Ratings based on 389 Verified Reviews

3.6 out of 5
78% of guests recommend
3.8 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Couples
by A verified traveler from Reading,Pa

Niagra Falls Visit

Posted Dec 22, 2016
Pros: Close to the Falls and a good rate
Cons: Make breakfast till 10:00am
Location: Niagra Falls and shopping
Nice hotel. Room clean and spacious. Heat worked very well. Bed very comfortable. John M at front desk was very kind and courteous to us and gave us directions to the Falls. We rang the bell at the desk and he said he would be with us in a minute which he was. When he arrived to help us he was very friendly.
Comment from Hotel Management
Dec 22, 2016 by Robert Chapman, GM, Hotel Management
Hello Amy, Thank you for the kind words on your recent visit to the Super 8. We are very happy to hear that you enjoyed your stay. Thank you and Merry Christmas from Robert and Staff
4 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel for the moneuy

Posted Nov 14, 2016
Location: Great shopping
Rooms have recently been updated. Clean & very comfortable.
Comment from Hotel Management
Nov 18, 2016 by Robert Chapman, GM, Hotel Management
Thank you for choosing the Super 8.
4 out of 5
Recommended
for Everyone
by A verified traveler from US

Posted Oct 31, 2016
Our stay at Super 8 was very nice. The staff, especially Bob, was very helpful. Bob was really enthusiastic about the Niagara Falls area and shared a lot of info. I enjoyed the continental breakfast, especially the Belgian waffles.
Comment from Hotel Management
Nov 1, 2016 by Robert Chapman, GM, Hotel Management
Hello Jean Thank you for taking part in the survey about your stay at the Super 8 Niagara Falls, NY. I see that your stay was enjoyable. We do hope to see you again. Thanks Robert and Staff
4 out of 5
Recommended
for Everyone
by A verified traveler

Niagara super8

Posted Oct 24, 2016
Goodvalue....wish microwave came in room and better tv options
Comment from Hotel Management
Oct 27, 2016 by Robert Chapman, GM, Hotel Management
Hello Super 8 Friend. Thanks for the kind words and for choosing the Super 8 during your visit to Niagara Falls, NY. I glad to see that you enjoyed yourself. Thanks Robert and Staff
3 out of 5
Recommended
for Everyone
by A verified traveler from US

Not bad hotel for a short stay..

Posted Oct 18, 2016
Location: Falls, shopping outlets, hard rock cafe, buzzys pizza across the street is clean, tasty, friendly staff!!
Relatively clean except carpets. Super8 needs to use some form of air refresher...staff really friendly.. Correction, the guy at the front desk was excellent!!! I give him 10 stars! Good location, near to outlet and 5 mins drive to falls!
Comment from Hotel Management
Oct 20, 2016 by Robert Chapman, GM, Hotel Management
Hello Richard, Thank you for the kind words and for choosing the Super 8. I am glad that I was here to help.
4 out of 5
Recommended
for Everyone
by A verified traveler from Toledo, OH

The Super 8 Niagara was clean and quiet

Posted Oct 13, 2016
Pros: My girlfriend and I had a great time just hanging out in the room and watching football.
Cons: Since it was cold outside our a/c kept cutting off. We just opened a window but that is a little hard to regulate.
Location: Location was near many restaurants including a Pizza Hut that still has salad bar and pizza buffet! Went to the Seneca Hotel and Casino twice.
The Super 8 Niagara was a great hotel for the price we received. I had a king room and it was clean and quiet. Robert the general manager was very knowledgeable about the area and gave me several activities that were a must see during my stay.
Comment from Hotel Management
Oct 20, 2016 by Robert Chapman, GM, Hotel Management
Hi Rob, Thank you for choosing the Super 8. I am glad that we were able to meet all your needs. Thanks Robert and Staff
5 out of 5
Recommended
for Everyone
by A verified traveler

located between Niagara falls and buffalo

Posted Oct 1, 2016
Pros: Easy to find, had restaurants close by. Friendly staff.
Location: Driving distance to the falls.
Needed a location outside of the buffalo area. Spent the day at the falls before heading to neighboring towns.
Comment from Hotel Management
Oct 8, 2016 by Robert Chapman, GM, Hotel Management
Thank you for the kind words and for choosing the Super 8 for your vacation. Glad to see that we met all your traveling needs. Thanks Robert and Staff
1 out of 5
by A verified traveler

On the main street close to attraction points.

Posted Sep 19, 2016
Pros: Nothing.
Cons: Noise. Someone walks on the 2nd floor can be heard by 1st floor guests.
Location: Restaurants, mall, Niagara Falls.
Terrible, room is not sound-proofed. Couldn't sleep at night. I was staying on the 1st floor, when guests on the 2nd floor walked, I could hear the sound. Unfortunately that night, guests above my room walked from 10:30 pm to after mid-night until I complained to the front desk; then started walking again from 5:00 am next day.
Comment from Hotel Management
Nov 1, 2016 by Robert Chapman, GM, Hotel Management
Hello Friend, Thank you for taking the time for the survey. I see by your comments that there was a noise issue. When you advised the staff of the issue it is addressed they call or go to room. I am sorry that other guests have different schedules. Thanks Robert
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel

Posted Sep 13, 2016
Bob was funny and friendly, he's great with names...I enjoyed my over all stay
Comment from Hotel Management
Sep 13, 2016 by Robert Chapman, GM, Hotel Management
Thank you my friends
4 out of 5
by A verified traveler

Posted Sep 4, 2016
Overall good, walls between rooms are thin so you could hear people talk next room in the night
Comment from Hotel Management
Sep 8, 2016 by Robert Chapman, GM, Hotel Management
Thank you for choosing the Super 8. We are glad that you enjoyed your stay. I am sorry about the noise. Thanks Robert and Staff