guest with a brilliant experience and we are delighted to have achieved this during your stay. Kindest regards,
4 out of 5
Recommended
for Everyone
by A verified traveler from washington state

Great hotel friendly staff

Posted May 16, 2017
We enjoyed our stay. Staff was friendly and very helpful. Would stay there again when we come back to visit again
Comment from Hotel Management
May 17, 2017 by Pauline, Hotel Management
Good Day Krista, We are very pleased to hear that you enjoyed the service that Marriott on the Falls was able to offer you throughout your stay. We hope to get the opportunity to be your hosts in the near future.
5 out of 5
Recommended
for Everyone
by A verified traveler from Augusta, GA

Great hotel with a great view of the Falls!

Posted May 16, 2017
Wonderful time at the Falls, the movies at Table Rock, and the casino!
Comment from Hotel Management
May 17, 2017 by Pauline, Hotel Management
Good Day Jennie, Thank you for your comments regarding your stay with us. We greatly appreciate your loyalty and hope that we can once again exceed your expectations on a future trip to our property.
5 out of 5
Recommended
for Everyone
by A verified traveler from singapore

Nice hotel overlooking the falls

Posted May 16, 2017
I was offered an upgrade from most basic room to superior room with river view for only CAD15. Really good deal that should continue to be offered to customers.
Comment from Hotel Management
May 29, 2017 by Ashley , Hotel Management
Good Day Wilson, It is great to read that every aspect of your stay was brilliant. Thank you for this amazing review and we look forward to hosting you when you return. Kindest regards,