Ratings based on 791 Verified Reviews

3.1 out of 5
63% of guests recommend
3.4 Room cleanliness
3.5 Service & staff
3.0 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Great location

Posted Oct 21, 2016 on Hotels
Only complaint was small room but everything else was nice
3 out of 5
Recommended
for Everyone
by A verified traveler

Comfortable

Posted Oct 16, 2016 on Orbitz
Location: Close to places to eat. About ten mintues from falls.
It was nice. Could have had extra pillows in rooms . It was clean and the people were nice so for a quick over niter you couldn't ask for more.
4 out of 5
Recommended
for Everyone
by A verified traveler from Ontario

Great place to stay for short term

Posted Oct 16, 2016
Pros: Cleanliness and location.
Cons: A bit on the small side.
Location: Shopping, dining, close to freeways.
Staff was very friendly and room was very clean. Bathroom was small but clean. Comfortable for a short-term stay.
4 out of 5
Recommended
for Everyone
by A verified traveler from Niagara Falls NY

Ok to stay at this hotel with very reasonable rate

Posted Oct 5, 2016
Pros: Location
Cons: At least offer free coffee to the guests.
Location: Good location. About 1-1/2 miles away from the the falls.
Recommend to other travelers Good location. Friendly staff
3 out of 5
by A verified traveler

Posted Sep 27, 2016 on Hotels
Not so good about the hotel. But the manager and staffs are awesome. They really good . They provided all the things needed and also helped me to manage a room for my friend and his family with a short notice.Much appreciated. As per the room , room was very small and not properly cleaned .Bathroom is the tiniest and no exhaust fan!!!
2 out of 5
by A verified traveler from Detroit

Not up to the mark and not value for money

Posted Sep 26, 2016
Pros: Good parking space
Cons: A lot, Breakfast to be made available, tea or coffee maker for self service will help a lot.
Location: Few shops for basic needs
The staff was courteous during the check in process. There after not much of help to make the stay comfortable. Few basic facilities were not like Shampoo, Razor, drinking water. Availability of Restaurant was not known. Personally I would not recommend
1 out of 5
by A verified traveler

***BEWARE***STAY AWAY***

Posted Sep 26, 2016 on Hotels
There was absolutely nothing Swiss cottage style about this joint. I'm pretty sure that this would better be advertised as a pay-by-the-hour establishment. There are absolutely no amenities offered to customers. Please make sure to bring your own soap, as they only give you one trial size bar, and your shampoos and conditioners. There is no hair dryer, no coffee pot, not even an ice bucket or ice offered for that matter. One more important word of advice, make sure to bring your own blankets. When my husband and I pulled down the bedspread, the blanket underneath had a big crusty spot of only God knows what on it. It's a good thing that there are stores to shop at as we had to go get a blanket to cover up with. There were extra pillows in the hole in the wall closet that smelled like the covers hadn't been washed in 3 months. With all of this being said, you can bet on their crusty blankets that we will never give another dime to this flophouse.
2 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 26, 2016 on Hotels
3 out of 5
by A verified traveler from Portland, OR

Posted Sep 26, 2016 on Orbitz
Pros: convenient location to Niagara Falls
Cons: A fresh coat of some vibrant interior paint & new shower curtain would do wonders. Can add some shampoo also.
Stated that WiFi was included, but there was no WiFi available. TV remote not working.
4 out of 5
Recommended
for Everyone
by A verified traveler from Ann Arbor, MI

Great hotel for short stay

Posted Sep 25, 2016
Cons: Power outlets
Location: Niagara falls, Old fort Niagara, Three sisters islands, Helicopter ride
This is a great place to stay with cheaper price. Located right next to the highway exit and visitors center. All basic facilities available. No extra power outlets. So you have to unplug something to charge your phone or laptop. Felt like bathrooms were bit smaller than usual.