Get an overview of this hotel4-star Niagara Falls hotel in Downtown Niagara Falls, near American Falls

Popular property highlights

Free WiFi
Indoor pool
24-hour business center
Laundry facilities
Smoke-free property

Location

Located in Downtown Niagara Falls, this hotel is within a 15-minute walk of Conference Center Niagara Falls, American Falls, and Aquarium of Niagara. Niagara Falls State Park and Bridal Veil Falls are also within 1 mi (2 km).

Hotel Features

This smoke-free hotel features 3 restaurants, a full-service spa, and an indoor pool. WiFi in public areas is free. Other amenities include 2 bars/lounges, a 24-hour fitness center, and a coffee shop/café.

Room Amenities

All 392 rooms provide conveniences like refrigerators and microwaves, plus free WiFi and flat-screen TVs with cable channels. Room service, coffee makers, and free bottled water are among the other amenities available to guests.

 Guest Highlights

Our Guests Love
  • Good location
  • Helpful staff
  • Clean guestrooms
  • Guestroom size
  • Comfy beds and overall room comfort
Our Guests Note
  • Bathrooms could've been nicer

Sheraton at the Falls, Niagara Falls, NY

Hotel Amenities

Hotel Amenities

Sheraton at the Falls, Niagara Falls, NY features a full-service spa, 2 spa tubs, an indoor pool, and a 24-hour fitness center. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a grocery/convenience store. Guests can unwind with a drink at one of hotel's 2 bars/lounges. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a 24-hour business center and meeting rooms. 8 meeting rooms are available. This business-friendly hotel also offers spa services, tour/ticket assistance, and an arcade/game room. For a surcharge, a roundtrip airport shuttle (available 24 hours) is offered to guests. Parking is available onsite for a surcharge.

Sheraton at the Falls, Niagara Falls, NY is a smoke-free property.

  • Airport transportation (surcharge) 
  • Arcade/game room 
  • Conference space 
  • Total number of rooms - 392 
  • 24-hour front desk 
  • Porter/bellhop 
  • Number of floors - 6 
  • ATM/banking 
  • Indoor pool 
  • Number of bars/lounges - 2 
  • Breakfast available (surcharge) 
  • Laundry facilities 
  • Safe-deposit box at front desk 
  • Multilingual staff 
  • Coffee shop or café 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • 24-hour fitness facilities 
  • Full-service spa 
  • Computer station 
  • Free WiFi 
  • Billiards or pool table 
  • Grocery/convenience store 
  • Tours/ticket assistance 
  • Number of spa tubs - 2 
  • Meeting rooms 4 
  • Luggage storage 
  • Conference center 
  • Self parking (surcharge) 
  • Number of restaurants - 3 
  • 24-hour business center 
  • Number of meeting rooms - 8 
  • Smoke-free property 
  • Spa services on site 
  • Television in common areas 
  • Year Built 1975 
  • Number of buildings/towers - 1 

Family Friendly Amenities

  • Family Hotel  
  • Indoor pool  
  • Free Wi-Fi  
  • Grocery/convenience store  
  • Laundry facilities  
  • Arcade/game room  
  • Refrigerator  
  • Microwave  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Room Amenities

  • Premium TV channels 
  • Air conditioning 
  • In-room climate control (air conditioning) 
  • Phone 
  • Refrigerator 
  • Coffee/tea maker 
  • Free bottled water 
  • Microwave 
  • Daily housekeeping 
  • Turndown service 
  • Private bathroom 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Shower only 
  • Iron/ironing board 
  • Desk 
  • Cable TV service 
  • Flat-panel TV 
  • Free WiFi 
  • Blackout drapes/curtains 
  • In-room safe (laptop compatible) 
  • Room service (limited hours) 
  • Free cribs/infant beds 
  • Connecting/adjoining rooms available 
  • Rollaway/extra beds (surcharge) 

Where to Eat

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11 AM.

TGI Fridays - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.

Starbucks Cafe - This bistro specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Open daily.

Sweet Treats Shop - This bistro specializes in American cuisine and serves light fare only.

Rainforest Cafe - This family restaurant specializes in American cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.

Room service (during limited hours) is available.

Nearby Things to Do

2 spa tubs are on site along with an indoor pool. Other recreational amenities include a 24-hour fitness center.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including hydrotherapy.

  • Hydrotherapy treatments 
  • Sauna in spa 
  • Body treatments 
  • Facial treatments 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • Roll-in shower 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time starts at 4 PM

Special check-in instructions:

24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.00 per night.
  • Free cribs (infant beds)!

Pets

  • Pets stay free
  • Dogs only
  • Up to 40 lb
  • Specific rooms only
  • Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Pets allowed (no fees)

Fees

You'll be asked to pay the following charges at the property:
  • Resort fee: USD 19.95 per accommodation, per night
The resort fee includes:
  • Internet access
  • In-room coffee
  • In-room bottled water
  • Laundry facilities
  • Self parking
  • Parking
  • Additional inclusions
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: between USD 15 and USD 40 per person (approximately)
  • Airport shuttle fee: USD 50 per person (one way)
  • Self parking fee: USD 20 per night
  • Rollaway bed fee: USD 25.00 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

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  • Sheraton Hotel Falls
  • Niagara Falls Sheraton
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  • Sheraton Falls Niagara Falls
  • Sheraton At The Falls Hotel Niagara Falls

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. This property allows pets in specific rooms only. Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.


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