Ratings based on 2,081 Verified Reviews

4.1 out of 5
89% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

good distance

Posted Apr 24, 2017
Pros: it was clean
Cons: I would improved the carpet at the entrance
Location: the location was perfect
Customer service was Excellent The Room was clean the distance from the hotel to Niagara falls was very good the price was affordable for our family.
1 out of 5
by A verified traveler from New york

terrible service

Posted Apr 20, 2017
Pros: terrible hotel
Cons: training .customer service
Location: parking space is dirty and cigarettes buds.....
ramada niagara falls by river .i was with my family for visit in CANADA .front desk person can not find expedia reservation.more than 35 minutes.give us papers for our rooms. 3rd floor forgets to give us keys.when i come down for keys clerk was on the phone did not i was there than from back office frontdesk girl give me keys. i booked 2 rooms. one room give me expedia price.2nd room he charge me extra price.rooms are not clean shower were not working .internet is not work .towels were dirty.we spend very bad night.big name very very bad sevice.at hotel.
3 out of 5
Recommended
for Everyone
by A verified traveler from New Jersey

Posted Apr 19, 2017
Cons: Have a fridge in the room.
Location: Everything is close by Niagara Fall, restaurants etc.
It was ok. It could of been better. No fridge in room.
4 out of 5
Recommended
for Everyone
by A verified traveler

decent hotel but should we be paying for parking?

Posted Apr 19, 2017
Parking at the hotel should be complementary, I believe it's a rip off.
3 out of 5
Recommended
for Everyone
by A verified traveler

Fine for price. Cheap and cheerful

Posted Apr 18, 2017
Easy to find, plenty of parking, staff friendly enough. Room as expected for price, decent size, beds comfortable, bathroom clean. Pool an added bonus. Will be extra convenient when the ihop opens up on the doorstep. Would probably try and get a little closer to the falls next time but, for the price, the hotel is fine.
4 out of 5
Recommended
for Families
by A verified traveler from Ontario

Family get away.

Posted Apr 16, 2017
Pros: Friendly staff and very clean.
Cons: Internet.
Location: Great location,...close to Falls and downtown core
The staff were very nice when we arrived. The room was very clean. The internet could use some improving. We really enjoyed are stay here but the only thing that we were some what grieved about was that the front desk staff allowed excessive noise in the entrance of building from a bunch of young gals / cheerleading squad go longer than it should have,...especially considering that it was already late in the evening and people were trying to sleep.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice balance between price and distance from Falls

Posted Apr 15, 2017
No food options at the hotel though iHop will open soon. Close to bus terminal so you can get transport to the Falls or to Toronto easily. Friendly staff and a comfortable stay.
Comment from Hotel Management
Apr 16, 2017 by Ramada Management, Hotel Management
Thank you for sharing your experience. We are glad you had a comfortable stay during your time here in Niagara Falls. Please know we will pass your comments on to our entire team. We hope to have the opportunity to welcome you back to Ramada in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler from Long Island, NY

Good hotel close to the Falls

Posted Apr 14, 2017
We took a road trip to the Falls for 4 days. The hotel was 6-7 mins away from the Falls. Very convienient. Overall the staff was very nice. We had a great time.
Comment from Hotel Management
Apr 16, 2017 by Ramada Management , Hotel Management
Thank you for taking the time to share your experience. We are glad you enjoyed your stay with us and appreciate the kind words about our staff. Please ensure we will pass your comments on to our entire team. We hope to have the opportunity to welcome you back to Ramada in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler from A

Nice and clean

Posted Apr 9, 2017
We stayed for 1 night. Room was clean. My only complaint are the beds. Beds are springy and uncomfortable.
Comment from Hotel Management
Apr 10, 2017 by Ramada Management , Hotel Management
Thank you for sharing your experience. We appreciate the feedback and glad you enjoyed your stay at Ramada. We do hope to have the opportunity to welcome you back in the near future.
4 out of 5
Recommended
for Everyone
by A verified traveler from Barrie

Nice hotelby the river

Posted Apr 2, 2017
Had a enjoyable stay at the Ramada. The only blemish was a youth hockey team on the same floor and the kids were running up and down the halls making lots of noise. Our 2 year old had difficulty sleeping. The hotel staff were amazing and allowed us to switch rooms. Other than that I would highly recommend the Ramada. The pool and hot tub were nice. As well, we did not have to pay for parking.
Comment from Hotel Management
Apr 3, 2017 by Ramada Management, Hotel Management
Thank you for taking the time to share your experience. We are glad to hear our staff was able to help make your stay an enjoyable one. We hope to be able to welcome you back to Ramada in the near future.