Posted Dec 12, 2016
been here a few times in the past, always great food at the restaurant.
This time around was not pleased as expedia's deal with the hotel is no deal, the normally free parking was suddenly $15 per day, and ad in an $8 dollar facility fee that's not there on a normal booking and everything saved was gone and it cost almost $5 per night more.
We were not happy with the rude guests in the room next to ours laughing loudly and yapping until 2am in the morning when we called the front desk and complained, it still took over 15 minutes before they quietened down.
The bathroom floor was like ice, I mean cold enough that you had to stand on a towel as it was to cold to stand on in bare feet. (room 225)
Other wise we had a good 2 nights stay there.
OH yes, if Old Stone Inn reads this, please change your pool hours it would be so nice to go for a morning swim at say 6:30 or 7 am,,,,, by 10 am most people like us would be gone out touring for the day.
Comment from Hotel Management
Dec 16, 2016 by Nicholas Johnstone Duty Manager, Hotel Management
Thank You very much for sharing your feedback. I will be happy to share your comments with our staff to ensure continuous improvement with our in room amenities. I am truly sorry for the noise disruptions during our stay. I am glad you reported this incident as staff works diligently to ensure all guest's are happy! Due to our pool's proximity to rooms, it opens slightly later – I apologize for any inconvenience this has caused. I am happy you enjoyed your stay and we look forward to seeing you again!