Ratings based on 577 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
78% of guests recommend
3.8 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler from toronto

Good location

Posted Mar 21, 2016
Renovations look nice but beds are very uncomfortable and bathrooms are horrible
Comment from Hotel Management
Mar 27, 2016 by Robert Chapman, GM, Hotel Management
Thank you for taking part in the survey about your recent stay. I am happy to see that you liked the renovations to the rooms. However, I am sorry about the issues you had, but I promise we are working it. Robert and Staff
4 out of 5
by Marina

Genau richtig für einen Kurzaufenthalt

Posted Jan 8, 2016 on Hotels
Der Aufenthalt im Super 8 Niagara war OK. Das Zimmer war sehr sauber, hatte jedoch einen etwas unangenehmen Geruch. Das Personal war freundlich und hilfsbereit. Man fährt ca 20min zu den Wasserfällen. Rund um das Hotel gibt es Geschäfte, Restaurants und auch ein Outlet. Die Lage ist somit ganz ok.
Comment from Hotel Management
Mar 12, 2016 by Robert C General Manager, Hotel Management
Hallo Marina. Vielen Dank für die Teilnahme an der Umfrage über die Super 8 in Niagara Falls. Ich bin froh, dass Sie Ihren Aufenthalt bei uns und dass die Lage auf Ihre Bedürfnisse genossen. Es tut mir leid für das Raumproblem . Ich wünsche ihnen einen wunderbaren Tag. Hello Marina. Thank you for taking part in the survey about the Super 8 in Niagara Falls. I am glad that you enjoyed your stay with us and that the location fit your needs. I am sorry for the room problem. Have a great day.
5 out of 5
by santo

Posted Jan 7, 2016 on Hotels
Comment from Hotel Management
Mar 12, 2016 by Robert C General Manager, Hotel Management
Thank You
4 out of 5
by Rhonda from Weimar, TX

Not to bad!

Posted Jan 4, 2016 on Hotels
Clean rooms, friendly staff. Downside was very little parking and you could hear everything from the rooms above. All in all a good hotel for the price.
Comment from Hotel Management
Mar 12, 2016 by Robert C General Manager, Hotel Management
Thank you Rhonda. For taking the survey. I am sorry to see that you had a problem, I hope staff was able to address it.
1 out of 5
by A verified traveler

Nasty stay somewhere else!!!!

Posted Jan 2, 2016
Beds were awful and sagging, duty carpets, cracked sink, no water pressure, lady in morning staff was rude and didn't care about customer experience !!!! I will never stay there again.
Comment from Hotel Management
Jan 25, 2016 by Robert Chapman, GM, Hotel Management
Hello Martin I am sorry about your recent stay. I wish you would called the front desk while you were here and gave us the chance to correct any errors. Have a Great day.
4 out of 5
by Jon from PA

Convenient to the Falls.

Posted Jan 1, 2016 on Hotels
For the price we paid, it was a good hotel. We would stay here again.
Comment from Hotel Management
Mar 12, 2016 by Robert C General Manager, Hotel Management
Hi Jon, Thank you for taking part in the survey about the Super 8. Thanks for the kind words. We hope to see you again.
4 out of 5
by A verified traveler

Posted Dec 29, 2015 on Hotels
Comment from Hotel Management
Mar 12, 2016 by Robert C General Manager, Hotel Management
Thank you my friend for replying to the survey. We hope to see you again.
4 out of 5
by A verified traveler

Good location

Posted Dec 29, 2015
Close proximity to Fashion Mall, restaurants and movie theaters. Due to the low Canadian dollar other hotels are giving CDN at par need to shop around.
Comment from Hotel Management
Jan 5, 2016 by Robert Chapman, GM, Hotel Management
Thank you my friend for taking part in the survey about the Super 8. We hope you visit again.
3 out of 5
by Dawna from Ontario

Just OK

Posted Dec 26, 2015 on Hotels
Booked family of 4 for overnight stay before flight for Christmas. Room provided bed and shower that we needed to travel stress free. Bed mattress could be improved, as well as the pillows, but it was clean and had no real issues.
Comment from Hotel Management
Feb 27, 2016 by Robert C General Manager, Hotel Management
Thank you Dawna -I hope you had a safe flight.
3 out of 5
by A verified traveler from w

Posted Dec 24, 2015
Cons: Dusting of the room.
Pleasantly surprised. Big room. Comfortable beds. Pleasant staff. Close to shopping areas. Will come back again next time we are in the area.
Comment from Hotel Management
Jan 6, 2016 by Robert Chapman, GM, Hotel Management
Hello Sharon, Thank you for choosing the Super 8. I am glad that we surprised you, in a good way. I see you found the room comfortable and in order. Merry Christmas