Ratings based on 873 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
95% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.6 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
by A verified traveler

Should be all nonsmoking rooms not first come firs

Posted Aug 29, 2015
After moving to non smoking next day tv died had to get new one
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 29, 2015
Room was beautiful and clean. Hotel facilities, spa, pool, fitness center and even restrooms were immaculate. Would definitely recommend it.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 28, 2015
Casino was nice , the rooms were nice , but for the price it seems like it should've been cleaner. There was dust on tops of mirrors, top of headboard, pictures, etc.
4 out of 5
Recommended
for Everyone
by A verified traveler from Cardiff, UK

Huge rooms & close to the falls

Posted Aug 28, 2015
We'd come from a 5 night stay in NYC so the spacious rooms at the Seneca was particularly appreciated. We'd booked for one night so that we could have some time to see Niagara Falls - position of the hotel is great - 5 minute walk and you're there. I'm not sure whether the majority of people staying here actually come for the falls - the casino always seemed really busy during the day. We were well looked after by the staff - lots of mentions about our accents and also both an offer of early check in and late check out. We took advantage of a new member offer so had a complimentary $10 each to use on the slots which provided a bit of easy entertainment in the evening. We ate in the buffet restaurant which was good value, and offered lots of variety (maybe not the tastiest in the world but very convenient and the waitresses were always super friendly) If I were going to the falls again I'd stay again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Queens, NY

Nice hotel

Posted Aug 27, 2015
Pretty nice hotel, walking distance to the falls. Not much to do around the area. Walking distance to Canada.
2 out of 5
by A verified traveler

Posted Aug 27, 2015
look out they put popcorn and candy in the room. they were very expensive kind . we did not ask for it . we did not eat it or take it home with us and told the check out clerk this. Get home and find out they charged us any way . rip off and unfair business practices. wont go again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Irvine, CA

walking distance to the falls

Posted Aug 24, 2015
Pros: the room we were given had a very good view of Canada and surroundings...
Cons: had to show ID for our 21 year old son every time we walked through the Casino.
Location: very close to the falls. Must do the Jet tours too...
about 3 blocks away from the falls. Nice, convenient and clean hotel
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 24, 2015
Nice stay. Good for the price. ..............!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
5 out of 5
Recommended
for Everyone
by A verified traveler from italy

ottimo a due passi dalle cascate

Posted Aug 21, 2015
Pros: stanza grande con bagno con doccia a "cascata" e la possibilità di chiudere la stanza da letto dato che la stanza era comunicante in caso di famiglia
Cons: Se ci fosse anche la colazione compresa sarebbe il massimo.
Location: Consiglio: chiedere una stanza ad i piani alti per lo splendido panorama sulle cascate.
ottimo anche per il rapporto qualità/prezzo, A due passi dalle cascate del Niagara e la presenza del casinò interno permette un gradito diversivo serale (anche perchè nella parte americana alla sera non c'è molto da fare).
4 out of 5
Recommended
for Everyone
by A verified traveler from Chicago

Average hotel

Posted Aug 20, 2015
Average hotel, but from what I've seen around is the best option if you want to stay on the US side. In the lobby you can smell the cigarette smoke so if you have asthma or can't stand the smoke you should think twice before booking. One night we bought a bottle of wine from a store and I was very disappointed when I was charged 6$ just for renting a corkscrew.