Ratings based on 1,847 Verified Reviews

3.7 out of 5
78% of guests recommend
3.8 Room cleanliness
3.7 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from Montreal, Canada

Highly crowded old hotel

Posted Oct 16, 2017
The hotel needs renovation badly. The carpets are old and worn out and looks dirty.
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto, ON

Really nice hotel for the price.

Posted Oct 16, 2017
Really nice hotel for the price, not far from everything. Checked in and was greeted by the employers. As well as they gave us coupons for restaurants around the area which was very nice. As soon as we got into the room, it was very nice and very clean. No problems with bathroom and anything else, would recommend to anyone that needs an affordable stay.
3 out of 5
Recommended
for Everyone
by A verified traveler from Ontario

TV wasn't working properly, no extra chair in room

Posted Oct 16, 2017
Pros: Closeness to main attractions
Cons: Check sinks for stoppers/TV properly functioning.
Location: Anything a person could want all there!
Had to pay for parking and other fee that I really didn't notice because it was in the fine print, always read the fine print, I think it should be in bolder print. Stay was good otherwise.
2 out of 5
by A verified traveler from london, ontario

No wifi

Posted Oct 12, 2017
There was no wifi for all 3 days we stayed there. We were on the 7th flr. Explained it t the staff but were brushed off. The pool and hot tub where filthy and looked brown. View was great but with no wifi had to use own data and coildnt get in the pool to chill.
4 out of 5
Recommended
for Everyone
by A verified traveler from Southwest Ontario

Wedding and anniversary celebrations.

Posted Oct 11, 2017
Pros: Room size and clean.
Cons: Pool could be cleaner..
Location: Easy access to bus or taxi and walked most places. Just far enough away to be relaxing.
Convenient and close enough to be happy with traffic and noise volumes. Safe walk to the falls. Great food within walking distance. Staff was nice, cleaning staff awesome. See you again. Jim
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 11, 2017
Pros: The cleanliness of the bedrooms
Cons: Reduce the smell in reception area. It doesn't give the right ambience .
Lovely clean rooms , but there was a smell of chlorine as you entered the reception area due to the pool being nearby.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 10, 2017
Great hotel for the price. Clean and comfortable, was here for business.
4 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Great price within walking distance to falls

Posted Oct 9, 2017
Pros: Great central location
Cons: Not charge for parking because it really is not on the main strip.
Location: Clifton Hill, Niagra Falls and restaurants of all kinds are near by
Easy check in and out with pool and hot tube. Walk to everything in Niagra Falls. You get discounts for the very expensive restaurants in Niagra Falls area. Great value for the money. Would stay again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very good hotel for the price you pay

Posted Oct 8, 2017
We had great experience of checking in and checking out of hotel. The stay at hotel was comfortable. Must say this is very good place to stay for the price you pay. Just be beware that there is parking (& some other ) fees (some $18 odd) hidden which you would not see here on Expedia but will know only after you reach the hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler from toronto

Loved it

Posted Oct 8, 2017
Very comfortable and clean. Room size was great. Housekeeping was very kind and fast. Would definitely stay here again.